2020 TESLA MODEL Y Complaints

THIS IS MY THIRD TESLA (MODEL S AND X AND NOW Y) IN THE LAST 10 YEARS. I WAS THE PRIMARY DRIVER HAVING OVER 40K MILES DRIVEN. I DO NOT SUFFER FROM ANY MEDICAL PROBLEMS. ON MONDAY MORNING OCTOBER 5TH AROUND 9AM I MADE MY WAY TO MY LOCAL SUPERMARKET. I PULLED INTO THE PARKING LOT SLOWLY. THE TESLA MODEL Y WAS LESS THAN A WEEK OLD, SO I WAS DRIVING EXTREMELY SLOW TRYING TO FIND A PARKING SPACE WHERE I WOULD LEAST LIKELY GET A DOORDING. I SPOTTED A SPACE, AND PROCEEDED TO SLOWLY TURN INTO THE SPACE. AS I WAS PULLING INTO THE PARKING SPACE, I SLOWLY TOOK MY FOOT OFF THE ACCELERATOR (GAS) AND NOTICED THAT THE CAR WAS NOT STOPPING, USUALLY AS SOON AS I TOOK MY FOOT OFF THE 'GAS' THE CAR NORMALLY STOPS ABRUPTLY. THE CAR WAS NOT STOPPING. I NOTICED A WOMAN AND CHILD IN MY PATH, SO I PUT MY FOOT ON THE BRAKE, THE CAR DID NOT STOP. THE CAR JUMPED A CURB AND PROCEEDED TO PIN THE WOMAN IN MY PATH AGAINST A WALL AND THE TESLA Y MODEL. I DRIVE WITH ONE FOOT ONLY, AND I HAVE NEVER CONFUSED THE 'GAS' FOR THE BRAKE. THERE IS SOMETHING WRONG WITH THIS CAR. THERE WAS $16K DAMAGE TO THE FRONT OF THE CAR BUT NO AIRBAG INFLATION.THE DAMAGE TO THE PEDESTRIAN IS CURRENTLY UNKNOWN.

I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE TRAIN. IN NO WAY WAS THIS ANY TYPE OF OPERATOR ERROR AS TESLA HAS SUGGESTED AFTER THEIR REVIEW OF THE VEHICLE DATA. THIS IS CLEARLY A DESIGN FLAW WITH THIS CAR AND THANKFULLY THERE WERE NO SERIOUS INJURIES ASSOCIATED WITH THE CRASH. I AM EXTREMELY SHAKEN UP BY THE INCIDENT AND WON'T EVER FEEL CONFIDENT DRIVING THAT CAR AGAIN. PHOTOS OF THE DAMAGE ARE AVAILABLE FOR REVIEW. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

HERE IS A 2020 MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=56 IT HAS BEEN PARTIALLY DISASSEMBLED WHICH MAKES IT HARD TO DETERMINE WHY IT ENDED UP BEING WRITTEN OFF. HOWEVER. THE FRONT MOTOR AND SUSPENSION HAS BEEN REMOVED AS A COMPLETE ASSEMBLY AND IT IS OBVIOUS THAT THERE HAS BEEN A SUSPENSION AND STEERING FAILURE. BLOWN UP PHOTOGRAPH IS ATTACHED TO THIS SUBMISSION. THE TOP BALL JOINT HAS SLIPPED OUT OF ITS STUPIDLY DESIGNED SLOT. WORST OF ALL THE STEERING ARM BALL-JOINT HAS POPPED APART. IN A VIRTUALLY NEW CAR THIS IS JUST LUDICROUS. IS THERE ANY POINT IN ME CONTINUING TO REPORT THESE DEFECTS TO NHTSA? SHOULD I FILE MY COMPLAINTS WITH THE CHINESE SAFETY AUTHORITIES? THEY SEE TO BE MORE INTERESTED IN ENFORCING VEHICLE SAFETY REGULATIONS THAN YOU GUYS. HAVE A SAFE DAY. KEEP A LOOK OUT FOR ONCOMING TESLAS. REGARDS YOUR FRIEND KEEF

DRIVING SOUTH ON I5 IN SACRAMENTO AT 55-60 MPH WITH AUTO-STEER ENGAGED, THE CAR SUDDENLY VEERED TO THE LEFT. TO AVOID SIDESWIPING THE CAR IN THAT LANE I STEERED TO THE RIGHT. THE SYSTEM TRIED TO STEER TO THE LEFT AGAIN, BUT I FORCIBLY STEERED TO THE RIGHT.. SWERVING BACK AND FORTH, THIS CONTINUED FOR ABOUT 50 YARDS UNTIL I WAS ABLE TO BRING THE CAR UNDER CONTROL. FORTUNATELY, NO ONE WAS IN THE RIGHT LANE OR I WOULD HAVE COLLIDED WITH IT. THIS MAY HAVE BEEN CAUSED BY THE ABSENCE OF LANE MARKINGS IN A CONSTRUCTION ZONE.

MY CAR WAS PARKED IN A SECURED GARAGE AND THE REAR PASSENGER WINDOW SHATTERED DURING THE NIGHT WHEN NO ONE WAS WITHIN 100 FEET OF THE VEHICLE.

OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID NOT ENGAGE, AND ITS COLLISION WARNING SYSTEM DID NOT ALERT ME. AS I AM PRESSING THE BRAKE PEDAL HARD, ALL I CAN DO IS TO WITNESS THAT WE WILL COLLIDE. NONE OF TESLA Y'S SAFETY FEATURES ENGAGED TO SAVE ME FROM THIS COLLISION.*LN*JB

INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMPUTER DISPLAYED AN "UNABLE TO DRIVE" MESSAGE (ERROR CODE DI_A137) AND INSTRUCTED US TO PULL OVER. SINCE WE WERE ON A 2-LANE ROAD WITH NO SHOULDER WE PROCEEDED TO THE NEAREST DRIVEWAY (TURNING LEFT TO A DRIVEWAY AT ~1105 W JACK LONDON BLVD). THE CAR VIBRATED VIOLENTLY THEN SHUTDOWN. THE ESTIMATED TIME BETWEEN THE INITIAL WARNING AND SHUTDOWN WAS ONLY ABOUT 5 TO 10 SECONDS. OTHER ERROR CODES/MESSAGES DISPLAYED WERE "POWER REDUCED" (DIR_A126) AND "VEHICLE SHUTTING DOWN" (DI_A063). WE CALLED TESLA ROADSIDE ASSISTANCE FROM THE VEHICLE AND WERE INSTRUCTED TO POWER CYCLE THE CAR BY HAVING ALL PASSENGERS AND DRIVER EXIT THE CAR, CLOSE ALL DOORS, THEN HAVE THE DRIVER ENTER AND STEP ON THE BRAKE. WE DID THIS AND THE CAR RESTARTED AS NORMAL. WE DROVE HOME FOR ABOUT 45 MINUTES WITHOUT INCIDENT, BUT WE WERE OBVIOUSLY CONCERNED THAT THIS COULD HAPPEN AGAIN, SO WE KEPT TO THE RIGHT LANES WHENEVER POSSIBLE AND LIMITED SPEED. OTHER INFORMATION: ABOUT 20 MINUTES PRIOR TO THIS INCIDENT WE HAD CHARGED THE VEHICLE AT THE LIVERMORE TESLA SUPERCHARGER. IT WAS ALSO A RECORD HOT DAY (111 F). THIS IS A NEW CAR PURCHASED IN JULY 2020 AND AT THE TIME THE ODOMETER WAS APPROXIMATELY 1,300 MILES. THE EARLIEST SERVICE APPOINTMENT I COULD GET IS SCHEDULED FOR 9/17/2020, SO I DO NOT HAVE ANY ADDITIONAL INFO FROM TESLA ON WHY THIS HAPPENED, OR HOW THIS WILL BE REPAIRED. THE SERVICE AGENT MENTIONED A FIRMWARE FAILURE AS A POSSIBLE CAUSE. WE WERE FORTUNATE TO BE ABLE TO GET OFF THE ROAD BEFORE THE CAR COMPLETELY STOPPED BUT IF THIS HAPPENED ON A FREEWAY, WE MAY HAVE BEEN IN A HIGH SPEED CRASH WITH A STALLED CAR.

HERE IS A TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37390387?ROWNUMBER=4 THE FRONT SUSPENSION HAS FALLEN OFF. IT IS HIGHLY LIKELY THAT THE REASON IT FELL TO BITS IS THAT THE NUTS CAME LOOSE. HERE IS THE FORUM THREAD THAT PROVES THIS BOLT FALLS OFF FAR TOO EASILY. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ NATURALLY THE TESLA FANBOYS RUSH TO THE DEFENSE OF THE SACRED TESLA. I WOULD BE GRATEFUL IF YOU WOULD INVESTIGATE THIS AND ASK TESLA TO GLUE THE SUSPENSIONS ON A BIT BETTER. THANK YOU KEEF

HERE IS A LOVELY TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37278352?ROWNUMBER=0 AND GUESS WHAT? THE BACK WHEEL FELL OFF! ALL THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. IT SEEMS HIGHLY UNLIKELY THIS IS THE RESULT OF COLLISION DAMAGE UNLESS IT WAS CHARGED BY A PYGMY HIPPOPOTAMUS. WOULD YOU KINDLY HAVE A WORD TO TESLA AND ASK THEM TO DO A BETTER JOB OF MANUFACTURING THE SUSPENSION GIBLETS. THANK YOU ONCE AGAIN. KEEF

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL Y TO FILE THIS COMPLAINT. THIS COMPLAINT AFFECTS EVERY MODEL Y ON THE ROADS. HERE IS A DISCUSSION THREAD IN WHICH SEVERAL OWNERS REPORT THAT VITAL NUTS ON THE SUSPENSIONS ARE VIBRATING LOOSE AND FALLING OFF. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ SEVERAL OF THE POSTERS INDICATED THAT THEY WOULD BE REPORTING THIS PROBLEM TO NHTSA BUT THEY WILL PROBABLY NOT BECAUSE THEY ARE "SUPPORTING THE MISSION! THE MANUFACTURERS OF THE LOCK-WASHER HAVE EXCELLENT VIDEOS THAT EXPLAIN WHY THE NORD-LOCK WASHER IS LIABLE TO FAIL IN THIS APPLICATION AND THAT A MUCH BETTER CHOICE WOULD BE THE NORD-WEDGE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VINYUXFTNW0&FEATURE=EMB_LOGO HTTPS://WWW.YOUTUBE.COM/WATCH?V=CDLMBMV9ICU&FEATURE=EMB_LOGO THIS WOULD BE A VERY LOW COST IMPROVEMENT AND WOULD SAVE LIVES. THE PHOTOGRAPHS ON THE THREAD PROVE THAT THE NUTS ARE VIBRATING LOOSE AND FALLING OFF. TESLA DEFENDERS ON THE THREAD ACCUSE THE ORIGINAL POSTER OF FUD! PLEASE ISSUE A RECALL. THANK YOU