2022 TESLA MODEL Y Complaints

Full self driving (FSD), when engaged on the freeway, occasionally causes needless hard braking (phantom braking). This happens randomly and without warning. When this occurs, I and others road users are at increased risk of an accident and serious injury and/or death. Since there has been no accident the vehicle has not been inspected.

Our High voltage battery died on the side of a highway, stranding us until a tow arrived at 4am. During this time, the onboard hazard lights were activated, and no other vehicle systems besides the standard interior features were active. The low voltage battery died within 35 minutes of the high voltage battery. After the low voltage battery died, we were left on the side of the highway at 4am with no active hazard lights, the emergency vehicle door openers were required to be used, however, the windows were rendered unusable, so the doors could not be effectively shut without risking damage to the windows. Having zero hazard or external lighting emitting from the vehicle after just 35 minutes at 4am on a dark stretch of highway put us in an extremely dangerous situation, and in our opinion, the hazards should have functioned for at least 2-3 hours. The vehicle has since been repurchased from the manufacturer as a lemon due to other unrelated issues.

Here is a Tesla Model Y in the junkyard. [XXX] The front wheel has wrenched itself off. This phenomenon is known as Full Self Whomping. The car has not been in a crash, no air bags have deployed and there is no other damage to the car apart from the wheel going walkabout. The top ball-joint has simply popped apart which indicates woefull manufacturing and lack of quality control. It is fortunate that this car is still intact and available for inspection by your highly skilled and dedicated experts. In most cases the Full Self Whomping leaves only a mangled blood splattered wreck so that it is hard to prove it was caused by a whompy wheel. This is an opportunity to get out of the office and go to see for yourselves. Please note that I am not the owner. I am simply trying to prevent more loss Dummy USA address used to satisfy your website requirements. My genuine contact details are included with this submission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Tesla Model Y. The contact stated while driving over a water puddle, she heard an abnormally loud, scraping noise coming from the vehicle without warning. Once the contact made it to the residence, she discovered that a part of the undercarriage had detached from the vehicle. Due to the failure, the contact had the vehicle towed to a Tesla Service Center where she was later provided an estimate for the repair; however, the contact was never informed or given an explanation as to the cause of the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

There is a bug in the browser that Tesla includes in all of their vehicles that allow people to play videos/movies while driving. Someone sells a device that takes advantage of this bug: https://teslaandroid.com/ The browser needs to be update to prevent this, as it is a major safety issue.

On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the “Smart Summon” feature in Tesla’s mobile app. The “Smart Summon” feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla Service Center or certified repair service center. The Tesla Service Center located in West Covina, CA, performed a diagnostics inspection and technicians said that due to the “Smart Summon” feature being a beta version, they do not take responsibility for the damage caused. I explained that the “Smart Summon” feature was first released in 2016 and that it’s original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1.4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter.

When using cruise control my Model Y will randomly slam on the brakes for no reason. Latest incident was on a two lane highway (HWY 395 in CA) at 1pm. Sunny with perfect visibility. Road condition was no problem. No visual obstacles anywhere that would confuse the cameras. Zero reason for the brakes to be slammed. Luckily there were no cars around me. Especially behind me. This is a common occurrence and very dangerous. This could easily cause someone to rear end me as this happens in spots this shouldn’t and when you least expect it. This has been an issue people have been complaining about for awhile now with no fix. Please help

State UNKNOWN When I was driving in the freeway from (Sacramento to bay area) last Saturday (09/16/2023) around 6:15PM in I 80 with my friend and tried to change the Auto pilot mode/Cruise control, immediately the vehicle severely steered and vehicle about to go left side and right side in a couple of seconds ( I thought almost lost control). Luckily got the control back. It was about to crash into another lane and luckily no vehicles were nearby. I searched the issues and found out that this issue already reported by many people.

The vehicle has suddenly applied automatic emergency braking on numerous occasions when there is no obstruction in the road or potential emergency situation. This often occurs multiple times per trip on longer trips (multiple hours of driving). It seems to happen regardless of whether Autopilot is activated or just cruise control. It seems much more common on hot, sunny days when highway mirages are present but it occasionally happens due to some shadow conditions. None of these situations have resulted in compromised safety but that might have been different if there had been a vehicles immediately behind us. The brakes are applied without warning and the vehicle decelerates rapidly.

There was an update last night on my Tesla model y. I've noticed two episodes of phantom breaking after this update this morning when I was driving to work. There was a truck in the next Lane but the car hit the brakes all of a sudden on the highway when the autopilot was on active. It was at a curve on the highway. I'm assuming the car thought that the truck was moving into my lane leading to sudden activation of brakes. This could have been dangerous. Fortunately there was nobody behind me and we were safe.