2016 TESLA MODEL X Complaints
View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 TESLA MODEL X- ORLAND PARK, IL
I HAD BLANK SCREEN AND IT TURNED OUT TO BE A MEMORY CARD PROBLEM WHICH WAS UNDER RECALL. THIS WAS ONCE FIXED BY TESLA AND THIS IS SECOND TIME IT HAPPENED WHICH I GOT FIXED BY TESLA UNDER RECALL.. AFTER FIXING THE PROBLEM I PERSISTENTLY HAVE THE SAME PROBLEM WHERE I AM DRIVING IN SCREEN GOES BLANK ALL OF A SUDDEN. SUBSEQUENTLY A TESLA SYMBOL WILL APPEAR WHICH CAN LAST UP TO 5 TO 10 MINUTES MINIMUM. DURING THIS TIME I CANNOT USE ANY ELECTRONIC CONTROL LIKE RADIO NAVIGATION TEMPERATURE OR A CLIMATE CONTROL ETC.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- STAMFORD, CT
MOST TIMES WHEN I TAKE MY FOOT OFF THE GAS PEDAL, THE CAR SEEMS TO ACCELERATE ON ITS OWN. HOWEVER, WHEN MERGING ONTO THE HIGHWAY, ACCELERATION IS REDUCED. AS OF THE PAST COUPLE OF WEEKS, STEERING AROUND TURNS HAS BECOME A PROBLEM. THE CAR OPERATES LIKE IT'S SLIDING ON AN ICE PATCH.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- CAMPBELL, CA
WHILE LOOKING THROUGH THE WINDSHIELD AT ANY TIME (WHILE IN MOTION, STATIONARY, DAY OR NIGHT), THOUGH MORE PRONOUNCED IN THE EVENING, LIGHTED IMAGES, SUCH A TAIL LIGHTS, STREET LAMPS ETC HAVE A DOUBLE OR TRIPLE AFFECT CAUSING IMAGES ON THE ROAD TO APPEAR MORE BLURRY. THE WINDSHIELD IS THE ISSUE AS NEWER MODELS WITH UPDATED WINDSHIELD HAS ELIMINATED THIS ISSUE
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- AGOURA HILLS, CA
2016 TESLA MODEL X. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-062 AND 20V-710. *LD THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL STATING THE VEHICLE WAS NOT EXPERIENCING THE FAILURE. THE CONSUMER STATED THE SCREEN WOULD BLACK OUT RANDOMLY AND THE STEERING ASSIST DID NOT FUNCTION PROPERLY. THE VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE. THE VEHICLE HAD TRIM SEPARATION THAT WOULD LEAK WATER THAT THE DEALER WOULD NOT REPAIR. *JS
Source: CONSUMER LETTER -
2016 TESLA MODEL X- COSTA MESA, CA
TOUCH SCREEN STAYED OFF FOR MORE THAN 30 MINUETS ON A 2 HOUR FREEWAY DRIVE WITH NO CONTROL OF THE VEHICLES DEFROSTER, CLIMATE, NAVIGATION OR AUDIO CONTROLS. TOUCH SCREEN DOES NOT ALWAYS RESPOND AND GLITCHES. REAR VIEW CAMERA DOES NOT ALWAYS RESPOND NOR WORKS IMMEDIATELY WHEN IN REVERSE AND GOES ALL BLACK. DEFROST WOULD NOT WORK ON FREEWAY MULTIPLE TIMES DUE TO BLACK NON RESPONSIVE SCREEN. REAR DRIVER SEAT SEQUELS/SQUEAKS A LOT WHEN SAT IN. CAR OFTEN TAKES A MINUTE OR LONGER FOR THE DASHBOARD AND TOUCHSCREEN TO TURN ON. BATTERY DOES NOT HOLD CORRELATING CHARGE TO MILES DRIVEN. LOUD WHIRLING/GRINDING WHEN ACCELERATING...
Source: NHTSA WEB SITE -
-
2016 TESLA MODEL X- FRISCO, TX
EVER SINCE I BOUGHT MY 2016 TESLA MODEL X I HAVE BEEN HAVING PROBLEMS WITH THE MCU (MAIN SCREEN) IT KEEPS FREEZING UP, IT WON'T RESPOND TO MY TOUCH COMMANDS, I CAN NOT CHANGE THE SUSPENSION SETTINGS, DRIVING SETTINGS, CLIMATE CONTROL, DISABLING PIN AND EVERYTHING THAT IS RELATED TO THE SCREEN WHICH IS BASICALLY ALL FUNCTIONS OF THE VEHICLE. MY TESLA IS UNDER FULL FACTORY WARRANTY AND I HAVE TAKEN IT TO SERVICE FOR THE SAME PROBLEM ALONG WITH SOME OTHER ISSUES 4 OR 5 TIMES, EVERY TIME TESLA SERVICE CENTER TELLS ME THAT THE SCREEN PROBLEM IS A KNOWN ISSUE AND ENGINEERS ARE WORKING ON A SOFTWARE FIX FOR IT. I HAVE NEVER BEEN ABLE TO FULLY GET A USE OUT OF ALL FEATURES DUE TO THIS PROBLEM. TESLA HAS NOT BEEN ABLE TO GIVE ME A TIMEFRAME ON WHEN THEY ARE GOING TO SEND THE UPDATE TO FIX THE ISSUE WITH THE SCREEN. MEANWHILE ME AND MY FAMILY ARE AT THE RISK OF NOT BEING ABLE TO START AND DRIVE THE VEHICLE IF SCREEN IS FROZEN AND WE WOULD HAVE TO RESET THE SYSTEM WHICH USUALLY TAKES SEVERAL MINUTES. BACKUP CAMERA DOESN'T SHOW THE PICTURE, SCREEN GETS DISTORTED. I NOTICED UNEVEN TIRE WEAR WHICH I WAS TOLD BY TESLA THAT IT WAS DUE TO SUSPENSION SETTINGS AND I WAS DRIVING IT IN LOW MODE. I CAN'T CHANGE THE SETTINGS DUE TO SCREEN NOT FUNCTIONING. I HAVE GIVEN TESLA SEVERAL OPPORTUNITIES TO FIX THE ISSUE AND THEY FAILED. MY LAST SERVICE THEY WANTED TO CHARGE ME AROUND $1700 (50% OFF) TO RELAPSE THE SCREEN WHICH SHOULD BE FULLY COVERED UNDER WARRANTY. PROBLEM HAPPENS DURING DRIVE OR WHILE STATIONARY.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- HOUSTON, TX
MY 2016 TESLA MODEL X'S MCU IS OFTEN FREEZING, RESTARTING, OR GOING COMPLETELY BLACK WHILE DRIVING AND WHILE PARKED. WHEN THIS HAPPENS, I'M UNABLE TO ACCESS ANY OF THE FEATURES OF THE CAR BUT MORE IMPORTANTLY, THE REARVIEW CAMERA DOES NOT WORK WHEN THE MCU IS HAVING AN ISSUE. WITH THE SMALL REAR WINDOW, I CANNOT SEE ANY CHILDREN OR PEOPLE BEHIND MY VEHICLE. REVERSING WITH NO REAR VIEW CAMERA IS DANGEROUS. I'M ALSO UNABLE TO TURN ON THE FOG LIGHTS WHEN NEEDED. I'VE BROUGHT IT INTO TESLA TWICE ALREADY AND EACH TIME, THEY HAVE SAID THAT THEY CLEARED THE MEMORY AND DISCONNECTED THE BATTERY FOR A MOMENT AND RECONNECTED. THIS HAS NOT FIXED THE ISSUE. JUST TODAY, THE MCU SCREEN AND MY ICC SCREEN SHUT DOWN FOR A FEW MINUTES WITHOUT ANY NOTICE. I RECORDED THE INCIDENT. I'VE SPOKEN TO OTHER OWNERS AND IT SEEMS TO BE A COMMON ISSUE.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- SAN FRANSICO, CA
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V062000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- BURR RIDGE, IL
DISPLAY UNIT GOES BLANK WHILE DRIVING AND REBOOTS ON ITS OWN WHILE DRIVING. UNABLE TO SEE THE REAR VIEW CAMERA DURING REVERSING THE CAR AS THE DISPLAY TURNS DARK
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- SPOKANE, WA
THE SCREEN WILL GO BLACK WHILE DRIVING AND THEN NEEDS A RESET, TAKES ABOUT 5 MINUTES TO REBOOT THE SYSTEM ALL WHILE STILL DRIVING ON THE ROAD. LAG WITH THE SCREEN, PUT THE CAR IN REVERSE AND IT TAKES 30 SECONDS FOR REAR CAMERA TO COME ON. I CAN NEVER THE THE INTERNET TO WORK AS IT SHOULD, UNABLE TO PULL UP THE OWNERS MANUAL. THIS HAS BEEN HAPPING OVER THE LAST 12 MONTHS. I HAVE MANY VIDEOS TO SHOW THE ISSUE, BUT TESLA SAYS ALL IS NORMAL WHEN ITS TAKEN IN FOR SERVICE EVEN WHEN I SHOW THE VIDEO OF WHAT HAPPENED.
Source: NHTSA WEB SITE