2016 TESLA MODEL X Complaints
View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 TESLA MODEL X- WILMINGTON, DE
MAIN DISPLAY COMPUTER GOES DARK AND STOPS WORKING WHILE IN DRIVE. HVAC SYSTEM STOPS AS WELL AS DEFROSTER DOES NOT WORK. POOR VISIBILITY AND CONTROL ISSUE OF THE CAR
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- WILMINGTON, DE
THE MAIN COMPUTER SCREEN STOPS WORKING WHICH CAUSES THE HVAC DEFROSTER AND OTHER CONTROLLING UNITS OF THE CAR TO STOP WORKING WHILE IN DRIVE.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- SIOUX FALLS, SD
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH WHEN THE VEHICLE'S FRONT PASSENGER DOOR SUDDENLY UNLOCKED AND OPENED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT STATED THEY HAD TO RETURN HOME HOLDING THE DOOR AS THEY WERE DRIVING. THE VEHICLE'S DOOR NOW FAILS TO LOCK. THE CONTACT DID NOT CONTACT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD BE ABLE TO SEND A MECHANIC TO FIX THE DOOR WITHIN A MONTH. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- NORTH OAKS, MN
THE CENTER CONSOLE WILL BECOME UNRESPONSIVE, POORLY RESPONSIVE OR FREEZE INTERMITTENTLY. FACTORY RESET HAS FAILED TO ALLEVIATE THE PROBLEM. THE ISSUE IS BECOMING MORE FREQUENT. A SOFT RESET WILL TAKE 5-10 MINUTES TO COMPLETE (IT TOOK LESS THAN A MINUTE WHEN THE CAR WAS NEW). DURING THAT TIME THE HVAC IS SHUT OFF AND THE BACKUP CAMERAS ARE NOT FUNCTIONAL. CONTACT WITH TESLA HAS BEEN UNSUCCESSFUL IN GETTING THEM TO REPLACE THE MCU. THIS APPEARS TO BE A KNOWN ISSUE.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- HAYWARD, CA
MY CENTER SCREEN KEEPS ON TURNING BLACK WITHOUT ANY CONTROLS OF SOME IMPORTANT FUNCTIONS ON THE CAR. I CALLED TESLA REGARDING THE RECALL AND THEY SAID THEY JUST CLEARED THE MEMORY AND DOES NOT QUALIFY TO HAVE IT REPLACED. YESTERDAY IT TURNED BLACK AGAIN AND COULD NOT DRIVE THE CAR AT ALL.TESLA IS TRYING TO GET AWAY WITH RECALL. THE OTHER RECALL FOR THE BOLT IN THE STEERING HAS NOT BEEN DONE AT ALL.
Source: NHTSA WEB SITE -
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2016 TESLA MODEL X- EL MONTE, CA
MCU FAILURE WHILE DRIVING ON THE FREEWAY. I WAS DRIVING WITH AUTOPILOT ON THE FREEWAY. THE MCU FAILED AND DISENGAGE THE AUTOPILOT BUT THERE WAS NO AUDIO WARNING. ALMOST CRASHED INTO THE WALL OF THE HOV LANE.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- FISHERS, IN
IN SUMMER OF 2020 MY SCREEN FOR ODOMETER, SPEED AND AUTO PILOT STATUS WENT OUT. THE DRIVER SCREEN WENT BLACK AND NEVER CAME BACK ON. TESLA SERVICE REQUEST A REPLACEMENT WHICH I HAD TO PAY $1500+, FEW MONTH LATER MY STEERING WHEEL WAS VERY LOOSE AND OFFBEAT. AGAIN, I HAD TO PAY OUT OF POCKET. WHICH I BELIEVE WAS DANGEROUS TO DRIVE BECAUSE I COULD NOT TURN VERY WELL. NOW, MY CAR TAKES VERY LONG TIME TO TURN ON AND THE DRIVER SIDE WINDOW DOES NOT CLOSE ALL THE WAY.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- IRVINE, CA
ON A WEEKLY BASIS, MY CENTER CONSOLE THAT HAS CONTROLS FOR LIGHTS, DEFROSTERS, A/C WILL FREEZE AND GO BLANK FOR AN APPROXIMATE 2 MINUTE REBOOT. THIS IS WHILE DRIVING THE VEHICLE. THE ABILITY TO ADJUST THE WINDSHIELD FRONT AND REAR, ARE INACCESSIBLE AT THIS TIME. THIS WILL HAPPEN IN MOTION WHETHER ON A CITY STREET OR HIGHWAY.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- LOS ALTOS, CA
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE REVERSING THE VEHICLE FROM HIS GARAGE, WHEN ATTEMPTING TO ADJUST THE RADIO AND THE BACK-UP CAMERA DISPLAY ON THE TOUCH SCREEN DISAPPEARED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUED REVERSING AND BACKED UP INTO ANOTHER PARKED VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN AUTO BODY SHOP TO HAVE THE REAR BUMPER REPAIRED. THE CONTACT STATED ON 2 DIFFERENT OCCASION, WHEN THE HE EXPERIENCE THE SAME FAILURE. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA (4180 EL CAMINO REAL, PALO ALTO, CA 94306:(650) 681-5800), WHERE IT WAS DIAGNOSED WITH NEEDING THE MICROCHIP OR THE DISPLAY UNIT TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- LAKEWOOD, NJ
THE CENTER DISPLAY AND SOMETIMES EVEN THE MAIN DISPLAY BLACK OUT DURING DRIVING. MOST TIMES THE SYSTEM REQUIRES A REBOOT WHICH CAN TAKE A FEW MINUTES. DURING THE TIME WHERE THE SCREEN ARE NOT VISIBLE YOU HAVE NO CONTROL OVER HEADLIGHTS OR THE ABILITY TO DEFROST THE WINDSHIELD. IN ADDITION THE CAMERA WHICH IS DISPLAYED WHILE DRIVING IS ALSO UNAVAILABLE. IF THE CENTER SCREEN GOES BLACK THEN YOU CAN'T SEE HOW FAST YOUR GOING OR IF YOUR PARK, DRIVE OR REVERSE.
Source: NHTSA WEB SITE