2016 TESLA MODEL X Complaints

HERE IS A TESLA MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24413831&ROWNUMBER=58&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH THERE IS NO IMPACT DAMAGE AND THE AIR-BAGS HAVE NOT DEPLOYED. THE AIR SUSPENSION HAS COLLAPSED JAMMING THE WHEELS UP INTO THE WHEEL WELLS AND CAUSING MINOR DAMAGE TO THE BODYWORK. IT IS OBVIOUS THAT THE TESLA SUSPENSION IS TOO WEAK FOR THE JOB AND FORUM POSTERS REPORT THAT TESLA IS MAKING IT PROHIBITIVELY EXPENSIVE TO REPAIR CARS THAT HAVE EVEN SLIGHT SUSPENSION DAMAGE. TESLA IS ALSO CAUSING LONG DELAYS IN MAKING PARTS AVAILABLE. THIS SEEMS TO BE INTENDED TO PREVENT CARS WITH SUSPENSION FAILURES BEING RETURNED TO SERVICE. THE VERY HIGH POWER AND TORQUE OF THESE CARS IMPOSES A HUGE STRESS ON SUSPENSION COMPONENTS. THE TRACTION CONTROL WORKS BY APPLYING THE BRAKES ON THE WHEEL WHICH IS SPINNING. THIS IMPOSES THE FULL TORQUE OF THE MOTOR ON THE SUSPENSION COMPONENTS ACCOMPANIED BY RAPID PULSATING OF THE BRAKES. OWNERS ARE REPORTING ALARMING NOISES FROM THE DRIVE SHAFTS AND ARE BEING ASKED TO ALTER THE HEIGHT SETTINGS AND DRIVE GENTLY UNTIL COMPONENTS ARE REPLACED. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE PLEASE INVESTIGATE.

HERE IS A TESLA MODEL X IN THE SALVAGE YARD. IT LOOKS AS THOUGH THE SUSPENSION HAS COLLAPSED. THE FRONT LH WHEEL IS JAMMED UP AGAINST THE REAR OF THE WELL AND IT LOOKS AS THOUGH THE RIM OF THE WHEEL HAS BEEN SLICED APART WHILST IT WAS STILL ROTATING. IT SEEMS VERY STRANGE THAT SUCH A FAILURE WOULD HAPPEN ON A NEAR NEW VEHICLE. PLEASE INVESTIGATE THE REASON WHY TESLAS ARE HAVING SUSPENSION FAILURES AT SUCH A HIGH RATE. NOTE: I AM NOT THE OWNER, ALL THIS INFORMATION IS TAKEN FROM THE SALVAGE AUCTION SITE. DATE OF INCIDENT IS AN APPROXIMATION.

HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24242595&ROWNUMBER=57&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR COLLISION. I HAVE NO KNOWLEDGE ABOUT THE CIRCUMSTANCES OF THE CRASH BUT IT MAY BE SIGNIFICANT THAT THE BACK WHEELS ARE BOTH JAMMED UP IN THE WHEEL WELLS AND THAT THE BACK RH WHEEL APPEARS TO BE SKEWED SIDEWAYS. THERE IS NO IMPACT DAMAGE TO THE BACK OF THE CAR THAT WOULD ACCOUNT FOR THE WHEELS BEING OFFSET IN THIS WAY. PLEASE INVESTIGATE THIS CRASH TO SEE WHETHER SUSPENSION FAILURE WAS THE CAUSE. NOTE THAT I AM NOT THE OWNER AND MY ONLY KNOWLEDGE OF THIS INCIDENT COMES FROM EXAMINATION OF THE PHOTOGRAPHS POSTED ON THIS SALVAGE AUCTION SITE.

HERE IS A MODEL X IN THE JUNKYARD.THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE FRONT LH WHEEL IS GOUGED ALMOST IN HALF FROM THE INSIDE. THE DAMAGE TO THE WHEEL IS ALMOST CERTAINLY CAUSED BY A BROKEN SUSPENSION ARM IN THE SAME WAY THAT MANY OTHER TESLA SUSPENSIONS HAVE FAILED. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS INCIDENT TO FIND OUT IF MECHANICAL FAILURE WAS THE CAUSE.

