2016 TESLA MODEL X Complaints

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE REVERSING, THE FRONT DRIVER'S SIDE WHEEL BENT WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FORK LINK ASSEMBLY KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,500.

TESLA CONTINUES TO MAKE THOUSANDS OF NEW CARS BUT IT HAS YET TO RESOLVE THE RECALL (21V-035) CLAIMING THAT IT LACKS PARTS. MY TESLA HAS HAD SCREEN BLACKOUTS AND HAS LOST IMPORTANT FUNCTIONS WHILE DRIVING DUE TO THE INADEQUATE CHIP CAPACITY WHICH NEEDS REPLACING UNDER THE RECAL.

CAR LOST CONTROL AT LOW SPEED ON CITY STREET GOING STRAIGHT AFTER HEARING CREAKING (UNDER 35MPH) THEREFORE MAKING ME RUN INTO CURB. THOUGHT IT WAS DUE TO TIRE AS I SAW IT DAMAGED, BUT TESLA SERVICE CENTER SAID THE CONTROL ARM IS BROKEN ALSO LEADING ME TO BELIEVE THE CONTROL ARM BROKE LEADING ME TO LOSE CONTROL OF THE CAR AND CAUSING DAMAGE TO OTHER VEHICLE PARTS.

FAULTY FRONT SUSPENSION. FRONT SUSPENSION FORE LINK FAILURE. VEHICLE CREATES FRONT SUSPENSION SQUEAKING NOISE WHILE DRIVING OR SMALL MOVEMENTS IN THE VEHICLE.

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CENTER DISPLAY SCREEN WOULD NOT TURN ON OR WOULD BLACK OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT HE WOULD BE CONTACTED WHEN THE HARDWARE EMMC UPGRADE WAS AVAILABLE. THE FAILURE MILEAGE WAS 76,000. PARTS DISTRIBUTION DISCONNECT.

ENTERING THE INTERSECTION FROM A FOUR WAY STOP, THE DRIVER SIDE LOWER CONTROL ARM BROKE WHEN BRAKE APPLIED FIRMLY AT ABOUT 10 MPH WHILE TURNING LEFT. THE VEHICLE MADE A FEW CREAKING SOUNDS WHEN PARKING FOR TWO DAYS PRIOR TO THE TOTAL FAILURE. AFTER FAILURE DRIVER SIDE FRONT WHEEL MOVED FORWARD AND AFT WHEN VEHICLE WAS MOVED AND THE TIRE IMPACTED THE FENDER LINER AND RIPPED THE REAR HALF OUT.

IN JUNE OF 2020, THE ENTIRE POWER/ELECTRONIC SYSTEM IN MY 2016 MODEL X FAILED (AT 73K MILES), LEAVING THE CAR UNDRIVABLE (AND EVEN UNABLE TO BE PUT INTO NEUTRAL FOR TOWING). I HAD IT DRAGGED ONTO A TRUCK AND TAKEN TO A TESLA SERVICE CENTER, WHERE THEY DIAGNOSED A FAILED MCU. THE FAILURE, I WAS TOLD, IN RARE CASES CAUSED A FAILURE ACROSS THE ENTIRE SYSTEM. THEY REPLACED THE MCU AND CHARGED ME $1400. TESLA HAS SUPPOSEDLY OFFERED A REFUND ON THE REPAIR TO CUSTOMERS WHO HAD THE PART FAIL (WHILE REFUSING TO ACKNOWLEDGE THE SAFETY ISSUES ASSOCIATED WITH FAILURE), BUT HAS NOT INCLUDED MY VIN IN THEIR DATABASE OF IMPACTED VEHICLES. THE COMPANY IS NOT ACKNOWLEDGING MY CAR WAS ONE OF THE VEHICLES IN THE RECALL, BUT THE FAILURE CLEARLY HAPPENED. HOW CAN I HOLD THEM ACCOUNTABLE FOR THAT? IS THERE ANY WAY THE NHTSA CAN HELP?

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE INSTRUCTION SCREEN FAILED TO FUNCTION PROPERLY OR TURN ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925) 361-1173) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

WHILE BACKING OUT OF DRIVEWAY WE FELT A CLUNK AND HEARD GRINDING. WE WERE ON A LOCAL RESIDENTIAL STREET. I LET THE CAR CREEP FORWARD AT NO MORE THAN A WALKING PACE AND APPLIED BRAKES. WHEN THE CAR WAS MOVING FORWARD AND BRAKES WERE APPLIED AN EXTREMELY LOUD GRINDING AND GROANING WAS HEARD. I HAD ANOTHER PERSON DRIVE THE CAR WHILE I OBSERVED FROM THE OUTSIDE AND OBSERVED THE ENTIRE WHEEL SHIFT WHEN BRAKES WERE APPLIED.

THE REAR DRIVER SIDE LOWER CONTROL ARM SNAPPED OFF DETACHING THE REAR WHEEL/TIRE, BRAKE ASSEMBLY AND STRUT/AXEL RENDERING THE CAR IMMOBILE. FORTUNATELY THIS DID NOT HAPPEN 20 MINUTES SOONER AS MY GF AND I WERE TRAVELING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS - THIS WOULD HAVE CAUSED A LIFE THREATENING, CATASTROPHIC MULTIYEAR CRASH BEING UNABLE TO CONTROL THE VEHICLE... WE WERE BACKING OUT >1MPH OF A PARKING SPACE IN A VERY SHALLOW CURVE WHEN IT SNAPPED - WE STOPPED IMMEDIATELY AND I THINK THE ELECTRONIC BRAKING TRIED TO STOP THE WHEEL FROM ROLLING JAMMING IT FURTHER AT ANGLE INTO THE WHEELWELL. THERE WAS NOR HAD THERE BEEN ANY UNUSUAL IMPACTS ON THIS TIRE NOR THE VEHICLE FROM POTHOLES/SUDDEN STOPS OR ANY ACCIDENTS OF ANY KIND.