2021 TESLA MODEL Y Complaints

When driving on highways the car will jerk the steering wheel and cause the car to turn when the car is in the center of the lane. This causes the driver to counter the force from the steering wheel to keep the car on the road. This only happens when autopilot and full self driving are not being used. I have taken it to the service center twice. The first time they said it was an issue with the car alignment so they realigned the tires and the second time they said it was a problem with the car’s computer so they replaced the computer. This continues to happen and is dangerous. Sometimes it will give a lane departure warning while other times there are no warnings.

NHTSA Recall No: 22V-702, in 2022, was where there was supposedly an OTA update to stop the windows from increasing force in some situations when an object was stuck in the gap between the window and the frame. My 2021 Tesla received that update at the time, and I didn't think much of it...until January 2024 when it actually happened to me. I shut the door with my hand on the window, and at the moment it closed, the window went up to close the small gap. My finger was in there and as I tried to pull it out, the window was still trying to close, not allowing me to do so. Component that failed -- the window, supposedly fixed in 2022 Available for inspection upon request -- returned the leased car in September 2024 How was safety put at risk -- could not remove finger from gap between window and frame since window was continuously trying to close Has the problem been reproduced or confirmed by a dealer or independent service center -- I was ignored by Tesla HQ, and by my closest dealer. The Tesla dealer from which I leased the car (a different one) told me to make a service appointment. Has the component been inspected by the manufacturer, police, insurance representatives or others -- no Were there any warnings or symptoms -- no. No reason to think it would ever happen, then it did in January 2024.

At 59k miles the steering rack failed, warranty expired at 50k miles. This was a $3,000 repair. A number of fellow Tesla owners have encountered this same failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? System computer. After a Over the Air (OTA) update, most driver assistive functions are inoperative. System feedback display sometime goes black (speedometer, controls, backup camera, etc). After manufacturer serviced car to verify and resolve issue, issue was not corrected. Screen continues to error, asking for a software update. Per the manufacturer this is a computer issue with the cache, and being told to replace computer. How was your safety or the safety of others put at risk? Since the driver feedback display and cameras are sometimes non-functional. Back up camera can be unusable, lane keeping, and cruise control are inoperative. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By an manufacturer repair center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they appeared after an OTA update 9-AUG-2024

My husband was driving the used Tesla we recently purchased from the Tesla dealership. We were driving on the highway with regular traffic and no issues around us. Autopilot was not on (we have never employed this feature). All the sudden, the car quickly jerked to the right on its own and then swerved back on its own. We were driving towards the sun so maybe the camera saw a shadow that wasn't actually there. We think either there is a steering issue or that the car might be reacting erroneously to something that isn't there. Just wanted to report this safety concern because I had my baby in the car and this could have caused a car accident.

The front passenger safety restrain system keeps switching off and showing an error randomly during driving, especially with younger passengers on the passenger seat. The problem was already fixed by Tesla 4 times and is appearing again.

One of the rear seat belts will not latch. The buckle will go about 3/4 of the way in, but will not latch completely. It feels like there is something preventing the buckle from inserting compeltely. This puts our family at risk because one of our children cannot buckle their seatbelts when riding in the car. This has been present since we bought the car; it was delivered to us on August 11 and was not functioning upon delivery.

Lower control arm bolt has backed out on the passenger side. Have found several similar issues on the same model vehicle the past few weeks.

Warning popped up for Faulty Passenger Seat Belt Tensioner. On checking, the seat belt tensioner was broken and the whole seat mechanism had come off. This surprised serious safety incident happened without anyone sitting on Passenger side or using the seat belt.

Driving [XXX] enroute to Houston from Peoria, AZ, on cruise control, the auto braking activated aka ghost braking, causing the car to extremely brake. No other cars or trucks near us and no signs in area that might affect cruise control. I thought this was fixed! Totally unsafe. Luckily no one was behind us. This happened a lot back in mid 2021 and to have it still happen is hazardous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)