HERE IS A DISCUSSION THREAD IN WHICH THE OWNER OF A BRAND NEW MODEL X HAS SUSPENSION DAMAGED AND A WHEEL GONE WHOMPY AFTER A TRIVIAL BRUSH WITH A METAL POLE INSIDE HIS GARAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-X-SUSPENSION-ARM-BROKE-WITH-A-5-MILE-IMPACT-IS-THAT-NORMAL.85242/ THE WHEEL AND TIRE ARE UNDAMAGED AND THERE IS SCARCELY A MARK ON THE CAR. THE PHOTOGRAPHS ATTACHED SHOW THAT THE ALLOY ARM HAS STRETCHED AND SNAPPED. IF THIS CAN HAPPEN IN SUCH A MINOR MISHAP INSIDE THE GARAGE THEN IMAGINE HOW DANGEROUS IT WOULD BE ON THE HIGHWAY. NOTE THAT THE OWNER HAS NOT REPORTED THIS TO NHTSA AND THAT THE FORUM MEMBERS ARE ACCUSING THE OWNER OF MALICIOUS INTENT TO HARM THE REPUTATION OF TESLA.

MY TESLA MODEL X HAS SEVERE WINDSHIELD SECONDARY IMAGE SEPARATION (GHOSTING). THE LIGHTS OF ONCOMING CARS HAVE TRIPLE IMAGES THAT ARE RADIATE SEVERAL METERS ABOVE THE ORIGIN OF LIGHT. THIS MAKES DRIVING AT NIGHT A DANGEROUS AND EXHAUSTING EXPERIENCE AS I TRY TO DIFFERENTIATE BETWEEN THE REAL LIGHTS AND THE SECONDARY IMAGES. ADDITIONALLY, THE TAIL LIGHTS OF AUTOS ARE ALSO DOUBLED MAKING THE CARS IN FRONT OF ME BLURRY. LASTLY, TRAFFIC LIGHTS ARE ALSO DISPLAYING SECONDARY IMAGE SEPARATION MAKING IT DIFFICULT TO ACCURATELY READ TRAFFIC LIGHTS. CURRENTLY, I AM AVOIDING DRIVING AT NIGHT TO AVOID THE DANGER OF SEEING MULTIPLE IMAGES. I MADE A VIDEO OF THE EXPERIENCE OF SECONDARY IMAGE SEPARATION WHEN DRIVING MY MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=EIBJQDN0NE0 I WOULD LIKE TESLA TO REPLACE MY WINDSHIELD WITH A WINDSHIELD THAT DOES NOT EXHIBIT SECONDARY IMAGE SEPARATION, BUT I HAVE BEEN UNABLE TO GET THEM TO REPLY WITH MY REQUEST. *TR

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING INTO THE GARAGE, THE REAR DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,118.

HERE IS A NEAR NEW MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/43745346/PHOTOS THE ENTIRE BACK SUSPENSION HAS BEEN RIPPED OFF AND THIS IS THE RESULT OF BAD DESIGN AND CONSTRUCTION AND NOT AN ACCIDENT. I AM ASTOUNDED THAT THE OWNER DID NOT FILE A COMPLAINT. YOU HAVE MORE THAN ENOUGH EVIDENCE TO CONCLUDE THAT TESLA SUSPENSIONS ARE DANGEROUS. THE TRACTION CONTROL ON TESLAS WORKS BY APPLYING THE BRAKES ON THE WHEEL THAT IS LOSING GRIP ON THE ROAD SURFACE. UNDER HARD ACCELERATION ENORMOUS TORQUE CAN BE APPLIED TO THE SUSPENSION. IT IS CLEARLY NOT STRONG ENOUGH FOR THE JOB. PLEASE ISSUE A RECALL. (DATE OF INCIDENT IS AN APPROXIMATION)

