2016 TESLA MODEL X Complaints

I HAVE HAD PROBLEMS WITH MY TESLA 1- DOORS REPEATEDLY MALFUNCTIONING (STATIONARY AND DRIVING) 2- THE ACCELERATOR WAS MALFUNCTIONING, CITY STREETS AND FREEWAYS 3- COMPUTER SHOT DOWN WHILE DRIVING AND SCREEN WENT BLANK. CITY STREETS TOMORROW AGAIN I AM TAKING THE CAR FOR REPAIR BECAUSE OF DOORS MALFUNCTIONING I DONT FIND IT SAFE. I LEFT IT IN THE SERVICE CENTER. I HAVE ONLY DRIVEN IT 2000 MILES OVER 13 MONTHS.

ON JANUARY 28, 2019 I BACKED OUT OF MY DRIVEWAY IN MY 2016 TESLA X, BRAKED, STOPPED, PUT IT IN DRIVE AND BARELY, SLOWLY STARTED DOWN MY LANE WHEN THE CAR SUDDENLY ACCELERATED AT FULL SPEED DOWN THE LANE. I TRIED THE BRAKE TWICE BUT IT DID NOTHING TO SLOW THE ACCELERATION.APPROXIMATELY 75 YARDS DOWN THE LANE THE TESLA ENTERED THE CROSS STREET BELOW AND CLIPPED ANOTHER CAR, DEMOLISHED A LARGE BANK OF MAILBOXES ACROSS THE STREET, TOOK BRIEFLY TO THE AIR SEVERAL FEET DUE TO THE HILLSIDE THERE, HIT A LARGE CEDAR TREE, GLANCED OFF AND FINALLY STOPPED NOSE DOWN, HIGH SIDED ON A LARGE LANDSCAPE BOULDER. BUT FOR THE BOULDER, I WOULD HAVE CONTINUED DOWN INTO THE DEEP RAVINE BEHIND THE NEIGHBOR'S HOUSE. THE AIRBAGS HAD DEPLOYED DURING THESE EVENTS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND DIAGNOSED WITH A T-12 SPINAL COMPRESSION FRACTURE, WHICH IS STILL PAINFUL A YEAR LATER. THE CAR WAS TOTALED. POLICE REPORT AND MEDICAL RECORDS AVAILABLE ON REQUEST.

THERE WAS A RECENT TESLA CRASH IN HUDSONVILLE IN WHICH A TESLA SUDDENLY SWERVED OFF THE ROAD. HTTPS://WWW.HOLLANDSENTINEL.COM/SPORTS/20191117/FOUR-INJURED-IN-ONE-VEHICLE-CRASH-IN-HUDSONVILLE **. THE DRIVER LOST CONTROL OF THE VEHICLE AND LEFT THE ROADWAY AT A HIGH RATE OF SPEED, WHERE THE VEHICLE STRUCK THE EMBANKMENT.** THE TESLA HAS NOW SHOWED UP IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/60934829/PHOTOS I DON'T THINK THE CRASH INVESTIGATORS WOULD BE AWARE OF THE TESLA'S TENDENCY TO HAVE WHEELS GO WHOMPY AND SINCE THE CAR WAS SEVERELY DAMAGED IN THE CRASH IT IS LIKELY TO HAVE GONE UNNOTICED. THE BACK RH WHEEL IS DISPLACED OUTWARDS BY SEVERAL INCHES. THE WHEEL IS NOT BROKEN. THE WHEEL WELL LINER HAS BEEN DISPLACED. EVEN IF THE WHEEL HAD BEEN HIT HARD DURING THE ROLLOVER SURELY THE SPOKES OF THE WHEEL SHOULD HAVE BROKEN BEFORE THE SUSPENSION LINKAGES SNAPPED. THERE ARE MANY IMAGES AVAILABLE OF TESLAS THAT HAVE HAD A BACK WHEEL JUT OUT SIDEWAYS BECAUSE OF BROKEN LINKAGES. YOU CAN SEE ONE ON THE FRONT PAGE OF THIS WEBSITE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ AND THERE ARE MANY OTHER EXAMPLES ON THAT SITE. I AM NOT TRYING TO DO THE CRASH INVESTIGATORS JOB. I AM SIMPLY ADDING MORE DATA POINTS THAT MAY POSSIBLY HAVE BEEN OVERLOOKED. WHEN A WHEEL CONTACTS THE INSIDE OF THE WELL AND LOCKS UP IT WILL CAUSE THE WHEEL ON THE OPPOSITE SIDE TO INSTANTLY DOUBLE ITS ROTATION SPEED DUE TO THE WAY IN WHICH THE CARS DIFFERENTIAL OPERATES. EVEN IF THE ACCELERATOR PEDAL IS LIFTED THE KINETIC ENERGY STORED IN THE FAST SPINNING TESLA MOTOR WILL STILL GIVE A SURGE IN POWER TO THE OPPOSITE.WHEEL. I'M NOT SAYING THIS IS 100% PROOF OF WHAT HAPPENED BUT I DO BELIEVE IT IS A POSSIBILITY. THIS IS A 2016 TESLA AND THE SUBJECT OF A TSB FOR WEAK SUSPENSION LINKS. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING ON THE FREEWAY ON 'AUTO PILOT', AND THE CAR SUDDENLY BRAKED FOR NO APPARENT REASON. THE TRUCK BEHIND ME WAS DRIVING CLOSE AND REAR ENDED ME DESTROYING THE CAR'S REAR PORTION ( INSURANCE IS DECLARING IT A TOTAL LOSS ), AND I HAD A WHIP LASH INJURY BUT SURVIVED. THIS HAD HAPPENED BEFORE ALSO BUT THERE WAS NOBODY BEHIND TO COLLIDE. I HAD COMPLAINED ABOUT THIS TWICE TO THEIR SERVICE CENTER BUT THEY SAID 'THEY COULD NOT FIND ANYTHING WRONG', SO CONTINUE USING THE AUTO PILOT .

