2016 TESLA MODEL X Complaints

View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A NEW COMPLAINT OF UNINTENDED ACCELERATION WHICH SOUNDS HIGHLY CREDIBLE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/NEAR-ACCIDENT-WHILE-PARKING-JUST-NOW NEAR ACCIDENT WHILE PARKING JUST NOW!! SUBMITTED BY HAMI05 ON SEPTEMBER 29, 2016 WOW GUYS I'VE SEEN THOSE UNINTENDED ACCELERATION THREADS BEFORE AND THOUGHT THAT THE PERSON MUST'VE ALWAYS DEFINITELY BEEN PUNCHING THE ACCELERATOR, BUT I'M NOT SO SURE AFTER WHAT JUST HAPPENED TO ME. PLEASE HEAR ME OUT, BECAUSE MY SON AND I ARE FRANKLY QUITE SCARED RIGHT NOW. I WAS DRIVING INTO A PARKING LOT AND I JUST LIGHTLY PRESSED THE ACCELERATOR AS I WAS GOING UNDER 10 MPH AND ALL OF A SUDDEN MY X WENT FROM 10 TO OVER 40 MPH IN ABOUT 2 SECONDS! I DIDN'T EVEN KNOW THE THING COULD ACCELERATE THAT FAST! CAN ANYBODY EXPLAIN WHAT THE HECK MIGHT'VE HAPPENED? THANKFULLY I WAS ABOUT 100 FT AWAY FROM ANY OTHER CARS BEFORE IT TOOK OFF, SO I HAD TIME TO SLAM THE BRAKES WITHOUT PANICKING, OTHERWISE WHO KNOWS WHAT WOULD'VE HAPPENED... I'M CERTAIN THAT I DIDN'T ACCIDENTALLY ACTIVATE CRUISE CONTROL/AP, SO THERE'S NO WAY THAT COULD'VE CAUSED IT. MY THEORY IS THAT THE REGENERATIVE BRAKES MAY HAVE GIVEN ME A SUDDEN KICK OF ACCELERATION? I'M KIND OF WORRIED NOW, BECAUSE THIS IS ACTUALLY THE SECOND TIME SOMETHING LIKE THIS HAS HAPPENED TO ME, EXCEPT THE FIRST TIME WASN'T NEARLY AS BAD, SO I DIDN'T ASK YOU GUYS ABOUT IT. HAS ANYONE ELSE HAD THIS HAPPEN TO THEM? DO YOU GUYS THINK I NEED TO ASK MY TESLA TEAM ABOUT THIS? THIS HASN'T ONLY HAPPENED TO ME WHILE GETTING READY TO PARK, THE FIRST TIME I WAS JUST ACCELERATING UP TO 25 IN MY NEIGHBORHOOD AND IT SUDDENLY WENT TO 35 IN A SECOND BUT I WASN'T TOO BOTHERED ABOUT THAT, BECAUSE IT WAS JUST A 10MPH BURST, BUT THIS ONE THAT HAPPENED TO ME TODAY WAS THE CAR JUMPING 30 MPH... I'VE DRIVEN THIS CAR FOR 2000 MILES NOW AND IT'S THE ONLY CAR I'VE BEEN DRIVING REALLY OVER THE PAST MONTH.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    MANY OWNERS ARE COMPLAINING ON THE FORUMS ABOUT GHOSTING IN THE MODEL X WINDSCREEN BUT DUE TO THEIR INFATUATION WITH TESLA AND ELON MUSK VERY FEW OF THEM ARE BOTHERING TO REPORT TO NHTSA THIS IS A TYPICAL CONVERSATION ON THE TOPIC. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/I-DONT-THINK-TESLA-WILL-TAKE-GHOSTING-SERIOUSLY.76523/PAGE-3 KAM SHAHID, SEP 20, 2016 NEW ELECTRICITY SAID: ↑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

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BOCA RATON, GA

    WHILE COMING TO A STOP IN A PARKING GARAGE GOING 3 MPH THE AUTO SUDDENLY PROJECTED FORWARD AT FULL SPEED INTO A CONCRETE WALL DESTROYING THE ENTIRE FRONT END OF THE CAR AND INJURING THE PASSENGERS BY DEPLOYMENT OF THE AIR BAGS08102016

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - LEXINGTON, MA

    I WAS GOING UP BY DRIVEWAY WAITING FOR MY GARAGE DOOR TO OPEN. I TOOK MY FOOT OFF THE ACCELERATOR AND WAS SLOWING DOWN WITHOUT HITTING THE BREAKS WAITING FOR THE GARAGE DOOR TO OPEN. THE CAR TOOK OFF THROUGH THE GARAGE DOOR AND HIT MY HUSBANDS CAR SITTING IN THE GARAGE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    REFILING THIS COMPLAINT AS IT DID NOT SEEM TO GO THROUGH PROPERLY 5 MINUTES AGO. HERE IS A REPORT OF ANOTHER BROKEN SUSPENSION WITH PHOTOGRAPHS THAT SHOW AN IDENTICAL FAILURE TO THE LAST MODEL X COMPLAINT FILED. DETAILED PHOTOS SHOW STRETCHED AND FRACTURED PARTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-X-FRONT-SUSPENSION-FAILURE.77534/PAGE-4 REELER, YESTERDAY AT 7:07 PM NEW SREDDY642 SAID: ↑ I POSTED THIS ARTICLE ORIGINALLY AND UPLOADED THESE PICTURES OF MY CAR WHEN IT FAILED IN OUR PARKING LOT WHERE MY CAR IS THE ONLY TESLA. I DO HAVE THE TESLA INVOICE WITH $0.0 CHARGED THAT CLEARLY ACKNOWLEDGES THIS FAILURE AND SHOWS WHICH PARTS WERE REPLACED. I THINK THE SAME THING HAPPENED TO OUR EARLY PRODUCTION MODEL X. THIS ARM WAS ON THE DRIVER'S SIDE TOWARD THE FRONT OF THE CAR. TESLA FIXED IT FOR FREE TOO.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    ANOTHER CASE OF SUSPENSION FAILURE IDENTICAL TO PREVIOUS COMPLAINTS LODGED. TESLA MOTORS CLUB FORUM HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-X-FRONT-SUSPENSION-FAILURE.77534/PAGE-4 SREDDY642 SAID: ↑ I POSTED THIS ARTICLE ORIGINALLY AND UPLOADED THESE PICTURES OF MY CAR WHEN IT FAILED IN OUR PARKING LOT WHERE MY CAR IS THE ONLY TESLA. I DO HAVE THE TESLA INVOICE WITH $0.0 CHARGED THAT CLEARLY ACKNOWLEDGES THIS FAILURE AND SHOWS WHICH PARTS WERE REPLACED. I THINK THE SAME THING HAPPENED TO OUR EARLY PRODUCTION MODEL X. THIS ARM WAS ON THE DRIVER'S SIDE TOWARD THE FRONT OF THE CAR. TESLA FIXED IT FOR FREE TOO. SEE ATTACHED PHOTOGRAPHS. ALSO NOTE HOW THE ORIGINAL POSTER ON THIS THREAD HAS BEEN CALLED A LIAR AND WORSE. MANY OWNERS WOULD BE AFRAID TO REPORT THESE FAILURES DUE TO PEER PRESSURE AND FEAR THAT TESLA MIGHT WITHDRAW THEIR SUPPORT.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - REDWOOD CITY, CA

    DRIVER SIDE DOOR WILL NO LONGER LATCH PROPERLY - CONSTANT CYCLING NOISE COMING FROM LATCH. CYCLING CAN BE STOPPED BY MANUALLY MOVING THE STRIKER LATCH WITH A SCREWDRIVER TO FOOL THE CAR INTO THINKING THE DOOR IS CLOSED. CAR CAN BE DRIVEN BY PLACING AN ARM OUT THE WINDOW AND HOLDING THE DOOR CLOSED MANUALLY. IF THE DOOR IS FORCED CLOSED DURING THE CONSTANT CYCLING, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE, YOU NEED TO CLIMB IN TO THE FRONT FROM THE PASSENGER SIDE OR THE REAR SEATS TO OPEN WITH THE INSIDE HANDLE. THE FAULTY LATCHING MECHANISM RAISES CONCERN FOR NOT ONLY WHETHER THE DOOR CAN BE CLOSED SECURELY AND NOT OPEN WHILE DRIVING, BUT THE FAILURE OF BEING ABLE TO OPEN THE DOOR FROM THE OUTSIDE IS A SAFETY RISK IN THE EVENT SOMEONE NEEDS TO BE REMOVED FROM THE VEHICLE IN AN EMERGENCY AND THE FRONT DOOR CANNOT BE OPENED FROM THE OUTSIDE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BOSTON, MA

