2020 TESLA MODEL Y Complaints

View complaints related to 2020 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2020 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 TESLA MODEL Y
    - Chandler, AZ

    With car in cruise control on freeway, sudden and hard application of brakes by vehicle, no human input.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Albquerque, NM

    Windshield cracked from midway of windshield to the bottom. I have heard of/seen a significant number of similar cracks on Tesla Model Y.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Rochester, NY

    Vehicle routinely forcefully applies the brakes for no apparent or warranted reason causing vehicles behind to take evasive maneuvers to avoid striking our vehicle. The vehicle on several occasions has also unexpectedly veered out of our lane into another lane, into oncoming traffic or off the road.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Manassas, VA

    My Tesla Y lost one of the rear tires pressure suddenly, without any warning. Tire was totally flat. There is no spare tire and I had to get it towed to workshop around 100 miles away Tesla Road side assistance did not help at all.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Redondo Beach, CA

    While sitting behind a car at a red light, the car suddenly went into autopilot and spontaneously accelerated forward at a high speed, causing a rear end collision and over $7000 damages to my car. The sedan that was rear ended by me incurred damages but I have no idea how much. . This is the second time this car has suddenly unintentionally accelerated forward while at a full stop since 1/22 ( I've owned the car since 7/2020). The first time while sitting at a drive through pharmacy window- thank goodness there wasn't a person in front of me! The second time, as stated above, at a red light at a busy intersection. Once again, thank goodness there was a car in front of me to stop the car, otherwise I might have ended up in cross traffic with potentially fatal results. UN-nerving. In light of the Washing Post article, I believe this safety hazard issue needs to be thoroughly investigated before someone gets killed. I've asked for the car data and am still awaiting a manager from Tesla to contact me to discuss what happened and if there was anything on my end that could have caused these incidents to occur. I rarely used by autopilot but since have completely disabled it.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Albuquerque, NM

    I was driving in a "train" of vehicles at about 65 mph using "autopilot" when my Tesla model Y slammed on the brakes when the paving changed color. I was almost rear-ended by the unsuspecting car behind me. Emergency braking without a valid reason, or even an observable reason, has occurred several times since we took delivery of then car two years ago, but not as severely. I am reporting this 2021 incident now due to the recent publicity. I urge the NHTSA to clamp down on beta testing of vehicle automation by unsuspecting new owners. Vehicle automated driving on public streets is a threat to public safety.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Minneapolis, MN

    The automatic braking came one while I was driving 70 mph on Hwy 86 through New York State as we approached 3 of the 5 or 6 overpass bridges. My speed dropped quickly to 50 mph, at which point I hit the accelerator to get back up to highway speed. A similar behavior happened several times on this trip when going though an S-shaped curve. Similar behavior also occurred at slower speed ( 30-40 mph) when a car turn in front of me when the car was about 1 block in front of me and turned safely and cleared my path easily. I would have not braked in this situation.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - SAINT JOHNS, FL

    The welding link on the frunk is broken and while driving the frunk is pressing down while driving the car.

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Livermore, CA

    I have noticed when using Adaptive Cruise Control on my Tesla Model Y that it did phantom braking on me. It has only happened to me about 5 to 6 times and it scared the heck out of me.. Don’t know if I was getting close to a Semi truck and it pulled that phantom braking, but there was a time it just did it on its own when there were no cars around. AutoPilot I have no issue. Hope Tesla comes up with a software fix soon to resolve this issue as I love my Tesla and its a great car to drive..

    Source: NHTSA WEB SITE
  • 2020 TESLA MODEL Y
    - Laguna Niguel, CA

    Re: VIN-[XXX] My wife was driving the car in this accident. I am reporting it as it happened. When: Oct 29, 2021 at about 2:45 +/- 40 minutes. Where: in the parking lot of a shopping center. In Quail Hills shopping center in Irvine, California. Summary of what happened: a) Unintended and sudden acceleration. The car accelerated suddenly by itself and caused an accident when I was trying to park the car. b) Two more cars were involved and were damaged. My car did not respond to brake and it hit two other cars. c) The car was inspected by repair center and was fixed. Damages were extensive. d) A warning appeared on the screen that said "Automatic braking disabled." during or after the accident. e) We reported the accident to Tesla and requested the EDR/crash data report. They have not provided that. I called several times, sent emails and even went to a Tesla service center. But have no received the report yet. The best way to reach me is via my cell phone:[XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE