2017 TESLA MODEL X Complaints

Still have not received updates for recalls 23V-838; TC2023-657 or 24V-051 from Tesla

This part was recalled on older tesla model x. This seems to be an issue on my 2017 model as well and should be part of an extended model year recall. The Lower Steering Column I-Shaft is corroded resulting in extremely difficult to steer which could result in a severe accident and fatalities. This was recognized in a previous recall of older model years and this recall should be extended to newer model years. SB-20-32-004 Page 1 of 3 _ Tesla, Inc. Service Bulletin Inspect Lower Steering Column I-Shaft Operation SB-20-32-004 June 17, 2020 Classification Section/Group Mobile Service Repair Bulletin 32 - Steering Model S RWD only Model Year Model Country/Region Version 2015 - 2020 Model S, Model X North America, Europe, Middle East, Africa All The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding the operation of Tesla vehicles. These instructions should only be performed by trained professionals. Condition Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint. Model X Steering Assist Motor Bolt Recall Tesla has decided to proactively retrofit a power steering component in some Model X vehicles. This voluntary recall applies to most Model X vehicles built before mid-October 2016.

This is regarding two Tesla recalls: - NHTSA Recall Number: 23V-838; TC2023-657 - NHTSA Recall Number: 24V-051 As noted in both recalls, they are to be delivered via software updates. My car is currently running version 2022.8.10.16 7477b4ff8e78 which is clearly lower than the version required for both recalls. I have taken my car to service as my software version is not updating. Tesla has refused to comply with the recall and update the software version on my car. It should be noted, although irrelevant for the recalls, that my car is still under manufacturer's extended warranty, which we purchased along with the car when buying it new from Tesla.

I received a notice from Tesla for recall No. 23V-838 for my 2017 Tesla Model X - P100D. The notice states that I should check if my software version is "2023.44.30" or a later release. Unfortunately, the 2017 Model X is on a different update schedule, as it has different computer and sensor systems than newer Model X's. My software version is from 2022. Accordingly, the recall was not remedied by Tesla for my vehicle and all other older Teslas with the prior sensor suite. I checked for any software updates but none was available. At the very least, the notice is deficient, as if they pushed a separate update for older model Teslas, it was not communicated therein. Thanks!

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue where it was stated that due to the year of the vehicle, it was considered an older model and parts were not yet ready for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Front Suspension Lower Fore Links, yes it is available for inspection. The incident occur while driving the vehicle; which is ground for significant safety risk. The vehicle is in the process of getting towed. Vehicle has not yet been inspected. No warning signs, the vehicle just came out of Tesla Service Center.

Took vehicle in for manufacturer 8Gb eMMC recall. Replacement of eMMC caused delamination of instrument cluster display. Dealership claims this is a “known problem” and refuse to repair since car is out of warranty. The lack of instrument cluster is clearly dangerous. This appears to be a common problem following replacement of the eMMC on Tesla Model S and Model X: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Tesla Model X. The contact stated that when he purchased the vehicle, the Infotainment screen was delaminating, potentially causing issues with the display and communication of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer and the contacted was informed there was no recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Car has been sent to the shop twice for the axles / half shafts and also two times for the front drive unit

The suspension system on the vehicle failed. The Tesla Roadside Service said I was able to drive it until I could get it fixed. However, that was incorrect information and I, or someone else could have been injured. The vehicle was repaired at the Telsa Service Center in Norwell MA. The warning that came on was something to the effect of auto suspension has been disabled. That was do to the failure.