2022 TESLA MODEL Y Complaints

Vehicle 2022 Tesla Model Y AWD with Long Range Battery (Steel Grey) VIN: [XXX] License Plate: [XXX] State: CA Production Date: 03/2022 Incident Date/Time: September 20, 2025 ~7:30 AM Location: [City, CA] Description: While using Tesla’s Full Self-Driving (FSD), the vehicle approached a construction zone with a red light. The car slowed as if preparing to stop, then suddenly veered toward the side of the road and struck a construction barrier/pole. The maneuver was unexpected and occurred too quickly to prevent impact. This raises concerns about FSD’s ability to handle construction zones, traffic signals, and obstacles. Injury/Property Damage: Vehicle declared a total loss. Driver sustained neck and back injuries. Request: I am reporting this as a potential safety defect and request NHTSA investigate whether Tesla’s FSD has deficiencies in detecting/handling construction zones and signals in these conditions. Complainant contact: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat belt locked up on my son(8yr old) on the back of passager seat. he can't unbuckle. It got tight. I have to drove to fire department ask for help. We had 3 fire fighters helping him to get out of it. they can't. so the fire fighters have to cut the seat belt.

on July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daughter in the vehicle. There were no visible icons or labels showing where the emergency/manual latch was. She was hystercial and heating up quickly. We called Tesla roadside assistance and the agent spent 10-15 minutes explaining how to get out of a Model 3 (we had a model Y). He then proceeded to tell us that he did not know how to advise her how to get out. He told us not to break the window and to search it on Google. when we asked for his name he would not provide it and he displayed hesitation and resistance to connect us with his superior. We explained that he was dealing with a potentially fatal situation and he displayed ZERO sense of urgency or compassion for the situation. We were able get her out of the vehicle after researching it online. But Tesla did not provide any guidance to help. Our car was at 80% charge and we did not get any low voltage notification or warning that the auxiliary battery was dead or low. My daughter was dehydrated and is forever traumatized by this situation and could have been seriously harmed. Tesla does not provide a standard vehicle delivery process when you purchase or lease a vehicle from them. They do not provide any tutorial or notification on what to do in the case you lose electrical power. The manual emergency latch is not labelled at all. You would never know it was there unless you search online. We sent an email to Tesla notifying them of the situation and they never responded. We even shared this with the service manager who replaced the battery and he said it is a common occurrence and brushed it off.

I saw that the US National Highway Traffic Safety Administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to see this is being looked into since this recently happened to my vehicle a couple of months ago. The rear passenger side door unlocked initially for me to put by [XXX] old into the car seat but when I went to open the driver's side door, the handles would not open. I tried all other door handles and all were locked. Luckily, I had not shut the door next to my child's car seat yet, otherwise it would've locked my child inside the vehicle. I opened a ticket with Tesla and they sent a technician out. He said the low voltage battery needed to be replaced and when this happens all electric door handles will be unresponsive and locked. However, the vehicle never showed any warning or notification leading up to this. He said when the 12V battery fails, the only way to unlock the unresponsive doors is to use the manual release inside the car or jump the 12V battery under the frunk (assuming you have the right jumping cables outside of the car). The Tesla technician said it is a flaw in the Model Y design and he said I would've had to break a window to get my child out if they are not old enough to locate and release the manual door release inside the vehicle. This poses a huge safety risk to parents with young children. I really hope Tesla implements another emergency way to release the doors from outside the vehicle to avoid young children from being locked inside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subject: Complaint – Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issues and showed him the video i recorded it clearly show seat belt and windows malfunction . tesla Security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didn’t inspect anything. I asked him again to check, and he said there’s nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed.

I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the Service Center. During service at Tesla Service Center in LA on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossible. Tesla refused warranty coverage, claiming “impact damage,” citing only cosmetic wheel rim scrape as evidence. However: 1. Torque paint marks remain intact, proving the bolt has not shifted since factory assembly. 2. No collateral suspension damage (control arms, bushings, underbody) was found, which would normally occur if an impact strong enough to bend a subframe ear had happened. 3. This failure mode is nearly identical to Tesla’s prior recall (21V-835 / 23V-235) on the front suspension lateral link bolts, which involved subframe mounting holes deforming and preventing proper alignment. Safety Concern: The subframe is a critical structural component of the suspension system. Deformation at the toe link mounting point risks the following issues: improper suspension geometry, loss of wheel alignment, reduced vehicle stability and tire wear, and potential sudden loss of control in emergency maneuvers. Tesla has declined to repair this under warranty, leaving the defect unresolved. I believe this represents a potential systemic defect in the rear subframe design, similar to the previously acknowledged front subframe defect.

When using Tesla Autopilot (Adaptive Cruise Control) Tesla Curvature Assist will engage on straight roads during nice weather and great forward visibility. When Tesla Curvature Assist engages, the car brakes and slows dramatically. I have had drivers behind me think I was brake checking them or messing with them. This feature is dangerous and there is not an option to disable.

After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving The car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla Service has since diagnosed and confirmed, They state “an internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer.” This indicates that the vehicle was operating with a latent defect that Tesla’s diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Tesla’s own hardware. Why This Is a Safety Concern Loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Tesla’s standard troubleshooting suggestion) would have created further distraction and risk. luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads.

accident involving my Tesla while the Full Self-Driving (FSD) feature was engaged. Vehicle Information: [2022, Model - Y, ] Incident Summary: While driving with FSD engaged, the vehicle hydroplaned and the steering wheel started spinning uncontrollably and despite attempts, couldn't regain control of the car, and it spun while crossing lanes. A truck hit the front of the car and ended up on shoulder.

[XXX] [XXX] When I entered [XXX] from Los Angeles Airport using the [XXX], I was going about 30 miles per hour when I finished entering and was climbing the left curve to return to the sharing lane, when suddenly the steering wheel turned to the left by itself and I almost hit the wall. If I hadn't turned the steering wheel back hard, I think the car would have crashed into the wall. The dashcam footage is also available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)