2016 TESLA MODEL X Complaints

View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL X
    - BEVERLY HILLS, CA

    HERE IS ANOTHER MODEL X IN THE JUNKYARD: HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA ONCE AGAIN THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WELLS AND THE BACK WHEEL TO BE SKEWED AT A WHOMPY ANGLE. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. ETC,

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLY HILLS, CA

    HERE IS A MODEL X IN THE JUNKYARD, THE SUSPENSION HAS COLLAPSED CAUSING ALL THE WHEELS TO GO WHOMPY AND THE FRONT WHEEL TO BE WRENCHED COMPLETELY OFF. NO AIR-BAGS HAVE BEEN DEPLOYED SO IT SEEMS THE CAR WAS TRAVELLING SLOWLY. THINGS WOULD HAVE BEEN MUCH WORSE IF IT WAS TRAVELLING AT SPEED. PLEASE INVESTIGATE WHY THE SUSPENSIONS ON THESE CARS ARE FALLING APART LIKE THIS. CONCERNED CITIZEN ETC. ETC.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - MEDFORD, OR

    LATE 2016 TESLA MX STILL SUFFER FROM GHOSTING/SECONDARY IMAGES/DOUBLE IMAGES. IN MY CASE IT IS THAT BAD THAT IS HARD TO TELL HOW MANY CARS ARE DRIVING ON THE ROAD AT NIGHT. THE SECONDARY IMAGES APPEAR ABOVE THE CAR AND IT'S HARD TO SAY IF THERE IS A CAR BEHIND THE CAR PRODUCING THE GHOSTING. THE SECONDARY LIGHT IS ALSO VERY INTENSE. I HAVE DRIVEN OTHER TESLAS AND THE ISSUE IS NOT THAT BAD FOR ALL BUT STILL BAD FOR A HI END CAR AND COMPARED TO 20.000 CARS. TESLA FAILS TO RECOGNIZE THE ISSUE AND THEY SAY THEIR WINDSHIELD PASS THEIR TESTS. EITHER THEY LIE OR THE TESTS ARE WRONG. IN OTHER CARS TESLAS I'VE TESTED THE GHOSTING IS NOT THAT INTENSE BUT STILL BAD AND I NOTICED 2 SECONDARY IMAGES, ONE UNDER THE CAR AND ONE ABOVE THE CAR.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BELLEVUE, WA

    TESLA MODEL X. CONSUMER WRITES IN REGARDS TO NO WARNING BEEPS FROM VEHICLE AUTOPILOT BEFORE ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED THAT WHILE DRIVING ON AUTOPILOT 55-60 MPH, THE VEHICLE SUDDENLY BEGAN TO VEER TO THE RIGHT AFTER ABOUT A MILE. IT CRASHED INTO 12 SAFETY POST BEFORE COMING TO A STOP. THE VEHICLE MADE AN ABNORMALLY LOUD SOUND. THE ENGINE WAS STILL RUNNING AT HIGH SPEED. THE LOUD SOUND STOPPED AFTER BEING PUT INTO PARK. THE VEHICLE DID NOT ISSUE ANY WARNINGS BEFORE THE AUTOPILOT SYSTEM MALFUNCTIONED. UPDATED 03/29/2017 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TESLA MODEL X
    - BEVERLY HILLS, CA

    THIS IS A COMPLAINT ABOUT THE TESLA MODEL X SUSPENSION WHICH APPEARS TO BE FAILING REPEATEDLY. I BELIEVE THAT THESE FAILURES ARE BEING UNDER-REPORTED. HERE IS A THREAD IN WHICH OWNERS REPORT SNAPPED BOLTS AND SUSPENSION LINKS LEADING TO COLLAPSE OF THE SUSPENSION. POSTERS ARE BEING ABUSED FOR DARING TO MENTION THE PROBLEM. ONE OWNER EVEN SAYS THAT HE WILL NOT BE REPORTING THE PROBLEM BECAUSE HE HAS FAITH IN TESLA (AND BECAUSE HE HAS ADMITTED TO BEING A SHAREHOLDER) SNIP: PXCHANEL | MARCH 22, 2017 I HAVE AN UPDATE: IT IS A BROKEN CONTROL ARM FOR SUSPENSION OF FRONT RIGHT TIRE. IT WAS TOWED TO A SERVICE CENTER SAME DAY FOR REPAIRS. HARRY | MARCH 22, 2017 ARE YOU GOING TO REPORT THIS TO NHTSA? SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER TESLAS AS WELL AS YOURS. HARRY | MARCH 22, 2017 LOOKS LIKE SEVERAL OWNERS HAVE INDEED FILED COMPLAINTS. DO YOU THINK THERE WILL BE A RECALL? HTTP://TESLABEARS.CLUB/T/SUSPENSION-COMPLAINTS-FILED-BY-ACTUAL-OWNERS PXCHANEL | MARCH 22, 2017 NO, I WAS NOT PLANNING ON REPORTING IT. I AM SATISFIED WITH TESLA CUSTOMER SERVICE, AND THE WARRANTY WILL COVER REPAIRS. I FEEL TESLA VALUES SAFETY HIGHLY. TESLA KEEPS TRACK OF THESE ISSUES, AND IF IT WERE A REPETITIVE PROBLEM, I AM CONFIDENT THEY WOULD RECALL VEHICLES. HARRY | MARCH 22, 2017 THAT DOES NOT SOUND LIKE A VERY PUBLIC SPIRITED ATTITUDE. ARE YOU SURE TESLA WILL DO THE RIGHT THING? PXCHANEL | MARCH 22, 2017 YES HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE?PAGE=1#NEW THERE IS MOUNTING EVIDENCE TO INDICATE THERE ARE WEAKNESSES IN THE TESLA SUSPENSION. SNIP: ALEX.SAMMY | MARCH 23, 2017 AUSTIN SERVICE CENTER TOLD ME LAST WEEK: "THE GROWL/RUMBLE/RATTLE ON HARD ACCELERATION WITH MODEL X IS A KNOWN DESIGN PROBLEM FOR WHICH A FIX IS NOT YET DESIGNED."

