2017 TESLA MODEL X Complaints

My headlights always tuned on automatically whenever the windshield wipers would turn on as required by Florida law. After a software update a few months ago, this functionality is no longer occurring. I must now manually turn on the headlights if it is raining and my windshield wipers turn on. I reported this to my local Tesla Service Center, and they were aware of the issue and stated that a future software update would correct this issue and return the functionality. I am still waiting for this to be corrected. Not only does this lead to a safety issue, but it also violates state law if the wipers turn on in the rain and the lights do not. Please note that I received a software update (2021.44.5) last night and this issue is still not corrected or addressed.

I bought Model X in 2017. Soon the suspension system failed and they had to replace the whole system. Again in Dec,2021 the whole system failed. I was given a quote for $5000 for replacing the compressor and the suspension. When they replaced the whole system back in 2019 I told them the car doesn't seem fine with suspension but they said they will extend the warranty if anything happens to it. But they didn't note that in the system and now they said replaced parts has only 1 year warranty and I have to pay out of pocket for the suspension in 2021.

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

The hardware for the over all running of the car is failing. Maps do not load or load very slowly when on a trip the supercharge locations do not load or load very slowly, could lead to running out of charge or getting lost on the road. screen continues to flicker even after recall was supposedly fixed.

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 49,000.

As I was backing out of my driveway the passenger side front tire detached from the axel for no apparent reason. There was no accident, alert, or indication of anything being wrong with the vehcile.

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.