2016 TESLA MODEL X Complaints

View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    TESLA IS NOW ALLOWING WEB BROWSING BY THE DRIVER WHILE THE CAR IS IN MOTION.WATCH THIS VIDEO FROM TIME 27:00 HTTPS://WWW.YOUTUBE.COM/WATCH?V=AEU5OL2IR4M THIS IS CONTRARY TO WHAT TESLA HAVE PREVIOUSLY CLAIMED WHICH IS THAT BROWSING IS NEVER ALLOWED WHILE DRIVING. I DON'T THINK THAT I NEED TO SPELL OUT THE DANGERS CREATED BY THIS SITUATION. THERE ARE SO MANY TESLA SHOWING UP IN THE SAVAGE YARDS THAT HAVE BEEN IN MAJOR FRONT END COLLISIONS THAT THERE MUST BE A PROBLEM WITH DRIVER DISTRACTION OR BRAKE FAILURE. PLEASE INVESTIGATE.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - NO CITY, GA

    TESLA DEACTIVATED SAFETY FEATURES ON THE FALCON WING REAR DOORS. SAFETY FEATURES WERE ACTIVE WHEN VEHICLE WAS SOLD, NOW THEY HAVE BEEN DEACTIVATED DUE TO CHRONIC PROBLEMS WITH THE DOORS CLOSING RELIABLY. INSTEAD OF FIXING THE ROOT PROBLEM WITHT HE DOORS, TESLA CHOSE TO DEACTIVATE THE SAFETY FEATURE DESIGNED TO PREVENT THE DOORS FROM INJURING HANDS, FINGERS, OR ARMS THAT MAY DAMAGED BY THE MECHANICALLY CLOSING DOORS. TESLA DID NOT NOTIFY OWNERS OF THE CHANGE. TESLA SALES REPS DESCRIBED THE SAFETY FEATURES, BUT THE COMPANY HAS NOT NOTIFIED OWNERS THAT THOSE SAFETY FEATURES ADVERTISED BY THEIR SALES REPS NO LONGER WORK.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT HERE IS A VIDEO THAT WAS UPLOADED ON SEPT 04 2016: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VRZAZ3BUW7Y HERE IS WHAT APPEARS TO BE A TESLA EMPLOYEE DEMONSTRATING AUTOPILOT TO A POTENTIAL CUSTOMER AND ENCOURAGING HIM TO DRIVE HANDS FREE. THE AUTOPILOT IS STILL PERMITTING HANDS FREE DRIVING WITHOUT SOUNDING ANY ALARMS. THE PASSENGER/DEMONSTRATOR ASSURES HIM THAT TESLA MONITORS THE ROAD AND CONSTANTLY IMPROVES BY SELF LEARNING. I UNDERSTAND THAT AN INQUIRY INTO THE TESLA AUTOPILOT IS UNDERWAY. PLEASE WATCH THIS VIDEO TO SEE HOW OWNERS ARE STILL BEING GIVEN FALSE CONFIDENCE IN THE SYSTEM.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A TESLA MODEL X IN THE SALVAGE YARD. IT HAS BEEN IN A MAJOR CRASH THE FRONT LH SUSPENSION TOP LINK IS TORN AWAY WHICH COULD HAVE HAPPENED IN THE CRASH. HOWEVER, THE TIRE HAS HAD THE TREAD SEVERELY WORN AWAY OVER THE ENTIRE CIRCUMFERENCE. THIS COULD NOT HAVE HAPPENED AFTER THE IMPACT UNLESS FULL POWER WAS STILL APPLIED TO THE MOTOR POST IMPACT. IT IS FAR MORE PROBABLE THAT THE TIRE DAMAGE WAS CAUSED PRIOR TO THE CRASH BY A MECHANICAL FAULT IN THE SUSPENSION. SEVERAL OTHER MODEL X CARS HAVE BEEN REPORTED WITH BROKEN SUSPENSIONS. PLEASE INVESTIGATE THIS MATTER URGENTLY. PLEASE NOTE THAT THE DATE OF CRASH, DETAILS OF INJURY ARE ONLY ESTIMATES.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    UPDATE TO THE AUTOPILOT SITUATION. FORUM POSTS TODAY SHOW THAT THE SITUATION IS GETTING EVEN WORSE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/DANGEROUS-AUTOPILOT-NAGGING-EVERY-15-SECONDS-WHY SAMPLE: AESCULUS | AUGUST 25, 2016 MINE WORKS BY HOLDING WITH A FEW FINGERS AT THE BOTTOM. I THINK IT JUST WANTS TO MEASURE SOME AMOUNT OF RESISTANCE WHEN IT MOVES THE WHEEL. ROSSRALLEN | 25. AUGUST 2016 I AGREE WITH @AESCULUS - LIGHT FINGER PRESSURE BIASING THE WHEEL TO ONE SIDE IS ENOUGH, BUT YOU ALSO NEED TO BE READY TO ASSUME CONTROL. SO, A HAND RESTING AT 5, 6, OR 7 O'CLOCK SHOULD PROVIDE ADEQUATE PRESSURE TO BE SENSED BY THE AP. BTW - USE CAUTION WITH AP ON TWO-LANE ROADS: AP STAYS TOO CLOSE TO THE CENTERLINE FOR MY COMFORT, AND MANY APPROACHING DRIVERS DRIVE TOO CLOSE TO THE CENTERLINE. ALSO FROM ANOTHER FORUM HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DANGEROUS-AUTOPILOT-IS-NAGGING-EVERY-15-SECONDS-WHY.76141/ AESCULUS | 25. AUGUST 2016 MINE WORKS BY HOLDING WITH A FEW FINGERS AT THE BOTTOM. I THINK IT JUST WANTS TO MEASURE SOME AMOUNT OF RESISTANCE WHEN IT MOVES THE WHEEL. CGIGUY, TODAY AT 8:20 AM BRANDON332 SAID: ↑ IT'S DANGEROUS BECAUSE I HAVE TO LOOK DOWN AT THE SCREEN RATHER THAN ON THE ROAD, I ALMOST CRASHED ONCE! WOW. I'M SOMEHOW NOT SURPRISED BY HOW MANY PEOPLE ARE CRASHING THEIR CARS ON AP WITH STATEMENTS LIKE THIS. AT LEAST YOU WEREN'T PETTING YOUR DOG AND CLEANING THE INTERIOR OF THE CAR AROUND A CURVE WHILE ON AP. THESE COMMENTS ARE FROM ENTHUSIASTS WHO SHOULD BE EXPECTED TO KNOW BETTER. THE BEHAVIOR OF THE TYPICAL TESLA OWNER IN VARIOUS COUNTRIES AROUND THE WORLD IS LIKELY TO BE EVEN WORSE. TESLA OWNERS SEEM TO HAVE BLIND FAITH IN THE TESLA AND IN THE CREATOR ELON MUSK (BLESSED BE HIS NAME)

