2016 TESLA MODEL X Complaints

View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL X
    - DUBLIN, CA

    THE FALCON WING DOORS OF THE VEHICLE WOULD NOT CLOSE. AFTER TRYING TO TROUBLESHOOT THE VEHICLE, ALL THE DOORS OF THE CAR WOULD LOCK AND THE CAR DOOR WOULD NOT OPEN EITHER FROM THE REMOTE OR THE DOOR HANDLE. LUCKILY THERE WERE NO KIDS OR PETS IN THE CAR AND THE CAR WAS ALMOST NEAR THE DRIVEWAY OF THE HOME. THIS HAPPENED AFTER THE CAR WAS PUT IN THE PARKED MODE IN A CITY STREET AFTER A SHORT 10-MILE TRIP.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - ASHBURN, VA

    CONTROL ARM DISCONNECTED WHILE BACKING OUT OF GARAGE. THERE APPEAR TO BE AT LEAST 5 OTHER RELATED COMPLAINTS. IF THIS HAD HAPPENED AT HIGH SPEED, THE CAR WOULD HAVE BEEN TOTALED.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - DULUTH, GA

    FRONT RIGHT SIDE (PASSENGER) WHEEL DISLODGED FROM SUSPENSION ARM.IT HAPPENED WHILE I WAS REVERSING FROM A PARKING.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - NEWNAN, GA

    WINDSHIELD CAUSES A DOUBLE VISION ISSUE WITH OBJECTS INCLUDING OTHER VEHICLES AND BARRIERS, AS WELL AS LIGHTS INCLUDING, HEADLIGHTS, TAIL LIGHTS, BRAKE LIGHTS, TRAFFIC LIGHTS, STREET LAMPS, AND ANY OTHER LIGHTING. THIS HAPPENS DURING THE DAY AND NIGHT. CAUSES ISSUES WITH VISION AND CAUSES HEADACHES WHILE DRIVING. THIS HAS BEEN AN ISSUE SINCE PURCHASE OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42227508 IT HAS NOT BEEN IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED. THE BACK SUSPENSION HAS FALLEN TO BITS CAUSING THE WHEEL TO GO ALL WHOMPY. THE WHEEL ITSELF IS UNDAMAGED BUT THE TIRE HAS BEEN WORN RIGHT DOWN TO THE CANVAS BECAUSE IT WAS RUBBING AGAINST THE WHEEL WELL BEFORE THE SUSPENSION FINALLY SNAPPED CAUSING THE WHEEL TO BURST OUTWARDS . THESE SUSPENSIONS ARE RIDICULOUSLY WEAK BECAUSE THEY ARE MADE FROM SLICED EXTRUDED ALUMINUM WHICH HAS ABOUT AS MUCH STRENGTH AS CHEESE. THIS COULD EASILY HAVE RESULTED IN A FATAL CRASH. PLEASE INVESTIGATE. THANK YOU. VEXED CITIZEN. I AM NOT THE OWNER. DATE OF INCIDENT IS AN APPROXIMATION.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - SALT LAKE CITY, UT

    THE EYE BOLT THE 2016 TESLA MODEL X THAT IS USE TO LOAD A TESLA ON TO A TOW TRUCK IS DEFECTIVE.THE LOADING MANUAL IS WRONG AS WELL. 08/24/2018 AROUND 10 AM MOUNTAIN TIME IN UTAH. THE LOCATION WAS AT SERVICE KING IN SALT LAKE CITY, UTAH. VEHICLE VIN # [XXX] 2016 MODEL X. THE EYE BOLT USED TO LOAD THE VEHICLE ON TO A WRECKER FOR TRANSPORT IS DEFECTIVE. THE LOADING MANUAL DOES NOT ILLUSTRATE A SAFE METHOD TO LOAD VEHICLE USING THIS EYE BOLT. I WAS LOADING THE VEHICLE VIA THE INSTRUCTIONS OF THE TESLA MODEL X MANUAL AND AS SOON AS I GOT THE VEHICLE TO THE SPOT TO PUT A CHALK BEHIND WHEEL, THE BOLT BROKE AND THE VEHICLE CAME OFF THE DECK AND ALMOST RAN OVER A KID WORKING IN THE BODY SHOP. I GOT SLIGHTLY INJURED TRYING TO STOP VEHICLE FROM HITTING THE WALL. THE BODY SHOP REFUSES TO REPORT THIS SAFETY ISSUE TO TESLA. WHEN I TRIED TO REPORT THIS TO TESLA I WAS HUNG UP ON 2 TIMES. WHEN I TRIED TO CONTACT TESLAS CORPORATE OFFICE I GOT REDIRECTED BACK TO THE SALT LAKE CITY SERVICE DEPARTMENT 2 TIMES WHERE I GOT HUNG UP ON 2 TIME AGAIN. THIS A MAJOR SAFETY ISSUE THAT CAN AND WILL CAUSE A LOSS OF LIFE OR SERIOUS INJURY. BUT YET TESLA HAS CUSTOMER SERVICE PERSONNEL ACTING LIKE THIS IS A GAME. I WAS SUPPOSED TO BE CONTACTED BE A TESLA REGIONAL REP AND NEVER WAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BETHESDA, MD