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLY HILLS, CA

    HERE IS ANOTHER TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/24527147/PHOTOS IT HAS ONLY DONE 4500 MILES. IT HAS A CA SALVAGE CERTIFICATE. THERE IS NO DAMAGE TO THE BODYWORK TO SUGGEST THAT IT HAS BEEN IN A COLLISION BUT THE SUSPENSION HAS COLLAPSED AND THE FRONT RH WHEEL HAS JAMMED UP INTO THE WHEEL WELL CAUSING SOME MINOR DAMAGE TO THE WHEEL ARCH. THE AIR-BAGS HAVE DEPLOYED WHICH SHOWS THAT CAR STOPPED VERY RAPIDLY DUE TO THE WHEELS LOCKING UP. THE FACT THAT THIS CAR IS BEING SOLD AS A SALVAGE WRECK SUGGESTS THAT IT CANNOT BE RESTORED TO A SAFE CONDITION AT A REASONABLE COST. THERE ARE ENOUGH SIMILAR CASES TO PROVE THAT THERE IS A DANGEROUS WEAKNESS IN THE TESLA SUSPENSION. IT IS ONLY THROUGH GOOD FORTUNE THAT ANOTHER CAR HAS NOT RAMMED INTO THE BACK OF THE CAR AND SLAUGHTERED A CHILD IN THE REARWARD FACING TRUNK SEATS. IN PROPORTION TO THE SMALL NUMBER OF THESE TESLA CARS ON THE ROADS THE NUMBER OF WRITTEN OFF CARS IN THE JUNKYARDS IS ASTRONOMICAL. PLEASE DO NOT ALLOW THE ALLEGED GREEN CREDENTIALS OF THESE CARS TO OVERRIDE THE SAFETY ISSUES THAT ARE PLACING LIVES AT RISK. NOT AN OWNER. CONCERNED CITIZEN ETC. ETC.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/24690287/PHOTOS THE FRONT LH SUSPENSION HAS COLLAPSED CAUSING THE WHEEL TO JAM UP AND BACK IN THE WHEEL WELL. THESE CARS ARE DESCRIBED BY THE MANUFACTURER AS SPORTS UTILITY VEHICLES WHICH IMPLIES THAT THEY CAN BE DRIVEN OVER BUMPS WITHOUT THE WHEELS FALLING OFF. OWNERS HAVE REPORTED CASES OF THE WHEELS FALLING OFF WHEN EXITING THE GARAGE. THIS WOULD BE AMUSING IF IT WERE NOT FOR THE FACT THAT LIVES ARE BEING PLACED AT RISK. PLEASE INVESTIGATE THIS (PROPERLY). THANK YOU - CONCERNED CITIZEN ETC. ETC.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A TESLA MODEL X FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24537585&ROWNUMBER=55&LOADRECENT=TRUE FRONT LH WHEEL AND BACK RH WHEEL HAVE FALLEN OFF. FRONT BRAKE ROTOR HAS SHATTERED AND SUSPENSION LINKS ARE TORN. THE BACK WHEEL APPEARS TO HAVE FALLEN OFF FOR NO PARTICULAR REASON. TESLA OWNERS ON THE FORUMS HAVE SUGGESTED THAT THE WHEELS ARE DESIGNED TO SNAP OFF AS A SAFETY FEATURE. SINCE I AM FORCED TO SHARE THE HIGHWAYS WITH THESE TESLAS I AM LESS THAN IMPRESSED BY THE IDEA OF HAVING A LOOSE WHEEL FLYING THROUGH MY WINDSHIELD. PLEASE INVESTIGATE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/32375026/PHOTOS IT HAS ONLY DONE 1500 MILES BUT IS NOW WRITTEN OFF (FL CERTIFICATE OF DESTRUCTION) IT HAS NOT BEEN IN A CRASH, NO AIR-BAGS HAVE DEPLOYED. THE ONLY DAMAGE IS CAUSED BY A BROKEN SUSPENSION. THE FRONT SUSPENSION ARM HAS SNAPPED THE WHEEL HAS BEEN SLICED COMPLETELY IN HALF. THESE SAME FAILURES ARE HAPPENING REPEATEDLY ON TESLAS. IT IS OBVIOUS THAT THE ALLOY COMPONENTS ARE TOO WEAK FOR THIS HEAVY HIGH PERFORMANCE CAR. ALSO THERE IS A MANUFACTURING DEFECT IN THE SUSPENSION BALL JOINTS. THE STEM OF THE BALL JOINT IS MADE FROM TWO PARTS WELDED TOGETHER AND THERE ARE MANY REPORTS AND PHOTOGRAPHS THAT PROVE THE WELD FAILS CAUSING A FRACTURE OF THE STEM. THIS HAS HAPPENED EVEN AT VERY LOW SPEEDS WHILST PARKING THE CAR. THE CONSEQUENCE OF SUCH A FAILURE AT HIGHWAY SPEED IS LIKELY TO BE FATAL. PLEASE INVESTIGATE THIS.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - MARIETTA, GA

    TAKATA RECALL I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTWARE OR SOME OTHER COMPONENT. I FELT LIKE THE ACCELERATOR GOT PRESSED THE WAY WHEN THE CAR WAS IN CRUISE MODE. UNLESS I WANTED TO HIT THE WALL INTENTIONALLY THERE WAS NO NEED FOR ME TO PRESS THE ACCELERATOR TO SPEED FROM ALMOST ZERO TO WHATEVER THE HIGH SPEED IT ATTAINED AT THE TIME OF HITTING THE WALL.

    Source: NHTSA WEB SITE