2016 TESLA MODEL X Complaints
View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 TESLA MODEL X- EDMONDS, WA
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT WAS DRIVING AT 25 MPH, WHEN THE BRAKES WERE APPLIED BEFORE MAKING A TURN AND THE FRONT DRIVER'S SIDE WHEEL MOVED BACK TO THE FENDER WHICH CAUSED THE VEHICLE TO MOVE UP AND DOWN. THE VEHICLE WAS TOWED TO TESLA (17731 PACIFIC HWY, LYNNWOOD, WA 98037) AND DIAGNOSED THAT TWO STABILIZER LINKS FAILED AND TWO OTHER LINKS WERE FAILING. THE LEFT AND FORE LINKS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT SPECULATE ON THE FAILURE. THE FAILURE MILEAGE WAS 23,125.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- MOORESTOWN, NJ
AFTER SOFTWARE UPDATE BLIND SPOT MONITORING NO LONGER EXISTS. THIS RESULTED IN A FEW NEAR MISS ACCIDENTS ON THE HIGHWAY. WHEN I RAISED THE ISSUE WITH SERVICE THEY SAID IT IS OPERATING AS DESIGNED.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- IRVINE, CA
THE MULTIMEDIA UNIT WAS BLACK OUT SEVERAL TIMES IN ONE YEAR. I CAN NOT CONTROL ALL FUNCTIONS OF THE CAR EXCEPT CHANGING GEARS. IT HAPPENED DURING STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY. IT IS VERY DANGEROUS. I HAD CONTACT TESLA MANY TIMES. I SCHEDULED THREE APPTS WITH TESLA. THE EVENTS WERE VERIFIED BY TESLA. THEY CANCELLED APPT ALL THREE TIMES DUE TO LACK OF PART. IT HAS BEEN ONE YEAR. MY CAR IS OUT OF WARRANTY. THEY PUT ME AT RISK OF DANGER. IT HAS BEEN ONE YEAR. TESLA SHOULD NOT PUT MY LIFE IN DANGER IN ANY MINUTE ONCE THEY KNOW THE PROBLEM HERE IS RECALL INFO MANUFACTURER RECALL NUMBERSB2121001 NHTSA RECALL NUMBER21V035 RECALL STATUSRECALL INCOMPLETE SUMMARY THE EMMC FLASH MEMORY DEVICE IS RATED FOR AN INDUSTRY-STANDARD 3,000 PROGRAM/ERASE ('P/E') CYCLES. OVER TIME, AND DEPENDING ON USAGE OF THE AFFECTED COMPONENT, THE EMMC HARDWARE EXHAUSTS CYCLES FOR EACH NAND CELL. WHEN THE EMMC NAND CELL HARDWARE REACHES LIFETIME WEAR, AS MEASURED BY THE NUMBER OF P/E CYCLES AND REMAINING AVAILABLE STORAGE CAPACITY, THE EMMC CONTROLLER WILL NO LONGER BE ABLE TO MAINTAIN THE INTEGRITY OF THE FILESYSTEM. THIS WEAR-OUT CONDITION CAN CAUSE FAILURES OF THE CENTER DISPLAY SOFTWARE COMPONENTS, AND MAY INDIRECTLY CAUSE LOSS OF THE REARVIEW CAMERA DISPLAY, DEFROST/DEFOG CONTROL SETTINGS, AND EXTERIOR TURN SIGNAL LIGHTING.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- MIDLAND, GA
YELLOWING OF THE SCREEN AND THE SCREEN CLICKS IN MULTIPLE PLACES DURING A SINGLE CLICK OF A BUTTON - CAR WAS ON SOME KIND OF UV TREATMENT FOR 73 HOURS - NOT BETTER AT ALL - ALSO THE NAVIGATION UNIT RESETS ALL THE TIME SOMETIMES LEAVING YOU UNABLE TO ACTIVATE AIR CONDITIONER. TESLA TRIED TO PUSH ME TO BUY SOME AND OF UNIT UPDATE 2K - NOT ACCEPTABLE - THE CAR IS IN PERFECT CONDITION BUT THE SCREEN'. CAN YOU POINT ME OUT TO SOMEONE THAT CAN PROVIDE A SOLUTION OR ANY ACTIVE CLASS ACTION LAWSUIT SO I CAN JOIN IN
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- PALO ALTO, CA
ONE OF THE ARMS CONNECTED TO THE DRIVER'S SIDE FRONT WHEEL COMPLETELY BROKE OFF THE WHEEL ASSEMBLY WHILE PARALLEL PARKING AT A NORMAL SPEED. THE ENTIRE WEIGHT OF THE FRONT LEFT OF THE CAR WAS THEN RESTING ON THE WHEEL.
Source: NHTSA WEB SITE -
-
2016 TESLA MODEL X- MISSION VIEJO, CA
CV JOINTS ARE STARTING TO FAIL AND MAKING LOUD NOISE. KNOWING YOU ARE INVESTIGATING I WANTED TO MAKE SURE YOU HAVE A CHANCE TO TAKE A LOOK (OR ASK SPECIFIC QUESTIONS) BEFORE THE X GOES INTO PREEMPTIVE SERVIES NEXT WEEK.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- BOWLING GREEN, KY
TESLA HAS AN ACTIVE RECALL ON THEIR MMC CHIPS BUT SAYS MY SCREEN HAS TO BE TOTALLY BLACKED OUT BEFORE THEY WILL REPLACE. I LIVE 2 HOURS FROM THE NEAREST DEALERSHIP AND I'M SURE THIS WILL HAPPEN AT THE WORST TIME. IT TAKES SOMETIMES OVER A MINUTE FOR MY CAR TO EVEN TURN ON NOW AND WARM UP
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING OVER A PUDDLE OF WATER AT 35 MPH, THE FRONT PASSENGER SIDE WHEEL BODY TRIM DETACHED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA SERVICE CENTER (8280 CASTLETON CORNER DR, INDIANAPOLIS, IN 46250) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- BEVERLEY HILLS, CA
HERE IS YET ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39245824?TENANT=US&ROWNUMBER=10 THE FRONT SUSPENSION HAS SNAPPED OFF COMPLETELY. THIS DOES NOT LOOK LIKE DAMAGE CAUSED BY A COLLISION. THE WHEEL AND TIRE ARE ALMOST UNDAMAGED SO IT IS UNLIKELY THAT A VIOLENT FORCE WAS APPLIED TO THE SUSPENSION THROUGH AN IMPACT TO THE WHEEL. THE STEEL STEMS OF BOTH THE STEERING ARM AND LOWER SUSPENSION BALL-JOINTS HAVE SHEARED OFF. THESE BALL-JOINTS ARE ATTACHED TO SOFT ALLOY PARTS OF THE STEERING KNUCKLE AND IT SHOULD BE THE CASE THAT THE ALLOY WOULD YIELD BEFORE THE STEEL BOLTS DO. YOU CAN SEE THAT THE BALL-JOINT STEMS HAVE BRITTLE FRACTURES WITH ZERO KNECKING OF THE BOLT. A NORMAL BOLT WOULD NOT BE EXPECTED TO CRACK IN SUCH A MANNER. THESE TESLA SUSPENSION FAILURES ARE SO COMMONPLACE THAT IT IS OBVIOUS THE MANUFACTURING, QUALITY CONTROL AND TESTING ARE DEFICIENT. PLEASE TAKE IMMEDIATE ACTION. PEOPLE ARE GETTING INJURED AND KILLED BY THESE DEFECTS. THANK YOU. CITIZEN KEEF
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- ORLAND PARK, IL
I HAD BLANK SCREEN AND IT TURNED OUT TO BE A MEMORY CARD PROBLEM WHICH WAS UNDER RECALL. THIS WAS ONCE FIXED BY TESLA AND THIS IS SECOND TIME IT HAPPENED WHICH I GOT FIXED BY TESLA UNDER RECALL.. AFTER FIXING THE PROBLEM I PERSISTENTLY HAVE THE SAME PROBLEM WHERE I AM DRIVING IN SCREEN GOES BLANK ALL OF A SUDDEN. SUBSEQUENTLY A TESLA SYMBOL WILL APPEAR WHICH CAN LAST UP TO 5 TO 10 MINUTES MINIMUM. DURING THIS TIME I CANNOT USE ANY ELECTRONIC CONTROL LIKE RADIO NAVIGATION TEMPERATURE OR A CLIMATE CONTROL ETC.
Source: NHTSA WEB SITE