WHILE DRIVING ON THE SECOND FLOOR OF A PARKING GARAGE AT THE LOCAL MALL WITH THE ENTIRE FAMILY IN THE MODEL X (2 ADULTS & 3 KIDS) TO SEE A FAMILY MOVIE, THE REAR DRIVER SIDE WHEEL "FELL-OFF" (SEE ATTACHED PHOTO'S). IT APPEARS AS THOUGH THE CONTROL ARM DISENGAGED FROM THE CHASSIS OF THE CAR VIS-A-VIS A MISSING BOLT OR PIN. THE VEHICLE IS BRAND-NEW (I.E., LESS THAN 1,000 MI), PURCHASED DIRECTLY FROM TESLA, IS DRIVEN BY A MOTHER OF THREE, AND IS ACCIDENT FREE. THE CAR HAS NOT BEEN SUBJECT TO ANY EXTREME WEAR AND TEAR OR OFF-ROAD DRIVING CONDITIONS. TESLA SERVICE MANAGER IS FAMILIAR WITH VEHICLE AS IT HAS BEEN RECENTLY SERVICED FOR DOOR/WINDOW ISSUES - NO FRAME OR WHEEL ISSUES PRIOR TO THE INCIDENT. THE VEHICLE WAS IN MOTION, HOWEVER AS MENTIONED, WE WERE DRIVING IN A CROWDED PARKING GARAGE DURING HOLIDAY SEASON. TESLA ROAD-SIDE SERVICE WAS EXTREMELY HELPFUL AND ARRANGED TO HAVE THE CAR TOWED TO THE LOCAL SERVICE CENTER - THE CAR WAS OBVIOUSLY NOT DRIVABLE. TOW TRUCK DRIVER HAD MENTIONED HE HAD NEVER WITNESSED ANYTHING LIKE WHAT HE HAD SEEN WITH OUR VEHICLE. MOREOVER, HE DID EXPRESS TO US THAT WE WERE VERY LUCKY THAT THE WHEEL HADN'T DISENGAGED FROM THE VEHICLE WHILE WE WERE DRIVING AT A HIGH SPEED (E.G., ON THE HIGHWAY). THE MODEL X HAS BEEN AT THE TESLA SERVICE CENTER FOR CLOSE TO 3 WEEKS AND DESPITE OUR INQUIRIES, WE HAVE NOT BEEN EXPRESSLY TOLD WHAT CAUSED THE INCIDENT OR WHETHER OR NOT THE ISSUE IS A MORE SERIOUS/SYSTEMIC PROBLEM WITH THE VEHICLE OR TESLA QUALITY CONTROL. CONSEQUENTLY, MY WIFE IS CONCERNED FOR THE WELL BEING OF THE OTHER MOTHERS/FAMILIES SHE ROUTINELY SEE'S DRIVING THE MODEL X IN AND AROUND OUR NEIGHBORHOOD. SHOULD A WHEEL DISENGAGE FROM THE CAR AT A HIGH SPEED, THE OUTCOME IS LIKELY TO BE MUCH DIFFERENT AND MUCH LESS FAVORABLE. *TR

THE CAR WAS ON AUTOPILOT. MY MODEL X AUTOPILOT RAN OVER A RECLINER AT 60M/H THAT WAS IN THE MIDDLE OF THE HIGHWAY. IT WAS AROUND 6 PM, WEATHER WAS NICE AND CLEAR. I TRIED TO AVOID IT BY MOVING TO RIGHT LANE BUT IT HIT THE DRIVER SIDE OF THE FRONT OF CAR CAUSING MINOR DAMAGES TO CAR. I TRIED TO REACH OUT TO TESLA CUSTOMER SERVICE BUT THEY TOLD ME [4 OR 5 TIMES] THAT SOMEONE WILL CONTACT ME AND NO ONE EVER DID. EVERYTIME I TALKED TO TESLA [BY PHONE AND EMAIL] THEY ASK ME FOR MORE INFORMATION AND THEN TELL ME SOMEONE WILL CALL YOU BACK. I WANTED TO KNOW WHY DIDN'T THE CAR SLOW DOWN OR EVEN CHANGE LANES AND HOW CAN I AVOID THIS IN FUTURE SPECIALLY THAT I USE THIS CAR FOR MY 2 KIDS. I HAD BEEN TRYING TO REACH OUT TO TESLA SINCE OCTOBER 2016. *TR