2021 TESLA MODEL Y Complaints

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321, 11406325, AND 11406632. ACCORDING TO TESLA DOCUMENTATION, LOSS OF PHONE KEY COMMUNICATION SHOULD GIVE 2 TO 3 MINUTES DRIVABILITY TO GET TO A SAFE STOP. THERE WAS NO STATEMENT THAT I FOUND IN THAT DOCUMENTATION TO DESCRIBE HOW THE DRIVER IS NOTIFIED OF THE FAILURE. REGARDING THE STATEMENT BY TESLA PERSONNEL THAT I TRIED TO SHIFT INTO PARK WHILE MOVING, THE CAR DOES, INDEED, PREVENT THAT FROM HAPPENING, AND GIVES THE DRIVER A LOUD AUDIBLE WARNING. THE DATE OF OCCURRENCE LISTED WITH THIS SUBMISSION IS APPROXIMATE.

HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39612087?TENANT=US&ROWNUMBER=3 IT HAS BEEN IN A ROLLOVER AND IT LOOKS AS THOUGH THE OCCUPANTS WERE INJURED. THE FRONT SUSPENSION HAS SNAPPED OFF AND IT IS MOST PROBABLE THAT THIS WAS THE CAUSE OF THE ROLLOVER RATHER THAN DAMAGE CAUSED BY THE CRASH. MOST ALARMINGLY THE BASE OF THE STEERING KNUCKLE HAS CRACKED APART LEAVING HALF OF THE MOUNTING POINT STILL ATTACHED TO THE LOWER BALL JOINT. AN EXPANDED IMAGE OF THIS COMPONENT IS PROVIDED WITH THIS SUBMISSION. IT IS OBVIOUS THAT TESLA IS USING LOW QUALITY AND UNSAFE COMPONENTS ON THE CRITICAL SUSPENSION AND STEERING ASSEMBLIES. THE JUNKYARDS ARE FILLING UP WITH LATE MODEL TESLAS THAT STILL HAVE ABSURDLY WEAK SUSPENSION GIBLETS. PLEASE ASK THEM NICELY TO FIX THIS OR BETTER YET BAN THE WRETCHED THINGS FROM LEAVING THE TENT FACTORY. THANK YOU FOR YOUR ATTENTION. KEEF

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAINTS NUMBERS 11406321 AND 11406325. SINCE THAT TIME WE HAVE HAD INCREASINGLY FREQUENT PROBLEMS WITH THE PHONE KEYS ON MULTIPLE PHONES. MY SUSPICION IS THAT THE PROBLEM I INITIALLY REPORTED IN CASE NUMBER 11406321 WAS CAUSED BY LOSS OF COMMUNICATION OF THAT PHONE. I HAVE NEVER BEEN ABLE TO RE-ESTABLISH THAT PHONE AS A PHONE KEY, AND WE ARE NOW EXPERIENCING PROBLEMS WITH MULTIPLE PHONES. I MOST STRONGLY BELIEVE THAT THERE IS A HUGE SAFETY ISSUE WITH THE PHONE KEYS. FAILURE OF THAT BLUETOOTH CONNECTION WOULD RESULT IN THE IMMEDIATE STOPPING OF THE VEHICLE.

1.SCREEN FROZE. WHEN REBOOTED WHILE DRIVING BY PRESSING BOTH SCROLL BUTTONS, THE SCREEN WENT BLACK AND COULD NOT ACCESS ANY INFORMATION OR FUNCTIONS ON THE SCREEN. PUT THE CAR INTO PARK TO FIX THE ISSUE BUT THEN COULD NOT CHANGE TO DRIVE FOR A MINUTE BECAUSE THE GEAR CHANGE LEVER WOULDN'T RESPOND. 2. THE CAR DOES NOT STAY IN ITS LANE WHEN USING AUTOPILOT DURING THE DAYTIME ON A WELL MARKED FREEWAY WITH CLEAR LANE MARKINGS. THE CAR KEPT ON CROSSING LANE MARKERS.

THESE ARE ADDITIONAL COMMENTS REGARDING COMPLAIN NUMBER 11406321. WE DID HAVE TO SHIFT INTO PARK IN ORDER TO USE THE KEY CARD. THAT IS NORMAL AND EXPECTED.

ON MULTIPLE OCCASIONS WE HAVE LOST COMMUNICATIONS WITH THE VEHICLE THROUGH THE TESLA PHONE APP. THE PROBLEM EXISTS FOR THREE DIFFERENT PHONES OF TWO DIFFERENT MODELS. WE HAVE USUALLY BEEN ABLE TO RE-ESTABLISH COMMUNICATIONS THROUGH THE TESLA PROCEDURES, BUT NOT ALWAYS. ON ALL BUT ONE OF THOSE OCCASIONS THE VEHICLE WAS STATIONARY AND WE WERE ABLE TO USE A KEY CARD TO CONTINUE. BUT ON ONE OCCASION, WHILE MAKING A U-TURN ON A SIDE STREET, THE CAR JUST STOPPED MOVING, PARTIALLY BLOCKING THE STREET. WE HAD LOST COMMUNICATIONS WITH THE PHONE APP. AFTER RECOVERING WITH A KEY CARD WE WENT STRAIGHT TO THE DEALER. EXAMINING THE SOFTWARE, THEY CLAIMED THAT I HAD HIT THE 'PARK' BUTTON WHILE MOVING. FIRST, I WOULD HAVE HAD NO REASON TO DO SO. SECOND, I KNOW OF NO VEHICLE THAT WOULD NOT BLOCK ANY ATTEMPT TO ENTER PARK WHILE MOVING. THIRD, IT KILLED ALL COMMUNICATION WITH THE VEHICLE, WHILE MOVING, LEAVING IT STRANDED IN THE MIDDLE OF THE STREET.

