2016 TESLA MODEL X Complaints

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO A WOOD FENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49.

HERE IS A DISCUSSION ABOUT THE DOUBLE VISION ISSUE ON THE MODEL X HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-GHOSTING-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-23 OWNERS ARE REPORTING THAT THE CAR IS UNSAFE TO DRIVE AT NIGHT. "VERYSAD, YESTERDAY AT 12:32 PM NEW I'M HAVING THE SAME ISSUE WITH MY MODELX WINDSHIELD. HAS ANYONE GOT THIS ISSUE RESOLVED? I JUST GOT MINE LAST WEEK. I ABSOLUTELY LOVE THE CAR BUT THIS COULD REALLY BE A DEAL BREAKER IF IT ISN'T FIXED SOON. SERIOUSLY NOT SAFE TO DRIVE AT NIGHT AND LIKE OTHERS SAY ON OVERCAST DAYS AND IN THE EVENING" "VERYSAD, YESTERDAY AT 12:41 PM NEW IS THERE NOT A SAFETY INSPECTION COMPLETED BEFORE EACH AND EVERY CAR IS RELEASED TO THE BUYER? THIS GHOSTING IS VERY EASY TO SEE!!!! I'M JUST VERY DISAPPOINTED WITH SUCH A MAJOR DEFECT IN MY VEHICLE! I WOULD HAVE WAITED ANOTHER 6MTHS FOR MY MODEL X TO HAVE A SAFE CAR TO DRIVE AT NIGHT. I'M ACTUALLY VERY EMBARRASSED ABOUT THIS ISSUE AND HAVE NOT TOLD ANY OF OUR FRIENDS OR FAMILY. PLEASE, PLEASE TESLA, FIX THIS PROBLEM QUICKLY." "ONESIXEIGHT, 7 MINUTES AGO NEW I DON'T THINK RECENT BUILDS ARE ANY BETTER. TESLA HAS SAID THERE IS NO CURRENT FIX OR SOLUTION FOR THE MATTER. MY SC HAS OFFERED TO TRY ANOTHER WINDSHIELD, BUT SAID IN ALL HONESTLY, THEY DIDN'T THINK IT WOULD SOLVE THE ISSUE. IT SEEMS LIKE SOME WINDSHIELDS ARE BETTER THAN OTHERS, SO ITS ALL DEPENDENT ON YOUR LUCK. I BELIEVE TESLA MADE AN EXECUTIVE DECISION TO JUST RELEASE CARS KNOWING THAT THIS PROBLEM EXISTED INSTEAD OF ATTEMPTING TO FIND A SOLUTION. LIKE OTHERS HAVE SAID, IT TAKES A SECOND TO LOOK AND YOU CAN EASILY SEE WHEN DRIVING. I LOVE THE COMPANY AND NOW MY 3RD TESLA, BUT THIS IS UNACCEPTABLE. THE WORST SITUATION IS WHEN YOU HAVE 4-5 LANES OF ON-COMING TRAFFIC, IT LOOKS LIKE EVERYONE IS SHINING THEIR HIGH BEAMS AT YOU" PLEASE TAKE ACTION BEFORE INNOCENT LIVES ARE LOST.

AUTOPILOT SAFETY HAZARD CREATING A CRASH WITH ME AND MY SON. ON JULY 25TH, 2016 AT 4:30AM I WAS INVOLVED IN A ACCIDENT WITH MY TESLA MODEL X 2016 WITHIN 3 WEEKS OF OWNERSHIP. THE ROAD WAS WIDE OPEN WITH ONLY A FEW CARS AND GREAT CONDITION FOR AUTOPILOT, WE ENTERED IN A CONSTRUCTION ZONE WITHOUT ANY CONSTRUCTION OCCURRING AT THE TIME. PER THE PICTURE ATTACHED YOU WILL SEE THAT THERE IS 2 YELLOW LANES, BUT THE TESLA DETECTED ON AUTOPILOT ONLY THE FARTHEST CLOSEST TO THE GUARDRAIL MAKING THE CAR DRIVING STRAIGHT TO THE HAVE DUTY CONSTRUCTION CONES. THE ROAD WAS IN GOOD CONDITION AND ACCEPTABLE TO ACTIVATE AUTOPILOT. AIRBAGS WAS NOT DEPLOYED.

ON APRIL 30, MY HUSBAND WAS DRIVING MY NEW MODEL X ON THE FREEWAY. IT WAS A SUNNY DAY. HE DISENGAGED AUTOPILOT TO CHANGE FREEWAYS. AFTER HE CHANGED FREEWAYS, HE RE-ENGAGED AUTOPILOT. THE CAR FOLLOWED THE CURVE ON THE NEW FREEWAY, TURNING TO THE RIGHT, BUT WHEN THE FREEWAY STRAIGHTENED OUT, THE CAR KEPT TURNING AND HIT A GUARDRAIL ON THE RIGHT SIDE. NO WARNING, NO BRAKING, NO STOPPING. TESLA TELLS US THAT THE AUTOPILOT WAS NOT RE-ENGAGED AND WAS JUST IN CRUISE CONTROL (I DON'T KNOW HOW THE CAR WOULD BE FOLLOWING THE CURVE IN THE ROAD THEN). ALSO, THAT IT'S ALGORITHM CORRECTLY INSTRUCTED THE CAR TO HIT THE GUARDRAIL AT FULL SPEED RATHER THAN TO STOP OR BEEP A WARNING. AT BEST, TESLA SUFFERS FROM A DESIGN FLAW (HOW COULD MY HUSBAND INCORRECTLY THINK HE WAS IN AUTOPILOT MODE; HOW COULD THE ALGORITHM MAKE US CRASH WHEN THE FREEWAY WAS PRETTY EMPTY). AT WORST, TESLA IS COVERING UP THEIR MISTAKES.

HERE IS A MODEL X IN THE JUNKYARD. HTTP://WWW.COPART.COM/US/EN/LOT/27679726?SEARCHID=1165323215 THE SUSPENSION SEEMS TO HAVE COLLAPSED. THE FRONT RH WHEEL IS JAMMED BACK INTO THE FIREWALL AND THE TREAD IS WORN WHICH IS CONSISTENT WITH THE TIRE BEING DAMAGED BY BROKEN SUSPENSION PARTS WHILE THE CAR WAS STILL ROLLING FORWARD. HERE IS ANOTHER MODEL X IN A DIFFERENT JUNKYARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22497170&ROWID=31&PAGESOURCE=VEHICLERESULTS SAME THING. SUSPENSION COLLAPSED, WHEEL JAMMED BACK INTO THE FIREWALL, TIRE GOUGED WHILE STILL IN MOTION. I BELIEVE THAT THE ALLOY SUSPENSION PARTS ARE TOO WEAK FOR SUCH A HEAVY HIGH POWERED VEHICLE AND THAT THERE ARE SO MANY SIMILAR FAILURES IT CAN NOT BE JUST THAT THE DAMAGE IS CAUSED BY THE COLLISION.

I AM NOT OWNER BUT AM FILING ON BEHALF OF CHINESE OWNER WHO HAD ACCIDENT IN MONTANA AT 2AM 7/09/2016. DRIVER NOT SURE WHAT CAUSED CAR TO VEER TO THE RIGHT OFF THE ROAD BUT FRONT RIGHT WHEEL IS OFF. SPEED WAS 56 TO 60 MPH MONTANA STATE POLICE RESPONDED. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-FRIEND-MODEL-X-CRASH-BAD-ON-AP-YESTERDAY.73308/ I'M SHARING THIS INFORMATION BECAUSE THE RESPONSE FROM FELLOW TESLA OWNERS CAN BE BORDERLINE HOSTILE WHEN UNEXPLAINED INCIDENTS OCCUR AND MAY SUPPRESS REPORTING AS YOU CAN SEE BY VIEWING THE ABOVE THREAD.

