2021 TESLA MODEL Y Complaints

View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL Y
    - Franklin, MI

    The right tie rod suddenly disconnected when I turned the steering wheel. The tie rod did not look damaged. The car lost all steering control. Fortunately I was in my driveway when it occurred. The car has 24,000 miles and has never been in an accident. The car was towed to Tesla for repairs on 5/19/23

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Denver, CO

    Over the past 2 weeks there have been multiple (5+ times in one day) instances of phantom breaking both using adaptive cruise control and autopilot. This often happens when approaching a bridge but also in areas where bridges are not present. Sometimes the sun may be towards the front of the car, sometimes not. Luckily no collisions, but the sudden breaking is a safety hazard and prevents the use of the car’s advanced features that are meant to reduce driver fatigue.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Las Vegas, NV

    Phantom Braking while driving interstate 15 on May 8, 2023 at 11:15 AM. No other cars were within a half mile in front or behind. Car went from 70mph with hard braking until I took control to regain speed. Had there been other vehicles behind me, it could have resulted in a rear end collision. Reported to Tesla today, May 15th, but told there is no fix. I have not used the Autopilot feature much at all, since most driving is short city trips. I do not intend to use this feature for safety concerns.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Bishop, CA

    I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had thousands of instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 documented episodes, in just two hours. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles. I worry about getting rear-ended, which could end in severe injury or death. It has been in for repair five times, and the technicians are animate that a software update is coming very soon to resolve this problem (they've been promising that since a few weeks after taking possession of the Tesla). I expected the problem to be resolved by now. It hasn't. The AEB continues today. Can you please force Tesla to fix this problem immediately? It is very dangerous. Please provide a response identifying actions you are taking to resolve this very important safety matter.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Waltham, MA

    For the FSD beta, it does not currently parse and respect road signage such as “No Turn on Red” and “Detour”. This constitutes a material safety risk and also a moving violation.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Holloman AFB, NM

    I experienced multiple instances of ghost braking while driving at highway speeds, one that resuled in a near collision with the vehicle behind me.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Lombard, IL

    The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was in Autonomous Self-Driving mode driving 30 MPH, the vehicle failed to stop as another vehicle was approaching, causing the other vehicle to swerve. The contact stated that the vehicle responded insufficiently after the speed was set to 30 MPH. The contact then stated that a week later she received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System). The manufacturer was notified of the failure and the contact was able to perform an OTA software update; however, the failure recurred. The vehicle was not repaired. The failure mileage was approximately 20.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 TESLA MODEL Y
    - Kohler , WI

    There are two concerns-first the phantom breaking using cruise control and the other is poor functionality of using the windshield wipers. I have experienced the phantom braking since shortly after ownership to as recent as 2 weeks ago. This has caused me to no longer use the cruise control. It is very difficult to engaged the windshield wipers. During nighttime driving and sudden heavy rain I could not locate how to turn the wipers on so I used the voice command button to do so. Thus had verying results it may not work at all, maybtake obe swipe or make continue to have wipers work until returning home. Thank you for your time.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Kohler, WI

    The windshield wipers are difficult to engage. Doing so while driving requires me to take my eyes off the road

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Albuquerque, NM

    Last weekend, during a 600-mile road trip, I experienced at least 20 instances of phantom braking when using the traffic-aware cruise control. A rapid deceleration of the car for no apparent reason is dangerous and needs to be fixed. I have complained to Tesla on a couple of occasions and there now seems to be more instances of the braking issue occurring since my last highway trip.

    Source: NHTSA WEB SITE