ON 10/31/2019, MY WIFE WAS WAITING IN LINE AT A CARWASH. WHILE WAITING FOR THE CAR IN FRONT OF HER TO MOVE OUT OF THE CARWASH TUNNEL, SHE HAD HER FOOT FULLY PRESSED ON THE BRAKE PEDAL AND THE 'HOLD' SIGN WAS SHOWING ON THE INSTRUMENT PENAL SCREEN. APPROXIMATELY 2 MINUTES LATER, SHE RELEASED THE BREAK PADDLE, BUT BEFORE SHE COULD PRESS THE GAS PEDDLE, THE CAR SUDDENLY MOVED FORWARD BY ITSELF AT ALMOST FULL ACCELERATION. MY WIFE IMMEDIATELY ATTEMPTED TO STOP THE CAR BY PRESSING THE BREAK PEDAL IN FULL, THE CAR SLOWED DOWN, BUT DID NOT FULLY STOP AND KEPT MOVING FORWARD UNTIL IT HIT THE CAR IN FRONT OF IT. BEFORE AND DURING THE ENTIRE ACCIDENT, SOPHIE KEPT FULL HUMANLY POSSIBLE CONTROL OVER THE CAR, BUT AGAIN, THE CAR ABRUPTLY ACCELERATED BY ITSELF AND DID NOT COME TO A FULL STOP WHEN BREAK PEDAL WAS PRESSED. FORTUNATELY THERE WAS NO INJURY TO ANYONE, BUT THE FRONT BUMPER OF THE CAR IS DENTED.

MODEL X FRESHLY ARRIVED IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34641215&ROWNUMBER=14&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BACK RH WHEEL GONE WHOMPY. FRONT WHEEL AND SUSPENSION COMPLETELY FALLEN OFF. MULTIPLE BALL JOINTS SNAPPED. CAST ALLOY STEERING KNUCKLE CRACKED IN HALF. IT DOES NOT APPEAR THAT THERE IS SUFFICIENT IMPACT DAMAGE TO THE FRONT OF THE CAR TO JUSTIFY THE SUSPENSION SNAPPING OFF. THERE IS NO CRASH DAMAGE WHATSOEVER TO THE BACK OF THE CAR TO JUSTIFY THE WHEEL GOING WHOMPY. PLEASE EXCUSE MY PERSISTENCE IN FILING THESE REPORTS. IT IS OBVIOUS TO ME THAT THERE IS A SYSTEMIC FAILURE IN TESLA SUSPENSIONS CAUSED BY BAD DESIGN AND POOR MANUFACTURING. IF YOU WOULD BE SO KIND AS TO LAUNCH A FORMAL INVESTIGATION THEN I WILL NO LONGER NEED TO BOTHER YOU. IT IS LIKELY THAT OWNERS WILL FAIL TO FILE COMPLAINTS DUE TO LOYALTY TO THE TESLA MISSION. AS A CONCERNED CITIZEN AND ROAD USER I FEEL IT IS MY CIVIC DUTY TO INFORM YOU ABOUT THIS PROBLEM. REGARDS AND SEASONS GREETINGS TO YOU ALL. KEEF

