2020 TESLA MODEL Y Complaints

While on cruise control at @72mph the car has been “phantom” braking. The last time there were flurries, but the first several times there was nothing impeding the car nor were any vehicles within camera range. This is a very unsettling feeling. No, no and no. There have been reports to your site with this regard. tyvm

Many times over the past long highway drives while in cruise control, the car will suddenly and violently brake with no obstacles in the way. Thankfully no car has been immediately behind me so far, but I can concerned that this may happen again and I won't be so fortunate. I have a mobile service appointment upcoming but Tesla tells me they need to know the exact date and exact time (to the second) that this occurred which I am unable to tell them. This is frustrating.

Now that Tesla had disabled the car's radar in favor or a vision-only ADAS, I started getting many forward collision warnings when using Autopilot on curvey roads, mostly when exiting the curve.

I was driving on a clear day with trees shading part of the road when suddenly and unexpectedly the car decelerated abruptly. If another car had been tailgating me I fear it would have rear-ended me.

While driving cross-country on interstates, I've experienced multiple sudden braking incidents. Incidents occurred every day of a 3-day journey (so far). All have occurred between 12:00-14:00 local time on sunny days, dry roads, with no cars or other obstructions in front of the car--in some cases, with no cars in sight at all. Safety was not immediately threatened, but if in heavy traffic could have resulted in rear collision. I have submitted a service request to Tesla but will be traveling for the next two weeks so haven't spoken to a service rep directly--therefore no inspection, reproduction, or confirmation by deal or service center yet. No warning lamps, messages, or other symptoms.

I reported many instances of what is know as "phantom braking" when using Adaptive Cruise Control when we went on our first long drives in the car when we took delivery. They recalibrated the front sensing cameras and that helped. It did not eliminate all events, but ACC was then usable in certain driving situations, i.e., when not in fast congested traffic as in metropolitan traffic. We took a long trip on freeway and two lane highways a month ago, about 3,500 miles, which had a few, non serious events. about a month or so ago, Tesla had a software update that said it was going to install "Tesla Vision", a camera only senor system, elimination the radar sensing our car has. The result was having quite a few more events of PB. One particular one was on a freeway (I8) heading east at 75 mph with no traffic visible neither in front of or behind our car. It slammed on, hard, the brakes and would have brought us to a complete stop had I not applied power. I reported the high number of PB events to Tesla Service, to which they replied, in essence, that ACC is a Beta feature and you just need to pay close attention when using it and it's not perfect. Well, its not close to reliable and is capable of causing major accidents. We avoided several because I always have my foot near the accelerator in case the car decides to stop. Tesla said that they could find no hardware faults in our car, but I suspect it is software, not hardware. I will happily join a class action suit. I will put the day the last one happened below.

Driving 1400 miles Santa Fe-Austin TX-Santa Fe, experienced phantom braking over 15 times. Generally happened while cruising on autopilot at 70-80 mph. Phantom braking occurred with no warning and for no apparent reason. The car suddenly jerked and lost 5-10 mph, and the autopilot went off.

I noticed a screeching sound from the rear of the vehicle when brakes were being applied in September 2022. I took the vehicle to a local tire/ brake store where the mechanic informed me that a brake caliper nut is missing and that brake caliper is bent. He strongly advised me against driving the vehicle any further until the nut bolt is replaced. Since they did not have Tesla brand bolt they used a similar bolt from their supply and asked me to have the original bolt replaced by Tesla. I am planning to take the vehicle to the Tesla repair center to have the vehicle inspected. The component that failed is not available for inspection as it is missing from the vehicle however the brake caliper is deformed The brake caliper can apparently cut into the wheel and place the occupants at risk as per an article by CNET available on line The issue was identified by an independent service center which is a national chain The manufacturer has not inspected the vehicle yet There was no warning about the failure other than the abnormal sound on braking

The contact owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking. There was no warning light illuminated. The contact stated that the failure would occur before crossing a bridge, or while a dark colored vehicle passed her vehicle. The contact took the vehicle to a Service Center and was informed that there was no fix for the failure. The contact was given tips on how to prevent the failure; however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 30,000.

The contact owns a 2020 Tesla Model Y. The contact stated that while driving approximately 30 mph the driver lost control of the vehicle and crashed into a stationary dumpster. During the crash, the front driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and failed to secure the driver in place. As a result of the failures, the contact sustained an injured nose and facial bruises after making contact with the steering wheel, a fractured rib, and a right elbow injury along with torso bruises. No police report was taken. The vehicle was towed away. Medical treatment was later provided. The cause of the failures was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 22,000.