2017 TESLA MODEL X Complaints

Repeated violations of autopilot safety systems has forced Tesla to activate in cabin cameras to be used as an additional safety device for driver monitoring. Not all vehicles have in cabin cameras and should be installed for increased safety concerns

There was a recall for Tesla Model S and X with MCU1 to have the eMMC card upgrade necessary to keep the unit running or for those that had to upgrade the eMMC or the MCU1 replaced with with an MCU2 before the recall would be reimbursed. I was contacted by Tesla about the reimbursement and I completed the necessary forms. I was later contacted by Tesla and informed I didn’t meet the criteria. I asked for reasons why and they told me to contact my service center. As I have been to the service center 25 times I understand that they will just look at the invoice. So I did this on my own and see that when I had to replace my MCU1 with an MCU2, they listed it as an upgrade. At the time, I didn’t think much of it being listed as an upgrade, but it was the only option communicated to me by Tesla at that time. I had no choice in order to make my Model X safe to drive. Upgrading the eMMC was not an option presented to me. I am requesting that Tesla reconsider my request for reimbursement as I feel I meet the requirements of the recall. Additionally, when I needed to install the MCU2 to make my car safe to drive, the FM/XM radio feature that I paid for when I purchased the car was removed. Six months later the option to add the radio back at my expense was another $500. I am seeking reimbursement from Tesla for the cost of the MCU and radio for a total cost of $3000 plus tax.

The contact's wife owns a 2017 Tesla Model X. The contact stated while his wife was driving at slow speeds, the vehicle independently accelerated, without warning. The contact's wife forcefully applied pressure on the brake pedal to stop the vehicle. The vehicle resumed regular driving after the failure and proceeded to drive at slow speeds. As the contact's wife approached the driveway to park the vehicle in the garage, the same failure recurred without warning. The contact slammed on the brake pedal to stop the vehicle. The manufacturer was notified of the failure and stated that a diagnostic would be performed on the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 13,000.

TESLA TOUCHSCREEN FUNCTIONS BECOME MISSING, SCREEN GOES BLANK, NO REARVIEW CAMERA AND THE ABILITY TO TURN ON AND OFF DEFROSTER SETTINGS AND HEADLIGHTS BECOME MISSING.

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED THAT AT START-UP, THE STEERING WHEEL FAILED TO OPERATE AS NEEDED CAUSING THE VEHICLE TO BE DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TESLA (530 N STATE RT 17, PARAMUS, NJ 07652, (201) 225-2544) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE U-JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

THE REAR LINKAGES, RIGHT FRONT SUSPENSION, AND UPPER LINKAGES WHICH IS THE PROBLEM IN CHINA HAS BEEN A PROBLEM WITH MY CAR SINCE DAY 1.

TESLA ADVISED ME THAT THE 8GB (EMMC) IN THE MEDIA CONTROL UNIT IS FAULTY WHICH ON TWO RECENT OCCASSIONS CAUSED ME TO EXPIENCE A PERSISTENT CENTER DISPLAY OR LOSS OF THE REARVIES CAMERA DISPLAY, DEFROST/DEFOG, AND/OR TURN SIGNAL LIGHTING, WHICH MAY INCREEASE THE RISK OF A CRASH. TESLA REPORTS THAT THEY DO NOT HAVE THE PARTS NEEDED TO FIX THE CAR FOR ME. I HAVE BEEN DEALING WITH THIS ISSUE SINCE JANUARY 2021. I HAD EXPECTED MORE FROM TESLA.

I HAVE HAD REGULAR ISSUES WITH MY CAR'S BLUETOOTH SYSTEMS SINCE DECEMBER, 2020. THE ONLY WAY I'VE BEEN ABLE TO RESOLVE THIS ISSUE IS BY RESETTING MY CAR (HOLDING DOWN BOTH STEERING WHEEL BUTTONS). THE SERVICE CENTER HAS ASKED ME TO RESET THE CAR MULTIPLE TIMES, DELETE ALL CONNECTED BLUETOOTH PROFILES, AND COMPLETELY RESET THE CAR'S ELECTRONICS. NONE OF THESE FIXES HAS WORKED. IT STILL FAILS EVERY 5-10 DAYS. I AM GOING TO LEAVE IT IN A NON-FUNCTIONING STATE NEXT TIME THIS HAPPENS SO THAT THEY ARE FORCED TO LOOK AT IT IN PERSON. THEY ALWAYS TRY TO DIAGNOSE THINGS REMOTELY, BUT ARE UNABLE TO DO SO WHEN IT IS IN A NON-FUNCTIONING STATE. IT APPEARS THIS ALSO AFFECTS THE CAR'S CELLULAR AND WIFI CONNECTIVITY.

2017 MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-45785079 BACK WHEEL FELL OFF. THAT'S IT. BACK WHEEL FELL OFF. JUST THE USUAL STRETCHED AND SNAPPED SUSPENSION CHEESY POOFS. IT WOULD BE NICE IF YOU WOULD DO SOMETHING. BUT I EXPECT YOU WON'T YOURS DESPAIRINGLY KEEF

A RECALL WAS ISSUED FOR THE 8GB CHIP FEBRUARY OF THE 2021. AFTER 6 SERVICE VISITS REGARDING THIS ISSUE I SCHEDULED AN APPOINTMENT FOR THE RECALL FIX. I WAS CALLED DURING MY APPOINTMENT TO SAY THEY CAN REPLACE THE CHIP BUT IT WOULDN'T FIX ALL OF MY PROBLEMS. THEY REQUESTED I INSTEAD PAY TO UPGRADE THE SYSTEM AT A PRICE OF 1250.00. I REFUSED AND ASKED THEM TO PERFORM THE RECALL FIX. THEY THEN MESSAGED ME 5 HOURS LATER THAT MY CAR WAS READY FOR PICKUP AND DID NOT QUALIFY FOR THE RECALL FIX. UNDERSTAND THAT MY APPOINTMENT WAS RESCHEDULED BY TESLA THREE TIMES AS THEY STATED THEY WERE WAITING ON THE PART. THEY HAD OVER A MONTH TO REVIEW THE NOTES ON MY CAR. I WAS TOLD IT QUALIFIED AND TO BRING IT IN. THEN IT WAS BAIT AND SWITCH. GIVE US MONEY. SO NOTHING WAS FIXED. THEY DID NOT PERFORM THE FIX UNDER THE RECALL. THE PROBLEM PERSISTS. THE IS NOT JUST AN ANNOYANCE, IT IS A SAFETY ISSUE. THE SCREEN RANDOMLY REBOOTS WHILE DRIVING AND TAKES 14 MINUTES TO TURN BACK ON. TURN SIGNALS COME ON A MINUTE AFTER THE TURN IS COMPLETE. THIS IS ABSOLUTELY UNACCEPTABLE.