2021 TESLA MODEL Y Complaints
View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL Y- Sooke, WA
The steering wheel locked up for 3 seconds. I returned the vehicle to Tesla and they said they replaced the control arms. I suspect the bearings in the steering control arms seized. I suspect the steering control arms are not robust enough to handle the weight of vehicle.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Naperville, IL
I was on the highway with cruise set to 80. With no vehicles anywhere near in front of me, the car brakes hard and the cruise was set to 50. I was able to gain control by hitting the accelerator but slowed down quickly from the phantom breaking.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Margate, FL
I encountered the issue where my car would lose all power steering and the following warning would present itself in 3 different errors "power steering reduced". The typical fix I came up with to resolve the issue was to put the car in park, exit the vehicle and then open a.nd initiate the vehicle with the physical key. The problem was first noticed in April of 2023 and an initial review of the vehicle by Tesla was done on May 9th after the vehicle encountered this issue while I was at a traffic stop. Issue was not resolved as it returned 2 weeks later which prompted me to send it back to Tesla on June 11th. Vehicle was kept for 14 days. As of August 1, 2023 the issue has not returned
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- SANTA FE, NM
Phantom Braking. When there are refractions on the road seen in my lane in bright sunshine. Also in a 2-lane highway with oncoming vehicles that have lots of chrome also in bright sunshine. Never happens at night or when cruise control not enabled.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- rolling hills, CA
My mother was involved in a fatal crash on August 30, 2022. We believe there was something unusual that occurred with the Tesla Model Y as it was on a quiet residential street and the car seems to have accelerated suddenly and she hit a pole. We are still waiting on the California Highway Patrol report.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL Y- Phoenix, AZ
The 12V in the Tesla died without any warning. I put my 2 year old child in his car seat directly behind the driver's seat. I closed his door and went directly to the drivers door and could not get it to open. I tried the app multiple times including refreshing the app and restarting my phone. I also tried using the keycard to unlock the doors. I tried using my spouse's app which also didn't work. Nothing worked and my son was trapped in the car in 100+ degree weather for over 15 minutes. My husband had to pry the front passenger door open so that we can could get him out and in doing so caused the window to crack. When contacting Tesla, they sent out a tow truck to get it to the service center. They fixed the problem and told us there was a manual latch for the front and rear seats, but there was no way our two year old would have been able to pull the latch, let alone reach it. There is also no manual latch on the exterior of the car that we could have used.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Santa Barbara, CA
Approximately 11:26 am on Thursday July 27, and approximately 110 miles east of Gallup, New Mexico, I experienced when driving a 2021 Tesla Model Y, a series of extreme phantom braking events. One phantom braking event resulted in an extreme braking and the car gave a loud alarm signal. This happened while passing two rather closely spaced semi-trailer trucks that were in the right lane of the interstate highway 40 roadway going westbound. Both trucks were traveling without making any unusual movements. They were steadily traveling between 70 and 80 mph. There was a large SUV following our vehicle. This event resulted in an extremely hazardous condition. A high-speed rear-end collision was imminent. I, as the driver of the Model Y, immediately accelerated and steered over to the left-lane shoulder. No collision occurred and I was able to pass the two trucks and return to the right lane. Clearly, this behavior of the Model Y is extremely hazardous and must be corrected. It is my recollection that I had disengaged the auto steer mode prior to passing the two trucks and then reengaged the auto steer after passing the two trucks and moving to the right lane. I have experienced this behavior before as I have been driving the vehicle for the past two years of my three-year lease. Strangely it always occurs, it seems when driving on rural interstate, such as this case. Fortunately, these experiences helped me to instantly respond by accelerating and moving onto the left lane shoulder to avoid a disastrous accident. It is appalling that this has been happening. The Tesla gives absolutely no indication of the cause of the urgent breaking either before or after the event. Also there has been no notifications from Tesla on this dangerous phantom breaking. I am sending this report to Tesla and the NHTSA.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Monroe Township, NJ
Battery is not able to charge . The message shows need services Bring the car to Tesla service center , they told us the battery need to be replaced. They did not tell us what caused the battery to die. The car has about 30000 miles on it . Daily driving to work. Don’t understand why the battery dies so fast . Does anyone report the same problem on 2021 Tesla model Y ?
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Charlotte, NC
•What component or system failed or malfunctioned, and is it available for inspection upon request? The ‘Front Passenger Safety Restraint System’ had some unknown ‘fault’ and the car gave a prompt that service was required. This occurred: 6/2022 5/2023 8/2023 •How was your safety or the safety of others put at risk? Passengers in my vehicle had a ‘Safety Restraint System. that the vehicle communicated to them was ‘faulty.’ Presumably this put them at mortal risk should the car get into a collision. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, on 6/2022, 5, 2023, and 8/2023 my vehicle was taken to Tesla Store located at 9140 E Independence Blvd, Matthews, NC 28105. It has yet to receive a permanent fix. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, on 6/2022, 5, 2023, and 8/2023 my vehicle was taken to Tesla Store located at 9140 E Independence Blvd, Matthews, NC 28105. It has yet to receive a permanent fix. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The ‘Front Passenger Safety Restraint System’ had some unknown ‘fault’ and the car gave a prompt that service was required. This occurred: 6/2022 5/2023 8/2023
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Panhandle, TX
sudden braking for no reason when driving with cruise engaged. several occurrence at different times. very dangerous. may be hit in rear
Source: NHTSA WEB SITE