2016 TESLA MODEL X Complaints

UPPER CONTROL ARM BECOMES ISSUE PREMATURELY. THE ISSUE NEEDS TO BE LOOKED AT. I HAD TO REPLACE BOTH OF MY UPPER CONTROL ARM SO FAR. TALKING TO MECHANIC, IT WAS THE DESIGN AND MATERIAL CHOICE FOR THIS PART THAT SEEMS TO BE AN ISSUE. THE CONTROL ARM CAN BREAK DURING HIGHWAY SPEED POTHOLE.

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN IMPACT ON THE ROOF OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE ROOF AND BECAME AWARE THAT THE GLASS PANEL FOR THE SUNROOF HAD DETACHED FROM THE SUN ROOF ASSEMBLY. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, 831-264-6896) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HAD TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, DECLINED TO PROVIDE ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.*DT*JB

CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.

WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.

MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.

CAR WAS PARK FOR A FEW DAYS. GOT IN THE CAR AND THE MAIN CONTROL SCREEN DID NOT COME ON. I RESTARTED THE CAR A FEW TIMES AND NOTING, CAR WAS ABLE TO BE DRIVEN BUT WHIT NO ACCESS TO AC, RADIO, BACK UP CAMERA AND MOST IMPORTANT TURN SIGNALS, SINCE ALL THE CONTROLS ARE IN THE CENTER SCREEN. I CONTACTED TESLA AND WAS ABLE TO DRIVE IT, CAUTIOUSLY SINCE THE REVIEW CAMERA ACTS AS A BLIND SPORT MONITOR FOR ME. TESLA REPLACE THE CENTER COMPUTER UNDER EXTEND WARRANTY, WITCH HAS A $200 DEDUCTIBLE. *TR

MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.

FAILURE AND REPLACEMENT OF MCU TOUCHSCREEN PANEL IN MY MODEL X. COULD NOT SAFELY OPERATE THE VEHICLE BECAUSE I WAS UNABLE TO EXTEND SIDE MIRRORS, USE BACK-UP CAMERA, TURN ON/OFF AC OR HEATING OR USE NAVIGATION. OTHER SAFETY FEATURES REQUIRING USING OR SEEING THE TOUCHSCREEN PANEL WERE NOT ACCESSIBLE. VEHICLE 7 WEEKS OUT OF 3 YEAR WARRANTY BUT ONLY HAD 20,039 MILES ON IT. TESLA SAID I NEEDED TO PLAY FOR A NEW TOUCHSCREEN PANEL. AFTER A STRENUOUS DISCUSSION TESLA AGREED TO DISCOUNT THE REPAIR BY 50%. I STILL HAD TO PAY $841.63 FOR SOMETHING I FELT WAS A SAFETY ISSUE. LUCKILY THE CAR WAS PARKED AND AT HOME AT THE TIME OF THE FAILURE. IT COULD HAVE BEEN CATASTROPHIC IF IT HAPPEN WHILE DRIVING. I FELT THE TOUCHSCREEN PANEL FAILURE WAS CAUSED BY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED AT NO CHARGE. ALSO, IF TESLA FOUND IT HAD A HISTORY OF THESE PANELS FAILING, THEY SHOULD HAVE DONE A RECALL. IN NO WAY SHOULD SUCH A CRITICAL COMPONENT FAIL IN A VEHICLE THAT IS 3 YEARS, 7 WEEKS OLD WITH JUST OVER 20,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT THE TOUCH SCREEN MEDIA CONTROL UNIT FAILED. THE VEHICLE WAS TAKEN TESLA (470 LANCASTER AVE, DEVON, PA 19333), AND THE SOFTWARE WAS UPDATED AND THE COMPUTER WAS REVIEWED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING, THE SCREEN DEACTIVATED AND RETURNED TO NORMAL FUNCTION INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE CAUSED THE TURN SIGNALS, AIR CONDITIONER AND WIPERS TO LOSE FUNCTIONALITY. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE'S DRIVING RANGE TO BE LIMITED TO 40 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR