2021 TESLA MODEL Y Complaints

View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL Y
    - Temple Terrace, FL

    A year ago I went on a road trip from Florida to Iowa in the winter, temperatures were freezing or below freezing. I got an alert to maintenance powertrain, after driving to Tesla they informed me the oil pump on the rear motor was falling apart. It was replaced. A year later on a second road trip to the same location also in sub freezing conditions the exact same error pops up, in service mode it says rear oil pump error

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Houston, TX

    Since March 2024, FSD has failed to function as designed. Tesla denied any problem with the vehicle until October 2024, when a manager told me it's a known issue with no available fix. The issue started with FSD not recognizing traffic signals. Meaning that regardless of whether a traffic light was green or red, the vehicle would treat it like an 4 way stop. It would come to a stop and then proceed through the intersection if it didn't detect immediate cars. This was dangerous and Tesla refused to acknowledge the problem for months. Since then the issue has evolved with FSD only engaging in certain situations (interstate driving). As of the most recent update, FSD won't engage at all.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - San Mateo, CA

    The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. When we tried to make a left or right turn, there were no sensors available to sense blind spots. When we tried to understand the speed limit or change lanes, the information was not available. Wipers were patchy in use Auto pilot also did not work. Warnings kept beeping while driving, but we could not turn it off, serving as a distraction to driver, but Tesla was unable to address the repair due to their mass recall of other cars (with similar issues).

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Des Plaines, IL

    This complaint addresses the recent changes made to the cruise control system in Tesla vehicles, as per NHTSA guidance in 2024. While the update aims to simplify the activation of enhanced cruise control, it introduces significant disadvantages and safety risks that need to be addressed. 1. Cruise Control Activation Update: NHTSA Guidance: In 2024, Tesla was required to modify the activation process for enhanced cruise control, allowing it to be engaged with a single pull when the option is selected. There are two options available: single pull and double pull. Advantages: ? The update simplifies the process, enabling users to activate enhanced cruise control with a single pull, which is more convenient and user-friendly. Disadvantages: ? When the enhanced cruise control is activated and the turn signal is engaged, the system automatically deactivates. ? This deactivation causes the vehicle to stop maintaining its set speed, leading to a slowdown or complete stop. 2. Safety Risks: Driver Reaction: ? The sudden deactivation of cruise control requires drivers to quickly move their feet back to the gas pedal to maintain speed. ? This is particularly concerning when attempting to change lanes or merge into tight spaces, where maintaining speed is crucial for safety. Loss of Safety Features: ? Upon deactivation of the enhanced cruise control, the vehicle no longer maintains a safe following distance, transferring full control back to the driver. ? This abrupt transition means that the driver is left without the system's assistance to ensure safe driving and timely reactions, potentially increasing the risk of collisions. Increased Driver Workload: ? Drivers must frequently reactivate cruise control after changing lanes, which demands additional effort and diverts attention from the road. ? This constant need to manage the cruise control system can lead to driver distraction and increased cognitive load, potentially compromising road safety. 3. Recommendations: see attche

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Des Plaines, IL

    This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings in their current implementation that may compromise driver safety. 1. Rear Cross Traffic Alert: Intended Functionality: The "Rear Cross Traffic Alert" is designed to warn drivers of approaching vehicles from the side when reversing, thereby preventing potential collisions. Current Implementation: The system currently highlights a portion of the infotainment screen in red when a potential hazard is detected. There is no accompanying audible alert to notify the driver of the danger. Safety Concerns: Drivers are likely to be looking over their shoulder or at their mirrors while reversing, rather than at the infotainment screen. The lack of an audible alert means that drivers may not notice the visual warning, especially if their attention is directed away from the screen. This could lead to an increased risk of collision, as the visual cue alone may not be sufficient to capture the driver's attention. 2. Blind Spot Warning System: Intended Functionality: The blind spot warning system is designed to alert drivers of vehicles in their blind spot when the turn signal is activated, helping to prevent lane-change collisions. Current Implementation: Similar to the Rear Cross Traffic Alert, the system highlights the screen in red when a vehicle is detected in the blind spot. No audible warning is provided to alert the driver. Safety Concerns: In adverse weather conditions, such as rain, drivers may rely more heavily on blind spot warnings due to reduced visibility. Drivers typically turn their heads to check for vehicles, which means they may not see the screen's visual alert. Without an audible warning, drivers may inadvertently change lanes into an occupied space, increas

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Alhambra, CA

    Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; The suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Los Angeles, CA

    ­•Unknown parts or system malfunctions; yes, an inspection can be issued •The car is parked very close to the house and continuously producing poisonous and harmful gas, battery liquid and glasses splattered more than 20ft away. •No, before the incident there was no issue observed. •No, but from the fire department report the cause of the fire was "failure of equipment". •No, there was no warnings from the app, or signs of malfunctions. the car functions normally.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - SAN MATEO, CA

    On [XXX], our 2021 Tesla Model Y had a catastrophic suspension failure while driving in live traffic. The car came to a sudden stop, the front suspension was loose and the vehicle was not drivable. We had the vehicle towed to the nearest Testa service center in Burlingame, CA. Tesla service center inspected the car and found that the lower lateral links in the front suspension had failed due to two critical suspension bolts falling out. One bolt had completely fallen out and the other had became dangerously loose and was about to fall out. The bolt failures led to a catastrophic failure of the front suspension and the vehicle became undrivable in live traffic. This is a low mileage vehicle with ~29,500 miles and there was no operator error or use that would cause a catastrophic bolt failure in the lower lateral links. Images of the issue from Tesla service center show that the bolts simply fell out after not being sufficiently fastened from the manufacturer. After Tesla service center identified the problem, we researched this issue and found an extremely relevant NHTSA recall for 2020-2021 Model Y vehicles that matches the exact suspension issue that occurred to us (21V-835 / SB-21-31-003 Recall). Our Model Y was built in November 2020, which is within the affected date range of this Recall, and our issue exactly matches this Recall. Tesla service center employees agreed this Recall seemed relevant and investigated. After a couple of days, Tesla service center contacted us and claimed that while the our catastrophic suspension issue looked very similar to the Recall issue mentioned above, our specific VIN was not listed in the Recall. Therefore, Tesla service center refused to repair the failure under warranty or recall and we were stuck with massive repair bill to fix a clear manufacturer defect that is already known and has been recalled. We are not sure why our VIN was not captured in Recall, but have been affected by the same dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Irvine, CA

    The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - San Antonio , TX

    I have a notice that a sensor went out in my passenger seat. I took it into Tesla to get a quote to repay rid and was quoted $2,000 to fix it. When I asked why it is so expensive I was told it is be cause Tesla has to retrofit my car to fit the new sensors because they stopped making my years sensors, my car is only a 2021. This is safety issue that should be a recall, I have several other friends that own teslas that have had the same issue. The sensor that is not working properly is the sensor that registers if a passenger is in the seat or not determining if the airbag needs to deploy when in an accident. so without a working sensor it puts the passenger at risk. This is something I believe Tesla should covering as it is a safety issue & as a consumer I shouldn't have to pay over the fact they discontinued the proper sensor for my vehicle putting anyone that sits in my passenger seat at risk for the airbag to not deploy in the case of an accident.

    Source: NHTSA WEB SITE