2020 TESLA MODEL Y Complaints

My Tesla was in auto pilot, not full self drive. I was merging into traffic on an interstate, in the acceleration lane. Even though the car was in auto Drive, I stepped on the accelerator to merge a little faster. The car stopped dead. It coasted to a complete stop responded to no controls. It had to come to a complete stop in traffic traveling at 65 miles an hour before I could get it to start again. Luckily, I was being followed by my husband because I was taking the car to the auto repair for bodywork. He was able to stop behind me and luckily, neither of us were hit.

I had taken my 2020 Tesla Model Y to have the rear tires replaced. The mechanic at the tire shop noticed a nut missing and a bolt about ready to fall out of one of the suspension rods on the driver side rear of the vehicle. The mechanic took a picture before fixing and then checked the rest of the nuts and bolts on the rear suspionsion on both sides of the vehicle. I had begun to notice a considerably shimmy with the rear of the car when going over railroad tracks, dips, and bumps in the road. I also thought it was odd that the rear tires were wearing faster and maybe this had something to do with that if the alignment was out of wack.

The model Y will randomly brake while at freeway speeds. I've seen it go from 80 mph down to 60 mph before I could react. In one instance a semi-truck had to swerve into the left lane to avoid hitting us. The problem has persisted for months and, when reported to Tesla, they denied that it had happened. Consumer received the report from Tesla stating no malfunctions or alerts present. Autopilot and cruise control will adjust vehicle speed for different reasons. Consumer could be override it with the accelerator pedal without canceling driver assistance features.

Four times in the last six weeks (three while driving) the car has lost all power. My screen either freezes or goes completely black so I have no speedometer, the blinkers do not work, I cannot control the windows or open the doors without the manual override. This usually lasts for 3-5 minutes, sometimes longer - and then the computer resets and everything reloads. Tesla is telling me it is a known issue and I have to wait until they figure out the firmware issue and get the next update. They were not at all concerned about the safety of the car and gave me no suggestions on how to continue to drive safely. The date entered below is the most recent occurrence

When activating the turn signal at night, the blind spot warning image will display a glare that obfuscates the view of approaching vehicles.

Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????

At multiple occasions, there has been Phantom Braking occurring when on the freeway even when there is no-one ahead of me. Usually does occur when there is a truck next to me.

Dear NHTSA, Starting with version 2021.44.25 (also known as the "V11 Holiday Update" colloquially), Tesla removed all windshield and rear window defrost controls from the user interface of the Tesla Models Y and 3. While driving during any precipitation or storm conditions, including in the presence of snow and ice, drivers cannot quickly or easily activate any window de-ice or defrost functions without taking their eyes off the road navigating multiple levels deep into the menus on the in-car tablet. Similarly, Tesla removed the seat heater controls, placing them behind menus on the in-car tablet interface. Neither the windshield/rear window de-ice/defrost controls nor the seat heater functions are available to be placed in the limited number of driver-customizable "slots" now available in the bottom center of the display. Therefore, drivers cannot restore these critical controls to the driver-facing controls and are forced to navigate into menus to select them. Please investigate soonest.

While using adaptive cruise control, the car decelerates for no apparent reason. The rapid deceleration of the vehicle could cause the following car to rear end my car. There is no warning when this occurs. I have not reported it to the manufacturer because forums and news show that all owners are impacted. This has happened many times.

Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason. Scared my wife and myself (both 74 years old) to death. Threw us both forward. My wife now refuses to drive in this Tesla and wants me to sell it. "Phantom Braking" is not an acceptable phenomenon. If there was a tailgating semi behind us we would both be dead today before people die. This must be fixed!!!