ATTEMPTED TO MERGE ONTO A FREEWAY FROM A STOP SIGNED PARALLEL ENTRANCE. AFTER A VEHICLE IN THE FREEWAY LANE HAD JUST PASSED AND THERE WAS ADEQUATE SPACE BEFORE THE NEXT VEHICLE, I ATTEMPTED TO ACCELERATE RAPIDLY FROM THE FULL STOP. THE VEHICLE ACCELERATED FOR ONLY A VERY BRIEF PERIOD, ENOUGH TO GET IT INTO THE LANE AT MAYBE 10MPH BEFORE THE ACCELERATION CUT OUT COMPLETELY AND A VEHICLE COLLISION WARNING AND AUDIBLE ALERT APPEARED ON THE SCREEN IN FRONT OF THE DRIVER. THERE WAS NOT ACTUAL COLLISION THREAT PRESENT AND I TRIED PRESSING THE ACCELERATOR PEDAL REPEATEDLY TO AVOID BEING HIT IN THE REAR BY THE NEXT VEHICLE COMING FROM BEHIND AT FULL FREEWAY SPEED. THE VEHICLE BEHIND ME CHANGED LANES AND WENT AROUND ME TO AVOID AN ACCIDENT. AFTER A FEW SECONDS THE WARNING WENT AWAY AND I WAS ABLE TO ACCELERATE NORMALLY TO FREEWAY SPEED. THIS SAFETY FEATURE SEEMS EXTREMELY DANGEROUS FOR SEVERAL REASONS: * IT INCORRECTLY SENSES THAT A COLLISION WILL OCCUR WITH ACCELERATION IN SOME INSTANCES * IT DISABLES USER CONTROL OF THE VEHICLE (ACCELERATION) * IT DISABLES THAT CONTROL FOR AN EXTENDED PERIOD OF TIME EVEN AFTER THE FALSE THREAT IS NO LONGER DETECTED * IT ALLOWS SOME MOVEMENT BEFORE DISABLEMENT CREATING A SITUATION WHERE THE VEHICLE IS PUT IN HARM'S WAY WITHOUT ANY ABILITY TO SAFELY ACCELERATE AWAY FROM AN IMPENDING ACCIDENT. HAD THE VEHICLE NOT MOVED AT ALL, THERE WOULD HAVE BEEN INCONVENIENCE BUT NO RISK * THERE IS NO ABILITY IN THE CURRENT SOFTWARE TO DISABLE WHAT I BELIEVE TO BE UNSAFE FUNCTIONALITY INTENDED FOR SAFETY * THERE IS NO DOCUMENTATION TO INDICATE THAT THE CAR HAS THIS UNUSUAL FUNCTIONALITY I HAVE DISCUSSED THE ABOVE ISSUES WITH TESLA MOTORS SUPPORT AND THEY HAVE REVIEWED THE DATA LOGS FOR THE VEHICLE AND BELIEVE IT IS FUNCTIONING NORMALLY AND THAT THIS BEHAVIOR IS AS INTENDED BY DESIGN. MY INITIAL VEHICLE POSITION IS IN YELLOW IN THE IMAGE.

HERE ARE TWO MODEL X CARS AT A REPAIR SHOP. SEE ATTACHED PHOTOGRAPH. THEY BOTH HAVE FRONT SUSPENSION DAMAGE. THE BLACK CAR IN THE FOREGROUND HAS THE FRONT WHEEL SLICED IN HALF. THIS CAN ONLY BE THE RESULT OF A BROKEN SUSPENSION COMPONENT. ELON MUSK HAS TWEETED THAT THE NHTSA HAS CLEARED TESLA OF ANY PROBLEMS HE HAS ALSO BRANDED MY COMPLAINTS AS FRAUDULENT. THIS IS ABOUT AS SERIOUS AS IT CAN GET. PLEASE INVESTIGATE THIS.

OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.

THE RIGHT REAR DOOR (KNOWN AS "FALCON WING DOORS") CAME OUT OF ALIGNMENT AND BEGAN TO IMPACT THE BODY OF THE CAR. NOT ONLY DID THIS POSE A RISK FOR BREAKING THE GLASS ON THE DOOR WHILE IT DRAGS AGAINST THE BODY OF THE VEHICLE, BUT THERE APPEARS TO BE NO "PINCH DETECTION" IN THIS SCENARIO AS THE DOOR CONTINUED TO CLOSE WHILE GRINDING THE GLASS AGAINST THE DOOR JAMB. IF A HAND OR OTHER BODY PART WHERE TO GET CAUGHT, THIS MECHANISM WOULD CLEARLY SEVER IT UNDER THE FORCE OF THE MOTORS DRIVING THE HEAVY DOOR. IT IS A MUCH HIGHER RISK DESIGN THAN A REGULAR DOOR DUE TO THE HIGH FORCES INVOLVED GIVEN THE LACK OF A PROPER PINCH DETECTION MECHANISM.