HEARD A LOUD POP WHEN TURNING WHEEL TO PUT IN REVERSE AND PARK. NOW ONE WHEEL POINTS STRAIGHT, ONE IS TURNED.

TODAY, MAR. 22, 2021, IN MY BRAND NEW 2021 TESLA MODEL Y, WHICH I HAVE NOW OWNED FOR ONE MONTH, I WAS SITTING AT A RED LIGHT AT A FAIRLY LARGE INTERSECTION ON THE OUTSKIRTS OF ANNAPOLIS, MD. I HAD MY FOOT RESTING ON THE FLOOR AS THE CAR WAS STOPPED AND IN HOLD MODE. SUDDENLY, WITH THE LIGHT STILL RED AND ON ITS OWN, MY CAR ACCELERATED THROUGH THE RED LIGHT INTO THE INTERSECTION AT TOP SPEED. (I WAS THE FIRST CAR IN LINE AT THE RED LIGHT.) I SLAMMED MY FOOT ON THE BRAKE BUT NOTHING HAPPENED, IT KEPT GOING RIGHT THROUGH. A VAN CROSSING THROUGH THE INTERSECTION IN THE OTHER DIRECTION PROCEEDING THROUGH HIS GREEN LIGHT WAS NARROWLY, WITHIN AN INCH, MISSED BY MY CAR, WHICH KEPT GOING ALL THE WAY THROUGH UNTIL IT FINALLY STOPPED AT THE OTHER SIDE. CONDITIONS WERE DRY AND THE WEATHER WAS NICE. IT WAS APPROXIMATELY 1:00 IN THE AFTERNOON EST. I CONTINUED TO DRIVE UNTIL I CAME TO A SAFE PLACE TO PULL OVER, AND THEN CALLED TESLA SERVICE AND ROADSIDE ASSISTANCE, AND FOUND THEIR ATTITUDE TO BE VERY DEFENSIVE. I WAS TERRIFIED TO DRIVE IT SO I HAD THEM COME AND TOW IT TO THE SERVICE CENTER WHERE THEY SAY THEY WILL LOOK AT THE LOG. ABOUT A DAY OR TWO AGO, A SOFTWARE UPDATE WAS PUSHED TO MY CAR; THAT WAS THE SECOND SW UPDATE SINCE I BOUGHT THE CAR ONE MONTH AGO. THIS WAS ABSOLUTELY THE MOST TERRIFYING THING THAT HAS EVER HAPPENED IN MY 42 YEARS OF DRIVING. I COULD HAVE BEEN KILLED OR MY CAR COULD HAVE KILLED SOMEONE. THANK GOD NO PEDESTRIANS WERE CROSSING IN FRONT OF ME AT THE TIME, AND THAT I SOMEHOW MISSED THAT PASSING VAN. I I FELT THE NEED TO REPORT THIS INCIDENT TO THE AUTHORITIES -- I TOLD TESLA I WANT THEM TO TAKE BACK THE CAR AND GIVE ME A NEW ONE IN EXCHANGE. IT IS ONLY ONE MONTH OLD AND HAS JUST 801 MILES OF DRIVING ON IT THUS FAR. I WAS NOT USING AUTO PILOT, TO MY KNOWLEDGE, NOR WAS I USING CRUISE CONTROL. I DO NOT HAVE THE SELF-DRIVING PACKAGE.

HERE IS A MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39423095?TENANT=US&ROWNUMBER=11 THE FRONT WHEEL FELL OFF. ALL THE STUPID FLIMSY LITTLE BALL JOINTS HAVE SNAPPED OFF. THE WHEEL IS STASHED IN THE FRUNK. THE DAMAGE TO THE WHEEL WELL IS A STRONG INDICATION THAT THE WHEEL WAS NOT TORN OFF IN A CRASH BUT THAT IT WENT WHOMPY AND THRASHED THE BEGEEZUS OUT OF THE FRONT OF THE CAR. THIS A 2021 CAR AND THIS IS THE BEST THEY CAN DO? THIS THING IS A KILLER ON THE ROAD. PLEASE GET THESE DEADLY JUNKSTERS OFF THE ROADS. THANK YOU. KEEF

MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS I CAN'T SEE WARNINGS OR EVEN THE SPEED I AM TRAVELING! I HAVE TO WAIT ANOTHER WEEK, THEN DRIVE ABOUT AN HOUR TO GET TO THE REPAIR LOCATION. THEN WHO KNOWS WHAT WILL HAPPEN OR HOW LONG IT WILL TAKE. SEEMS YOU SHOULD BE LOOKING INTO ALL TESLA TOUCHSCREENS, NOT JUST THE X AND S. JUST "GOOGLE" THIS ISSUE AND YOU'LL FIND PLENTY OF COMPLAINTS. THIS IS CLEARLY NOT JUST ME.