2021 TESLA MODEL Y Complaints

The same week I purchased my Tesla Model Y, the screen would freeze and the touchscreen would cease to accept input. I took it into the service center twice in the same week and the cause turned out to be a pinched cable harness which was repaired under warranty. However, I would like to submit my feedback that I was unable to operate basic functions of the vehicle including windshield wiper control, mirror adjustments. However, the car remained driveable by shifting the drive stalk. I have also observed the screen would sometimes freeze which needs a reboot. If I’m driving in a heavy rain and this happened , my family’s safety could be compromised by not accessing basic functions required for safe operation of the vehicle. Tesla promptly repaired the issue but if it would happen again, I would not be able to use basic car screen functions where a lot of safety controls reside.

MY CAR WIRES GOT OVERHEATED BECAUSE OF FAILING COOLING SYSTEM , TESLA REFUSED TO PULL LOGS ON MY CAR, TALK TO TESLA REPS NAMED FITZGERALD WHO SAID I HAVE FAILING COOLING SYSTEM ... BUT THEY REFUSED TO FIX NEW CAR UNDER WARRANTY FORCING ME TO PAY EXTRA FOR DAMAGES... TESLA MANAGER MITCH AT AGORA CENTER FAILED TO PROVIDE ME WITH VIDEO PICS OF RODENT EATING WIRES, EVEN THOUGH I HAVE CAMERAS AROUND MY CAR 24/7 SHOWING NO RODENT EVER APPROACHED MY CAR, BUT TESLA MANAGER REFUSED TO FIX MY CAR ASAP USING WARRANTY FORCING ME TO DRIVE UNSAFE CAR TO ANOTHER TESLA SERVICE ON MONDAY IN VAN NUYS... AND PAY FOR DAMAGES OUT MY OWN POCKET...

I TALK TO SPECIALIST THEY SAID I HAVE COOLING SYSTEM FAILURE, AND GUY FROM TESLA FITZGERALD WHO REMOTELY CONNECTED TO MY CAR BEFORE MY APPOINTMENT WITH YOU , ALSO SAID I HAD COOLING SYSTEM FAILURE NOT RODENT PROBLEM... TESLA RODENT DAMAGE EXCUSE IS SCAM AND FRAUD NOT TO USE MY WARRANTY BUT PROFIT BY MAKING ME TO PAY DIRECTLY FOR DAMAGES THAT IT?S NOT MY FAULT AND THAT?S ILLEGAL AND UNFAIR

I WAS TRYING TO PARK THE TESLA MODEL Y AFTER FINISHING A 15-20 MINUTE TEST DRIVE ON FREEWAYS AND STREETS. I PARKED IN A PARKING LOT AT THE DEALERSHIP IN BETWEEN TWO OTHER CARS. IN ORDER TO PARK THE CAR, I WAS BRAKING TO BRING IT TO A COMPLETE STOP. AFTER THE CAR WAS POSITIONED INTO THE PARKING LOT AND JUST BEFORE STOPPING, IT ACCELERATED ALL OF A SUDDEN, SWERVED LEFT AND HIT A PLANTER IN FRONT AND ANOTHER PLANTER ON THE LEFT BEFORE COMING TO A STOP. I GOT OUT OF THE CAR AND MY FAMILY TOO AND REPORTED TO THE DEALERSHIP. I DID NOT LEAVE UNTIL TESLA FIRE AND TESLA SECURITY FOLKS CAME IN AND TOOK STOCK OF THE SITUATION. THEY FOUND THE LEFT FRONT WHEEL LOCKED IN POSITION AND HAD TO MANUALLY UNLOCK IT USING TOOLS. 3 OTHER FAMILY MEMBERS WERE IN THE CAR (INCLUDING KIDS). TESLA HAS NOT OFFERED ANY EXPLANATION FOR THE LAST 6 DAYS AS TO WHY THIS HAPPENED.

HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD/ HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39928775?TENANT=US&ROWNUMBER=10 IT HAS DONE JUST 5000 MILES AND THE FRONT WHEEL HAS GONE WHOMPY THEN FALLEN OFF. TESLA IS STILL USING DEADLY DEFECTIVE SUSPENSION GIBLETS. ALL THE BALL JOINTS HAVE POPPED APART. IF YOU CONTINUE TO IGNORE THIS YOU WILL SOON HAVE EVEN MORE BLOOD ON YOUR HANDS. PLEASE GET THESE WEAPONS OF MASS DESTRUCTION OFF THE ROADS. THANK YOU. KEEF

ADAPTIVE CRUISE CONTROL DID NOT DETECT A STATIONARY OBJECT ON THE HIGHWAY WHILE ON "AUTOPILOT" THE CAR WAS TRAVELING STRAIGHT WITHIN THE LANES OF THE HIGHWAY WITH NO OTHER OBSTRUCTIONS OR OBSTACLES AND CRASHED RIGHT INTO THE OBJECT RESULTING IN DAMAGE TO THE FRONT BUMPER. VIDEOS AND IMAGES AVAILABLE

TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT'S WIFE WAS PARKING THE VEHICLE, WHEN IT INADVERTENTLY PLUNGED FORWARD AND REAR-ENDED A VEHICLE CAUSING THAT VEHICLE TO HIT ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT FOR THE INSURANCE COMPANY TO EXAMINE THE DAMAGES. THE MANUFACTURER TESLA CONTACTED THE CONTACT RIGHT AFTER THE COLLISION AND INFORMED THE CONTACT THAT IT APPEARED THE VEHICLE WAS INVOLVED IN A COLLISION AND THEY WOULD HAVE THEIR ENGINEERS LOOK AT THE DATABASE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 300.

I WOULD LIKE NHTSA TO FORCE AUTOMAKERS TO STOP USING NAMES FOR THEIR DRIVER ASSISTANCE FEATURES THAT OVERSTATE THE CAPABILITIES OF THOSE FEATURES. A DRIVER ASSISTANCE FEATURE SHOULD BE ALLOWED TO BE SOLD AS AUTOPILOT IF IT CANNOT PILOT THE VEHICLE AUTOMATICALLY. A DRIVER ASSISTANCE FEATURE SHOULD NOT BE ALLOWED TO BE SOLD AS "FULL SELF-DRIVING" IF IT CANNOT DRIVE ITSELF FULLY. IT IS DECEPTIVE, DANGEROUS, AND WRONG. "DRIVER ASSISTANCE STANDARD" AND "DRIVER ASSISTANCE PLUS" ARE FAIR, SAFE, AND APPROPRIATE TERMS THAT DO NOT IMMEDIATELY TEMPT ABUSE. PLEASE IMMEDIATELY ACT IN THE INTEREST OF CONSUMER AND PUBLIC SAFETY TO STOP THESE MISLEADING AND UNSAFE PRACTICE BY AUTOMAKERS. I SUBMIT THIS ON BEHALF OF THE 4/16/2021 HARRIS COUNTY, TX CRASH VICTIMS, THOSE WHO HAVE COME BEFORE, AND THOSE WHO WILL CONTINUE TO DIE BELIEVING THEY ARE IN A SELF-DRIVING CAR.

I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATION. I WAS ABLE TO PUT MY HAZARD LIGHTS ON. AN HOUR LATER, THE CAR WAS TOWED. ACCORDING TO TESLA, IT REQUIRED A NEW REAR MOTOR AND NEW 12 VOLT BATTERY. AS A RESULT OF THE REAR MOTOR SHUTTING DOWN, AFTER 12 DAYS OF USE, THE CAR FORCE STOPPED ITSELF WITHOUT ANY OPTION TO PLACE INTO NEUTRAL LEAVING A DRIVER STRANDED AND ESSENTIALLY A "SITTING DUCK" IN THE MOST DANGEROUS SITUATIONS A DRIVER CAN BE PUT IN. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED - AT LEAST PROVIDE THE DRIVER LONGER THAN 5 SECONDS TO REACT &/OR PROVIDE OPTION TO PLACE VEHICLE INTO NEUTRAL TO MOVE TO SAFETY.

PARKING MY CAR WHEN I PRESSED THE BRAKE AND READY TO ENGAGE PARK , CAR ACCELERATED IN HIGH SPEED AND DROVE TO ISLAND AND TRYING TO CONTROL THE WHEEL WHILE MY FOOT STILL ON BREAK TO AVOID HITTING OTHER CARS ON THE PARKING LOT , HIT SOME CURBS WHICH CAUSE THE TIRE ON THE FRONT PASSENGER SIDE CAME OFF COMPLETELY WITH AXLE ATTACHED . THIS CAUSE THE CAR TO STOP AND DEPLOYED AIR BAG AND CAUGHT ON FIRE , THAT'S WHEN I IMMEDIATELY GOT OUT THE CAR. THE CAR MILEAGE IS 524 WHEN IT HAPPENED. MINOR BURN ON MY LEFT ARM FROM THE FIRE AND SORE SHOULDER LESS THAN 24 HOURS.