2021 TESLA MODEL Y Complaints

Tesla FSD consistently ignores temporary lane closures, and will cheerfully try to drive over the barrier poles. The locale is the San Diego Pure Water Project construction zones. They set up lane closures that change every week or so. They use a line of red poles along the middle of the road to block off a lane and direct both lanes of traffic into one lane. Sometimes there is also a large CLOSED sign in the middle of the closed lane. Tesla never sees the red poles and often does not see the CLOSED sign. I attach several photos each showing both the Tesla screen and reality in the same image. (Unless Tesla fixes this soon) I can send you lots more photos if you wish.

I recently saw there was a recall update issued by Tesla regarding the seatbelt alert. My driver seat does not sense I’m in the seat, and allows me to drive with out a belt on. Even if they send an update to my car, I won’t be alerted. Someone could use the lack of sensor to not remain in their seat. Inflatable doll with sunglasses could take my spot. My question is, is this included in the recall regarding the seat belt notification when not buckled since it’s part of the safety restraint system?

The contact owns a 2021 Tesla Model Y. The contact stated while the vehicle was parked and attempting to open the rear passenger’s side door, the door failed to open from the outside. The contact attempted to use the emergency release and the door failed to open. The vehicle was not taken to a dealer. The contact reached out to the manufacturer. The manufacturer advised the contact there was no urgency in getting the failure repaired. The contact was informed by the manufacturer where the emergency release button was in the vehicle in the door behind the speaker however, the contact was unable to access the button. The contact was advised to contact the nearest Service Center for the vehicle to be inspected. The vehicle was not repaired. The failure mileage was approximately 53,000.

The automated wipers will stop working when it is raining making it very difficult to see the road and traffic, and they will start working when the windshield is dry. The speed that the wipers work at is also inconsistent - speeding up and slowing down even though the rate of precipitation has not changed. This happens randomly, and after learning that other Tesla Y owners have also had this happen to them, I suspect that this is a common issue in the Tesla Y’s wiper system / software. This has been ongoing since we bought our car in Nov 2021.

I was trapped in my car when the 12V starter battery died without warning and everything in the car shut down. I was very fortunate that I had my cell phone with me to call my friend who had just left. However, he was unable to help me open the car from the outside. I spent several minutes going through several questions in an attempt to make an emergency request for roadside assistance on the Tesla app in hopes they could talk me through getting out. I finally received a text stating my request was 'being reviewed'! I have claustrophobia so by now I'm not breathing comfortably. I responded that I was trapped in my car and needed immediate help. They responded telling me where an emergency release was. A release which every Tesla owner that I know has told me they had NO knowledge of. When I was towed to Tesla, the service adviser told me ' claustrophobic' people probably shouldn't buy a Tesla! Well... he was partially correct...only I would go further to say 'nobody' should be a Tesla... it is a death trap. What if I had put my 3 year old grandchild in her car seat and shut the door to get in the driver side? She would not be able to pull an emergency lever! I was sitting on a fully charged Lithium-Ion battery yet I was unable to open a door...so how about a safety bypass to this battery ?? Seems to me the default with a dead battery should be that the doors unlock...not lock! This is certainly NOT a 'smart' car....it is a potential death trap for which there are countless other reports in the news, yet Tesla and your organization has yet to take action.

Full self driving is not recognizing traffic signals. This results in the vehicle proceeding through red lights, and stopping at green lights. Without properly seeing/processing traffic signals, it approaches every intersection as if there are no traffic lights. Service center has had the car twice, without being able to remedy the problem. The 3rd appointment was cancelled by Tesla. I have called the corporate office and spoken with a service rep. He was unable to help provide resolution, saying only that my local rep would reach out. I have not been contacted. I've tried every other possible solution. Tesla doesn't want to fix it, or even acknowledge the problem, even though they've done a test drive with me and seen the issue with their own eyes.

The contact owns a 2021 Tesla Model Y. The contact stated while driving 20–45 MPH on a six-lane highway, the contact attempted a hard acceleration, and there was an abnormal banging sound heard. The battery was disconnected. The pyrotechnic fuse went into failure mode. There were no warning lights illuminated. The vehicle slowed down, pulsated, and then shut down. The hazard lights, steering, and brake system became inoperable. The brake pedal was depressed to stop the vehicle from rolling. Additionally, while closing the driver's side door, the glass window fractured. The local dealer was contacted and retrieved a system failure with the 12-volt battery. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 58,044.

Tesla removed the ability to use only cruise control, with adaptive following distance, and have forced the only option to now use full self driving instead (with a recent soft-ware update). I do NOT feel safe using full self driving (even supervised) and believe Tesla is being unsafe forcing full self driving use. We used to be able to just use cruise control-with adaptive following distance-a driving option in all other recent cars!!! , but cannot do that now in Tesla? Why would a company take away what I consider to be a safer option?? This is not an improvement (but a forced help-Tesla-improve-it’s-unsafe-full self-driving-software!)

Steering disabled due to software update resulting in vehicle undriviable and having to be towed from driveway Tesla requiring customer to pay for hardware replacement due to software update failure costing $2,921.24 for the replacement, out of pocket. Required replacement of steering Rack (Dual Motor) Part - Steering Gear Left Hand Drive (1044832-00-A)

Yes, available for inspection Broken glass injury potential Not reproduced Not inspected yet No warning Spontaneous breakage. On the morning of the 9th, went to garage to leave for work and fracture was present. This was not present when arriving home the previous evening. I work 1.4 miles from home and travel surface streets with speed limit of 45MPH