2017 TESLA MODEL X Complaints

THIS IS A COMPLAINT ABOUT THE ALARMING NUMBER OF INSTANCES OF UNINTENDED SUDDEN ACCELERATION INVOLVING TESLAS. I BELIEVE THE FOLLOWING IS EXTREMELY RELEVANT. ** THIS COMMENT ON THE TESLAMOTORSCLUB RAISES A VERY GOOD POINT. MARK_T, 7 MINUTES AGO I STILL THINK THIS ALL COMES DOWN TO HOW MUCH MUSCLE MEMORY YOU HAVE TO DEAL WITH... IF YOU'VE BEEN DRIVING ICE AUTOS FOR YEARS THEN YOU DO ALL YOUR LOW SPEED MANOEUVRES WITH YOUR FOOT FEATHERING THE BRAKE AND YOUR 'SAFETY' REACTION IS TO PRESS HARD ON THE BREAK PEDAL. WE ALL KNOW HOW THAT ENDS IF YOU FORGET YOU HAVE CREEP OFF AND YOU ARE IN AN EV WITH YOUR FOOT ON THE 'GO' PEDAL... :) SAME GOES FOR ANY UNEXPECTED OBSTACLE CAUSING A SUDDEN STOP, INERTIA IS LIKELY TO INCREASE PEDAL PRESSURE... ENTIRELY SAFE IF YOUR FOOT IS ON THE BRAKE, BUT NOT IF YOUR FOOT IS ON THE 'GAS'... LUCKYJ, 2 MINUTES AGO YEAH, I'M WITH YOU ON THIS. I'VE DRIVEN A MANUAL ALL MY LIFE UNTIL I GOT A TESLA. SOMETIMES I WISH THE SIGNIFICANT BRAKING THAT CAN COME FROM REGEN WOULD BE RESTRICTED TO WHEN I ACTUALLY PRESS THE BRAKE. I THINK THE "ONE PEDAL" CONCEPT IS NOT GOOD FOR MOST FOLKS. MAYBE EVEN NOT GOOD FOR ANYONE.*** PLEASE CONSIDER THIS. CONCERNED CITIZEN.

MY CAR HAD AN UNINTENDED ACCELERATION WHEN I WAS TRYING TO PARK IN THE PARKING LOT OF MY OFFICE. THE CAR ACCELERATED, JUMPED THE PARKING CURB AND HIT ANOTHER PARKED CAR. MY CAR SUFFERED SUBSTANTIAL DAMAGE, AIR BAGS WERE DEPLOYED AND I ESCAPED WITH MINOR BRUISES. THE CAR WHICH WAS I COLLIDED WITH WAS PARKED AND DID NOT HAVE ANY PASSENGERS IN IT. NOBODY ELSE WAS INJURED.

I STATE THAT TESLA NEW ABOUT TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONING LONG TIME AGO BUT DID NOT DO ANYTHING TO PREVENT ACCIDENTS. MONDAY, SEPTEMBER 5, 2017 AT 2:27-2:28 PM MY TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONED. I WAS DRIVING ON LEFT LANE OF A STRAIGHT PART OF I-280 NORTH WITHOUT ANY TURNS AT THAT MOMENT, WITH CLEAR VIEW AND NO VEHICLE IN FRONT OF MY CAR. AFTER USING AUTOPILOT FOR 20 MIN MY CAR SUDDENLY MOVED LEFT AND THEN IMMEDIATELY MOVED TO THE RIGHT. I WAS HOLDING HANDS ON THE WHEEL AND TOOK WHEEL CONTROL. IN 2 MINUTES AFTER RESTARTING AUTOPILOT, MY CAR MOVED SUDDENLY LEFT AND THEN RIGHT, MOVING TO THE RIGHT LANE. I TOOK CONTROL QUICKLY, BUT THE ONLY REASON THE ACCIDENT WAS AVOIDED BECAUSE THE DRIVER OF SUV ON THE NEXT LANE. HE HIT THE BRAKES AND CHANGED LANES TO ESCAPE THE ACCIDENT. I REPORTED TO TESLA SERVICE REQUESTING A FULL INVESTIGATION AND UNINSTALL AUTOPILOT SYSTEM FROM MY CAR. MY CAR WAS IN THEIR SERVICE FOR A MONTH. FINALLY, THEY DID NOT DENIED THAT MY CAR HAD CHANGED LINES ON AUTOPILOTS SYSTEM WITHOUT WARNING BUT STATED THAT THE 'CAR HAD WORKED AS DESIGNED '. I REQUESTED A COMPUTER LOG FOR MY CAR BUT WAS TOLD THAT I COULD GET IT ONLY THOUGH A COURT ORDER. I RECEIVED MY CAR BACK AND NEVER USED AUTOPILOT SYSTEM AGAIN. I AM A DOCTOR AND FEEL THAT I AM OBLIGATED TO REPORT TESLA TO YOU TO SAFE SOMEBODY LIFE AND TO PREVENT NEW TRAGEDY.

THERE HAS BEEN A FATAL TESLA CRASH IN MOUNTAIN VIEW CALIFORNIA. THE PHOTOGRAPHS WHICH I HAVE ATTACHED SHOWS THE LH FRONT WHEEL HAS BEEN SLICED IN HALF AND IS LYING ON THE GROUND ON THE LH SIDE OF THE BARRIER. THE TIRE OF THE TESLA IS LYING ON THE GROUND. IT IS IMPOSSIBLE THAT THE WHEEL COULD HAVE BEEN SLICED IN HALF BY A COLLISION WITH THE BARRIER. THE WHEEL HAS BEEN SLICED THROUGH BY A BROKEN SUSPENSION COMPONENT JAMMING INTO THE INSIDE OF THE WHEEL WHILE IT WAS ROTATING JUST AS THOUGH IT WAS TURNING ON A LATHE AND HAD A TOOL FORCED INTO IT. THERE CAN BE NO DOUBT THAT THIS WHEEL WAS SLICED BEFORE HITTING THE BARRIER. THERE IS A SINGLE WHEEL SKID MARK JUST BEFORE THE CRASH SITE. SINCE THE TESLA HAS ABS WHICH SHOULD PREVENT WHEEL LOCK UP AND SINCE THIS IS JUST A SINGLE WHEEL SKID MARK IT IS ALMOST CERTAIN THAT THIS WAS THE START OF THE SLICED WHEEL EVENT. I WOULD NOT BE SO CERTAIN OF THIS IF NOT FOR THE FACT THAT SEVERAL IDENTICAL CASES HAVE BEEN IDENTIFIED AND THE DETAILS HAVE BEEN REPORTED TO NHTSA PREVIOUS TO THIS FATAL CRASH. PLEASE LOOK UP REPORTS #11080798 #10957436 #11042736 #11040822 THE ONLY OTHER CASES OF CAR WHEELS GETTING SLICED IN HALF THAT I CAN FIND ON THE WEB ARE JUST A VERY FEW OLD MODEL CARS THAT HAVE BEEN BADLY MAINTAINED OR REPAIRED. FOR THIS SORT OF FAILURE TO BE HAPPENING ON NEAR NEW TESLA CARS IS SIMPLY UNACCEPTABLE. I HAVE FILE MANY REPORTS OF BROKEN TESLA SUSPENSIONS AND MANY OF THOSE COULD EASILY HAVE CAUSED A SLICED WHEEL. I AM NOT FILING THESE REPORTS FRIVOLOUSLY. I AM TRYING TO PREVENT FURTHER LOSS OF LIFE. PLEASE TAKE ACTION IMMEDIATELY. THANK YOU.

I WAS PARKING WHEN I FELT THE VEHICLE SUDDENLY ACCELERATE AND JUMP THE CURB, SMASHING THROUGH THE FRONT WINDOWS/DOOR OF A BUSINESS.

I TOOK MY 3 YEAR OLD SON TO THE TESLA SHOWROOM IN FASHION ISLAND NEWPORT BEACH CA. MY SON SAT IN THE 3RD ROW TRYING IT OUT, THEN HE TRIED TO EXIT FROM THE SIDE. THEN HE ACCIDENTALLY PRESSED ON THE BUTTON ON THE SECOND ROW SEAT. THE SEAT MOVED BACK SMASHING HIS HEAD AGAINST THE SIDE OF THE DOOR. HIS WHOLE HEAD AND NECK AND SHOULDER WAS STUCK INBETWEEN THE SEAT AND THE SIDE OF THE DOOR FOR OVER A MINUTE, UNTIL WE WERE ABLE TO PULL HIM OUT OF THERE. HE GOT BRUISES ON THE CHEEK, AND LEFT EAR WAS BRIGHT RED FROM THE IMPACT.

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE ATTEMPTING TO PARK THE VEHICLE AND APPLY THE BRAKES AT 5 MPH, THE VEHICLE PICKED UP SPEED. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A SCHOOL BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO CAUSE THE COLLISION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THERE WAS NO RECALL RELATED TO THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800.

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27010294&ROWNUMBER=13&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE AIR-BAGS HAVE DEPLOYED BECAUSE THE CAR STOPPED ABRUPTLY WHEN ALL FOUR WHEELS JAMMED UP IN THE WHEEL WELLS. THERE IS NO COLLISION DAMAGE. THE ONLY DAMAGE TO THE CAR IS SELF INFLICTED DUE TO THE SUSPENSION COLLAPSE. PLEASE INVESTIGATE THE REASONS FOR THESE FREQUENT FAILURES IN ALMOST NEW CARS. IN THIS THREAD AN OWNER REPORTS A PROBLEM WITH THE AIR SUSPENSION IN A BRAND NEW CAR: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-MODEL-S-100D-BROKEN-IMMEDIATELY-AFTER-I-TOOK-DELIVERY.104956/ SNIP** NOT 3 MINUTES INTO MY FIRST DRIVE, I WAS MET WITH AN ERROR ON THE DASHBOARD AND CENTER SCREEN THAT SAID "AIR SUSPENSION NEEDS SERVICE, CONTACT TESLA SERVICE". I DECIDED TO DRIVE BACK TO THE DELIVERY CENTER AND SHOW THEM, BUT THEY WEREN'T ABLE TO FIX IT. SO 30 MINUTES INTO OWNERSHIP OF MY BRAND NEW 100D AND I WAS ALREADY DRIVING IT TO THE SERVICE CENTER. THEY TOOK THE CAR AT AROUND 4 PM AND IT'S 10:30 AM THE NEXT DAY AND HAVEN'T HEARD BACK YET.** PLEASE NOTE THAT I AM REPORTING THESE SUSPENSION COMPLAINTS IN THE INTERESTS OF PUBLIC SAFETY. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS BUT MY CORRECT NAME AND EMAIL ADDRESS IS SUPPLIED. I HAVE BEEN INFORMED THAT IT IS LEGITIMATE FOR A NON OWNER AND NON USA RESIDENT TO FILE COMPLAINTS. THANK YOU. CONCERNED CITIZEN. *TR

HERE IS A MODEL X IN A JUNKYARD IN UNITED KINGDOM: HTTPS://WWW.COPART.CO.UK/LOT/47617487/PHOTOS THE AUCTION LISTS THE CAR AS HAVING SUSPENSION DAMAGE. THE SUSPENSION HAS COLLAPSED ON ALL 4 WHEELS. AIR-BAGS HAVE DEPLOYED AND THERE IS SOME DAMAGE TO THE BODYWORK. IT IS EXTREMELY LIKELY THAT THE CAUSE OF ALL THE DAMAGE WAS A CASE OF TESLA SUSPENSION COLLAPSE. OWNERS HAVE BEEN DECEIVED INTO THINKING THEY ARE DRIVING ONE OF THE SAFEST CARS IN THE WORLD. REALITY IS THAT THESE CARS ARE INVOLVED IN VERY MANY CRASHES CAUSED BY MECHANICAL FAILURES AND THAT THE CAR SHATTERS LIKE AN EGGSHELL IN A SERIOUS CRASH. PLEASE TAKE ACTION TO PREVENT MORE DEATHS AND INJURIES. THANK YOU. CONCERNED CITIZEN

HERE IS A MODEL X IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=38&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR FRONT END COLLISION AND IS LISTED AS BIO-HAZARD WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE REAR END OF THE CAR IS COMPLETELY UNDAMAGED EXCEPT FOR THE FACT THAT THE LH BACK WHEEL HAS GONE TOTALLY WHOMPY. IT IS EXTREMELY LIKELY THAT THE WHOMPY WHEEL WAS THE CAUSE OF THE CRASH AND NOT SIMPLY A RESULT OF IMPACT DAMAGE. THE WHEEL AND TIRE ARE COMPLETELY UNDAMAGED AS IS THE REAR OF THE CAR. IT IS ALMOST IMPOSSIBLE THAT THE WHOMPY WHEEL WAS CAUSED BY AN IMPACT SINCE THE WHEEL WOULD BE EXPECTED TO BREAK BEFORE THE SUSPENSION FELL APART IF THE SUSPENSION WAS BUILT TO NORMAL AUTOMOTIVE STANDARDS. PLEASE DO NOT CONTINUE TO GIVE TESLA THE BENEFIT OF THE DOUBT. A RECALL FOR THESE FRAGILE AND DEFECTIVE SUSPENSION COMPONENTS IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION. SPEED AND INJURIES ARE AN APPROXIMATION BASED UPON THE PHOTOGRAPHIC EVIDENCE. VEHICLE IS AVAILABLE FOR INSPECTION AT THE JUNKYARD.