WAS DRIVING AT 19 MPH IN CITY STREET AND HAD TO MAKE A PANIC STOP DUE TO A CAR ABOUT TO CUT ME OFF. HEARD A LOUD BANG. I GOT OUT OF THE CAR AND THE DRIVER SIDE FRONT WHEEL IS DISPLACED. FURTHER INVESTIGATION I CAN SEE THE LOWER DRIVER SIDE CONTROL ARM HAD BROKEN . CAR WAS NOT DRIVABLE WITHOUT A LOUD CRUNCHING SOUND. I HAD IT TOWED TO THE TESLA SERVICE CENTER.

HERE IS A VIDEO THAT A TESLA OWNER HAS POSTED ON YOUTUBE SHOWING HOW HIS SUSPENSION HAS FALLEN APART. HTTPS://WWW.YOUTUBE.COM/WATCH?V=2-Q9MS8QBJO THIS IS HAPPENING OVER AND OVER TO TESLAS DUE TO THEM HAVING ABSURDLY FRAGILE SUSPENSION COMPONENTS. THE OWNER IS ADAMANT THAT THIS WAS NOT CAUSED BY ANY KIND OF ABUSE OF THE VEHICLE. THE OWNER CAN EASILY BE IDENTIFIED FROM THE YOUTUBE CHANNEL AND ALSO FROM THIS EARLIER CLIP HE POSTED.HTTPS://WWW.YOUTUBE.COM/WATCH?V=JZKTDA8CEQW THIS IS A SYSTEMIC FAILURE. THE OWNER HAS COMMENTED THAT IF THIS FAILURE HAD OCCURRED AT SPEED IT WOULD LIKELY HAVE BEEN FATAL.. PLEASE TAKE ACTION. PLEASE NOTE THAT THE VIN OF A JUNKYARD TESLA HAS BEEN USED IN ORDER TO COMPLETE THIS SUBMISSION. I HAVE DONE THIS BECAUSE IT IS URGENT THAT THIS PROBLEM IS INVESTIGATED. THANK YOU. KEEF

PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER WRECKED TESLA TO MAKE THIS SUBMISSION BECAUSE THE SALVAGE AUCTION SITE HAS NOT PROVIDE THE FULL VIN. HERE IS YET ANOTHER TESLA WITH A BROKEN SUSPENSION. HTTPS://WWW.COPART.COM/LOT/56584359 THERE IS HARDLY ANY DAMAGE TO THE FRONT OF THE TESLA. NOT SO MUCH AS A BROKEN HEADLIGHT. THE AIRBAGS HAVE BEEN DEPLOYED - MOST LIKELY BECAUSE THE FRONT SUSPENSION HAS FALLEN TO BITS AND THE WHEEL HAS GONE SEVERELY WHOMPY WHICH WOULD CAUSE A VIOLENT SWERVE AND DECELERATION. THERE IS A CLEAR PATTERN OF FAILURES IN TESLA SUSPENSIONS. THE ALLOY WHEELS ARE QUITE FRAGILE AS HAS BEEN SHOWN IN CRASH TESTING. IN CASE AFTER CASE TESLA SUSPENSIONS FALL APART ALL TOO EASILY. THIS IS BOTH INSANE AND LUDICROUS. PLEASE INVESTIGATE. KEEF ( WHO IS NOT UNHINGED AS ALLEGED BY ELON MUSK)

YET ANOTHER TESLA WITH THE BACK WHEEL SNAPPED OFF. HTTPS://WWW.COPART.COM/LOT/56738699/PHOTOS THIS IS NOT CRASH DAMAGE...IT IS SELF-INFLICTED INJURY TO SUSPENSION. WHY DON'T YOU GUYS GET OUT OF THE OFFICE AND GO AND INSPECT SOME OF THESE CARS? TAKE A MECHANIC WITH YOU. HE WILL CONFIRM THAT THE SUSPENSION PARTS ARE NOT STRONG ENOUGH FOR A BILLY CART LET ALONE A 3 TON CAR WITH INSANE/LUDICROUS POWER AND ACCELERATION. NHTSA AND TESLA HAVE BLOOD ON THEIR HANDS. PLEASE DEMAND A RECALL IMMEDIATELY. THANK YOU. KEEF