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - ORMOND BEACH, FL

    ON JULY 8TH 2016, AT 9:37 A.M., WHILE SLOWLY PULLING INTO A PARKING SPACE AT CREEKWOOD DOG PARK IN BRADENTON FLORIDA, MY TESLA MODEL X SUDDENLY ACCELERATED UNDER ITS OWN VOLITION, DROVE OVER A PARKING STOP, OVER A FIVE INCH CURB, AND THEN HIT AND KNOCKED OVER A CONCRETE LIGHT POLE. ALL THIS HAPPENED IN A DISTANCE OF LESS THAN TWENTY FEET. TESLA WAS NOTIFIED IMMEDIATELY AND THE CAR WAS TAKEN TO DIMMITT COLLISION CENTER IN CLEARWATER, FLORIDA. THE SERVICE MANAGER AT TESLA OF TAMPA, TOLD ME VERBALLY THE LOG FROM THE EDR SAYS THE CAR WAS TRAVELING AT 6 MPH, THEN THE ACCELERATOR WAS ADVANCED TO OVER 50% AND THEN TO 87%. THE CAR ACCELERATED TO 20 MPH AND ABRUPTLY STOPPED. I DENIED THIS SCENARIO AND ASKED FOR A SUPERVISOR. TESLA'S SOUTHEAST REGIONAL MANAGER MET US AT THE BODY SHOP. HE HANDED ME A LETTER THAT HAD DIFFERENT EDR RESULTS-VEHICLE SPEED WAS 7 MPH, PEDAL POSITION WENT FROM 3.2% TO 15.6% TO 100% AND CAR WENT TO 14 MPH. THE FIRST REPAIR ESTIMATE SHOWED ACTUAL MILEAGE AS 205 AND A SUBSEQUENT REPAIR ESTIMATE SHOWS THE ACTUAL MILEAGE AS 1425. THESE FIGURES ARE INACCURATE SINCE I HAD LOOKED AT THE ODOMETER SEVERAL DAYS BEFORE THE ACCIDENT AND THE MILEAGE WAS OVER 1800. I INFORMED TESLA THAT I AM POSITIVE BEYOND A SHADOW OF DOUBT THAT THE CAR'S ELECTRONIC THROTTLE COMPUTER WAS RESPONSIBLE FOR THE ACCIDENT WHICH THEY DENY. THIS APPEARS TO BE THE INDUSTRY STANDARD SINCE EXPERTS WILL TESTIFY THAT ALTHOUGH A CAR IS RESPONSIBLE FOR UNINTENDED ACCELERATION THERE WILL BE NO TRACEABLE EVIDENCE OF THAT RESPONSIBILITY AND THEREFORE THE MANUFACTURER HAS PLAUSIBLE DENIABILITY. TESLAS ARE UNDERGOING UNINTENDED ACCELERATION AT A RATE MORE FREQUENT THAN 1/5,000 VEHICLES MANUFACTURED. THIS IS WAY MORE FREQUENT THAN THE INDUSTRY STANDARD. GENERAL MOTORS HAS AN EXTREMELY GOOD RATE OF 1/123,000 VEHICLES.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - BEVERLEY HILS, CA

