2022 TESLA MODEL Y Complaints

The contact owns a 2022 Tesla Model Y. The contact stated that while driving with the Autonomous driving feature activated, the system deactivated unintendedly. While driving at highway speeds, the safety feature was inoperable. The contact stated that there was not enough time to take over the vehicle. The contact had to pull over to rest the system. While driving at 65 MPH, the safety feature was deactivated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,757.

I was performing a 3-point turn on a residential street. While reversing during the turn the Automatic Emergency Braking enabled and slammed on the brakes, bringing the car to a complete halt instantly. This caused my head to hit the headrest with enough force that I have headaches and brain fog the next day, indicating a concussion. I was 10 feet from the nearest parked vehicle when reversing; the AEB kicked in erroneously. This is not the first time that Tesla's AEB has erroneously and dangerously engaged while I was driving.

The contact owns a 2022 Tesla Model Y. The contact stated that after starting the vehicle at 5 MPH, the central display became inoperable and turned black. The contact stated that the vehicle was locked and she was unable to exit the vehicle. The contact received assistance from a bystander who opened the door from the outside. After that, the contact stated she was able to drive to her destination. The contact stated she contacted the dealer and they advised her to take the vehicle for diagnosis. The vehicle was towed to the dealer. The contact stated that the vehicle was repaired. The contact stated that she experienced another incident with the vehicle. The vehicle was parked in front of a veterinary clinic when suddenly the vehicle accelerated on its own and she was unable to stop it which led her to crash into the veterinary clinic building. The contact didn't experience any injuries. No police report failed. The vehicle was not repaired they related the incident with an operator error malfunction. The failure mileage was approximately 10,000.

Incident Report: Model Y Autopilot Anomaly Incident Details: Date and Time: April 18th, 2024, approximately 11:44 AM PST Location: I-405 Northbound Vehicle: 2022 Model Y Autopilot Setting: Full Autopilot engaged at 65 miles per hour Description: While driving my Model Y on I-405 Northbound, I experienced a sudden and unexpected event. As I reached for a bag containing an apple, the car abruptly veered left toward the middle concrete divider that separates the Southbound and Northbound lanes. The impact resulted in a noticeable scratch sound as the car brushed against the divider. Challenging Autopilot Behavior During this incident, I felt like I was wrestling with the Autopilot system. It took approximately 7 seconds of back-and-forth struggle before I regained control of the vehicle. Fortunately, there were no other cars nearby, and both the car and I remained unharmed. The outcome felt like a true miracle. Summary In summary, the Autopilot system executed a sudden maneuver without any prior warning. The experience left me shaken, and I continue to have nightmares about what had happened. I have saved 4 videos which recorded the accident.

Autopilot began beeping with messages to pay attention while on highway. Moving the wheel did not remove message to the point car was shaking in lane due to turning the wheel. Warning beeps and messages got louder and more distracting and would not go away until brake petal was used at highway speeds to disengage autopilot.

Tesla has failed to provide a software update to address both recalls, and has made it impossible for me to get support to have this rectified. They cancelled a service appointment I made and are no longer responding to my inquiries.

A Tesla Model Y has one screen which is all instruments, warning indicators and reverse camera. On March 3rd, 2024 I had just completed about a 40 mile drive. I parked the vehicle for approximately three minutes and upon returning to the vehicle the screen failed to turn on. The vehicle ran and drove perfectly normally, but I had zero instrumentation or warning indicators. I drove home about two miles this way without incident. Upon exiting the car and closing the door (which is the equivalent to turning off the key in a traditional vehicle), the screen turned back on as normal and has since not repeated this issue. I contacted Tesla service about it and even sent them a video showing the vehicle operating with the screen not functioning and I was told to just reboot the car and they brushed it off and would not see the vehicle over this incident.

Vehicle had a software update. After software update the car can see all speed limit signs while driving except for 65 mph sign. Traveling into a town car will register 45 mph, 35 mph, 25 mph signs and update the max speed to reflect the speed limit. However 65 mph signs are completely ignored. Resulting in the max speed being the speed of the last sign passed. Ie leaving a town where speed limit goes from 35 to 45 and then finally to 65 the speed on the car will only register the 45 sign and thus driver is unable to set the cruise or use autopilot at the correct speed. Contact was made with the service department but was told it was there was inconsistency between what the camera is seeing versus what is posted in the navigation maps package. It was submitted for review and will be fixed in the future but until then the only way to use cruise control at 65 is to get off onto a side road where no speed limit sign is posted turn around and get back onto the highway. I have since had 2 more software updates to the car and it is still broken.

In the Tesla Full Self-Drive adaptive cruise control system the set speed arbitrarily and abruptly drops from the set speed to 40 mph on an interstate highway. In other words, if set to 70 it will drop instantly to 40 mph for no reason.

Unwanted Lane Assistance in Tesla Model Y made the car swerve to side. When I tried correcting it, the steering got hard to control and whole car swirled 360 degrees and hit shoulder rail. Brakes didn’t slow the car.