    TL* THE CONTACT OWNS A 2016 TESLA MODEL X. AT VARIOUS TIMES, THE AUTOMATIC DOORS WOULD OPEN. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850, 301-738-6523), BUT WAS NOT DIAGNOSED. THE DEALER REPROGRAMMED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TESLA MODEL X
    - ELMHURST, IL

    THE TESLA MODELS X COMES WITH A TINTED REAR WINDSHIELD. THIS IS VERY BAD A NIGHT, LIMITING THE VISIBILITY THROUGH THE READ WINDSHIELD.TELSA HAS CLEAR REAR WINDHEILS FOR THE MODELS SW AND E. THE TESLA MODEL X ONLY COMES WITH A TINTED REAR WINDSHIELD. NO OPTION IS AVAILABLE FOR A CLEAR REAR WIN SHIELD. THE NHTSA SHOULD COMPEL TESLA TOO OFFER/CHANGE THE REAR WINDSHIELDS ON THE MODEL X, FOR THIS WHO WANT A CLEAR REA WINDSHIELD

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - RANCHO SANTA FE, CA

    2016 TESLA X. CONSUMER WRITES IN REGARDS TO MIDDLE HEAD REST OBSTRUCTING VIEW WHEN TRYING TO USE REAR VIEW MIRROR. *LD *JS

    Source: CONSUMER LETTER
  • 2016 TESLA MODEL X
    - LYNNFIELD, MA

    WHILE VISITING A FUNERAL HOME IN MELROSE, MA., I NEEDED TO BACK INTO A SPOT TO BE ABLE TO TAKE PART IN THE FUNERAL PROCESSION. I PULLED OUT OF THE SPOT I WAS IN AND PROCEEDED TO PUT THE CAR IN REVERSE TO BACK INTO THE SAME PARKING SPOT. AT THE SAME MOMENT THAT I STARTED TO BACK IN THE CAR SURGED AND MADE AN ARC IN THE PARKING LOT ONLY STOPPING AFTER I HIT A PARKED CAR WITH SUCH FORCE THAT IT CAUSED TWO MORE CARS TO BE HIT BY THE IMPACT. I ATTEMPTED TO STOP THE CAR BY STEPPING ON THE BREAK WHICH HAD NO EFFECT AND EVEN THOUGH I WASN'T HURT, MY ARMS ACHED FOR DAYS BECAUSE I WAS TRYING TO CONTROL THE WHEEL TO NO AVAIL. I HAVE A CLEAN DRIVING RECORD AND WAS IN REVERSE AT THE TIME WHICH MEANT I HAD MY FOOT ON THE GAS TO BACK IN SLOWLY. I HAVE REQUESTED THAT TESLA CHECK THE THE COMPUTER TO SEE IF I AM OF FAULT OR NOT AND THEY HAVE REFUSED. MY TESLA IS BEING REPAIRED AND I NEED TO KNOW IF THIS WAS A TECHNICAL ERROR . I WAS TOLD IT COULD BE THE AUTO PILOT SYSTEM THAT COULD BE A FAULT EVEN THOUGH I HAVE NEVER USED IT. PLEASE HELP BECAUSE I AM CONCERNED THAT WE SHOULD BE AWARE OF HOW THIS HAPPENED.

    Source: NHTSA WEB SITE