2021 TESLA MODEL Y Complaints

View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL Y
    - Springfield, VA

    Steering disabled due to software update resulting in vehicle undriviable and having to be towed from driveway Tesla requiring customer to pay for hardware replacement due to software update failure costing $2,921.24 for the replacement, out of pocket. Required replacement of steering Rack (Dual Motor) Part - Steering Gear Left Hand Drive (1044832-00-A)

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Fullerton, CA

    Yes, available for inspection Broken glass injury potential Not reproduced Not inspected yet No warning Spontaneous breakage. On the morning of the 9th, went to garage to leave for work and fracture was present. This was not present when arriving home the previous evening. I work 1.4 miles from home and travel surface streets with speed limit of 45MPH

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Monmouth Beach, NJ

    while driving on the NJ Turnpike I heard a large "pop" noise. Shortly after as I was on the Exit 7A exit ramp I lost all power steering. I nearly hit the guardrail before the car came to a complete stop. I was able to maneuver the car off the exit ramp and pulled over. The was an error message appeared on the screen indicating "power steering reduced." It wasn't reduced it was non-existent. The car was flat bedded to the Tesla service center and a week later the car repair was completed. The service center indicated it was the "steering rack" broke. Although I don't know exactly what that means, even the service center admitted that this failure should not have occurred. The car is 2 1/2 years old with 90k miles. It is out of warranty so i was responsible for payment. The reason for my complaint is that a catastrophic failure in the steering rack should not happen on a 2 1/2 year old car.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Moreno Valley, CA

    Lane departure warnings activate briefly when driving straight ahead. Sometimes results in disablement of lane departure assistance feature. Tesla has attempted several repair attempts but issue persists: Calibrate radar Replace steering rack Correct steering angle

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Plano, TX

    Please look up my Facebook post for public safety awareness. All the details are explained [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Oxon Hill, MD

    Squeaking sound at low speeds, and turning. Tesla advised the problem is the suspension and control arms. Stated it is a safety issue. Repair cost about $1900.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Boerne, TX

    The main screen on my Tesla Model Y flickers while driving, as well as charging. I have a video of it happening, if you slow the video down it completely shuts the screen down for a millisecond and then turns back on. I have sent this video to Tesla, as well as Tesla technicians has confirmed the issue happening when they had the vehicle. I have had the vehicle into Tesla 3 separate times for service, they don't know how to fix the issue and keep telling me to wait. I have been dealing with this issue since January 2024 and am tired of waiting and putting my safety at risk. I feel that I have been more than patient with them and now I feel that they are now blowing me off. They don't feel that it is a safety concern even considering that the display screen went out while driving 70 mph, for 13 miles and I couldn't get it to turn back on. Aditionally the side cameras on the vehicle intermittently go out. There is no warnings or symptoms prior to it happening it just happens. I have 29 times documented of it happening to me. I have requested a buyback which was denied as well as a loaner from Tesla until they can fix the issue, yet they denied that as well. It seems that Tesla does not care about the safety of me and I want this issue to be investigated. I have the video of the Screen flickering reach out to me to get it since I cant post it in the place below.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Austin, TX

    Vehicle not acting safely, speeding up to pass stopped school bus with stop sign out and yellow lights flashing. This is a generic VIN as it applies to the current software on all FSD cars.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - St Peter , MN

    Cracked suspension way as described by Tesla service: Verified customers concern right away without driving vehicle. Inspected suspension and found that the ball joints on the upper control arm are making the noise. Inspected entire front end and found the the compliance and lateral links have cracked bushings. Replaced upper control arms, both lateral links and both compliance links. Test drove vehicle and verified that the noise is now gone. Performed four wheel alignment after repairs. Cost $2000 to repair. Ridiculous that these are failing so early in the life of the car.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - StJohns, FL

    Since December when Tesla did their software update to supposedly make my car safer, I have been BURIED in warnings to keep my hands on the steering wheel and my eyes on the road. It seems like every 25-30 seconds, if I even glance over at the speedometer, I get a red "keep your hands on the steering wheel" / "Pay attention" warning. This is ridiculous. These distracting notifications could cause an accident.

    Source: NHTSA WEB SITE