    WHILE TURNING LEFT TO ENTER A VERY NARROW GARAGE ENTRANCE I NEEDED TO DETERMINE WHETHER OR NOT I HAD TO STRAIGHTEN OUT BEFORE PULLING IN OR IF MY LEFT TURN WAS TIGHT ENOUGH TO PULL IN WITHOUT REVERSING TO STRAIGHTEN OUT. I SAW THAT I WAS IN THE POSITION THAT I COULD CONTINUE INTO THE GARAGE AND LIGHTLY PRESSED THE ACCELERATOR TO FINISH MY TURN INTO THE GARAGE. IT WAS AT THIS POINT THAT THE CAR ACCELERATED WITH EXTREME FORCE AND WITHIN A SECOND SLAMMED INTO A LARGE CONCRETE POLE THAT WAS JUST INSIDE THE GARAGE TO THE LEFT. I NEVER FELT THE CAR SLOW IN THAT MOMENT, ONLY SPEED UP AND I BELIEVE THE CAR SLAMMED INTO THE POLE WHILE ACCELERATING AND WOULD HAVE CONTINUED TO ACCELERATE IF NOT FOR THE LARGE POLE. I DID NOT HAVE EITHER FOOT DEPRESSED ON EITHER PEDAL AT THE MOMENT OF COLLISION. THE AIR BAGS DID NOT DEPLOY, BUT THERE WAS VERY SEVERE DAMAGE TO THE FRONT END OF THE CAR THAT WILL BE AT LEAST $25K. I WAS NOT ON THE PHONE OR DISTRACTED IN ANY WAY. I WAS DRIVING CAREFULLY AND PAYING FULL ATTENTION. THIS IS NOT A CASE OF MISTAKEN PEDAL BECAUSE I WAS INTENDING TO ACCELERATE. AT FIRST TESLA TOLD US OVER THE PHONE THAT THEIR LOGS SHOW THAT THE DRIVER PRESSED THE PEDAL 100% AND THEN TAPPED THE BRAKE BEFORE IMPACT. THIS EXPLANATION SOUNDED PHYSICALLY IMPOSSIBLE BECAUSE THE DISTANCE COVERED WAS LESS THAN 3 CAR LENGTHS. A MONTH LATER TESLA SENT A LETTER STATING THE DRIVER PRESSED THE ACCELERATOR 100% UNTIL THE VEHICLE SENSED A CRASH. TESLA DID NOT RESPOND TO OUR QUERY ABOUT WHY THEIR LOG STORY HAD CHANGED. TESLA ALSO REFUSED TO PROVIDE DATA ABOUT ACCELERATOR/BRAKE PERCENTAGE AND CAR SPEED FOR THE CAR EARLIER IN THE DAY. IF A DRIVER IS PRESSING THE PEDAL 100% IT IS A VERY DELIBERATE ACTION. THIS IS A FAILURE OF THE ACCELERATOR AND THE AUTOMATIC BRAKING. THE CAR ACCELERATED ON ITS OWN AND CRASHED FULL FORCE INTO A LARGE CONCRETE POLE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS FURTHER PROOF THAT THERE IS A DESIGN AND/OR MATERIALS PROBLEM WITH TESLA'S SUSPENSIONS. THIS WAS POSTED TODAY ON THE OFFICIAL TESLA MOTORS FORUM. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE CONDENSED VERSION OF POST: YESTERDAY, I WAS PARKING MY MODEL X90D IN THE PARKING GARAGE AT WORK, I WAS MAKING A SHARP TURN AS I WAS BACKING INTO A PARKING SPOT (IN MANUAL MODE, NOT AUTOPARK), WHEN I HEARD A BANG AND MY STEERING BECAME STIFF. WHEN I TRIED MOVING THE CAR, IT FELT LIKE IT WOULDN'T WANT TO MOVE. WHEN I MOVED FORWARD, THE CAR FRONT PART FELT LIKE IT WAS LIFTED UP AN INCH OR SO. I STOPPED, GOT OUT, GOT ONTO MY KNEES AND CRAWLED UNDER THE FRONT SUSPENSION TO SEE WHAT WAS GOING ON. IT WAS OBVIOUS TO ME THAT THERE WAS A FRONT SUSPENSION FAILURE. THE WHEEL APPEARED TO CONTACT THE WHEEL WELL. I REFRAINED FROM MAKING ANY FURTHER MOVEMENT AS THE WHEEL WELL WAS ACTING AS A GIANT BRAKE ON THE TIRE. THIS MORNING, GOT A CALL FROM THE SERVICE CENTER, THEY CONFIRMED THAT THE DRIVER SIDE CONTROL ARM HAD CRACKED AND WAS BROKEN. . AS A PRECAUTION THEY ARE REPLACING THE CONTROL ARM ON THE PASSENGER SIDE TOO.. I AM SURPRISED THAT THE CONTROL ARM CRACKED AS THE FATIGUE CYCLES ON THE PART WOULD HAVE BEEN LOW. I THINK WHEN ONE IS MAKING AN EXTREME TURN, THE CONTROL ARM WILL BE MOST STRESSED AND IT APPEARS THE STRESS ANALYSIS DONE MAY NOT HAVE FULLY CAPTURED THE LOADS DURING THE EXTREME TURN. I WAS DRIVING AT LESS THAN 5 MPH WHILE REVERSE PARKING WHEN IT FAILED. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF THIS FAILURE OCCURRED AS I WAS ON AN EXPRESSWAY AT SPEED, TAKING A TURN/ON A CURVED EXIT RAMP, POSSIBLY MADE WORSE IF I WAS ON AUTOPILOT. PLEASE DO NOT GIVE TESLA ANY MORE BENEFIT OF THE DOUBT BUT INSTEAD TAKE IMMEDIATE ACTION TO PREVENT LOSS OF LIFE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    THIS IS THE WORST CASE IMAGINABLE OF IRRESPONSIBLE USE OF THE TESLA AUTOPILOT. HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=863138560487599&ID=336451809822946 THE MAN IS DRIVING THROUGH A DENSELY BUILT UP AREA WITH MANY PEDESTRIANS ABOUT. HE HAS 6 PASSENGERS IN THE CAR HE PASSES THROUGH SEVERAL RED LIGHTS. ALL NO HANDS NO FEET. AND HE TREATS IT ALL AS A HUGE JOKE. HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=863138560487599&ID=336451809822946 NO NEED FOR ME TO SAY MORE.

    Source: NHTSA WEB SITE