    HERE IS ANOTHER EXAMPLE OF THE DANGER POSED BY THE BETA RELEASE AUTOPILOT . FROM THE TMC FORUM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FL-I95-AUTO-PILOT-JAX-DRIVERS-HEADS-UP.75990/ DISCUSSION IN 'MODEL X' STARTED BY X FAN, TODAY AT 7:54 AM. I WAS IN LEFT LANE USING AP NEAR WHERE ROAD SPLITS TO I295 LOOP. I WAS FOLLOWING A VEHICLE IN FRONT OF ME TRAVELING AT SPEED LIMIT WITH CARS IN ADJACENT LANE TO RIGHT. ACTION: ALL OF A SUDDEN, THE CAR IN FRONT OF ME MAKES A BEELINE TO GET TO FAR RIGHT HAND LANE TO GET TO I295 SPLIT. INSTEAD OF STAYING IN LEFT LANE, MY X MAKES A DECISION TO SHARPLY FOLLOW THAT CAR RIGHT. UNLESS I HAD TAKEN OVER I BELIEVE WOULD HAVE HIT THE CAR ADJACENT TO ME IN THE NEXT LANE OVER. AFTER ADJUSTING AND REGAINING COMPOSURE, I QUICKLY LOOKED AT SCREEN AND SAW THAT ROAD STRIPING WAS DIMMED AND I WAS UNABLE TO RE-ENGAGE AP. IT APPEARS THAT THE WHITE CONCRETE ROADWAY COUPLED WITH INTENSE SUN FACING CAR WAS IMPACTING THE X'S ABILITY TO TRAVERSE THE ROAD PROPERLY." NOTE HAVING HANDS NEAR THE WHEEL OR LIGHTLY RESTING ON THE WHEEL (COUPLED WITH AUTOPILOT INDUCED INATTENTION) IS NOT GOOD ENOUGH TO PREVENT A CRASH PLEASE BRING THIS UNCONTROLLED EXPERIMENT TO AN END.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - OAK PARK, IL

    TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE WINDOW WAS DIFFICULT TO OPEN AND CLOSE. THE WINDOW TRIM BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRIM WAS REPLACED. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TESLA MODEL X
    - BEVERLEY HILLS, CA

    HERE IS A FRESHLY UPLOADED VIDEO OF AN OWNER USING AUTOPILOT HANDS FREE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=RO4DHFCUYEO AT 2:10 INTO THE VIDEO HE PASSES AN ONCOMING SCHOOL BUS ON AN UNDIVIDED ROAD WHILST WAVING HIS HANDS AROUND AND TALKING TO THE VIDEO RECORDER. THERE NEEDS TO BE A VERY LOUD AND CLEAR WARNING ISSUED TO DRIVERS THAT SUCH BEHAVIOR IS DANGEROUS AND ILLEGAL. BETTER YET, THE AUTOPILOT EXPERIMENT SHOULD BE HALTED IMMEDIATELY. PLEASE ACT BEFORE MORE LIVES ARE LOST.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL X
    - DANBURY, CT

    TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO A WOOD FENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE