2021 TESLA MODEL Y Complaints

View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL Y
    - Los Gatos, CA

    Right side passenger door doesn’t open. Since I purchased the car Tesla has fixed the problem but it keeps reappearing. My concern is that if I get in to an accident passengers in the rear seat can get stuck as the door doesn’t open either from inside or outside.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - las vegas, NV

    I was backing up from the parking lot and heard a clank. I immediately got out to check what happened and saw that the suspension had completely detached itself from the wheel (see pictures). The wheel immediately started to go sideways. If I was on the highway or on the road this would have 100% caused an accident and quite possibly my life. Tesla says there is no recall and is blaming the problem on me. If this isn't recalled and fixed on other Tesla models, this will cause a crash and serious injury or even death to the driver/passengers and other drivers. This is a major safety issue and needs to be addressed as soon as possible. I am lucky, but others may not be. I don't know why there was not a recall. Tesla needs to take responsibility.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Los Angeles, CA

    Hi, I just read the news about NHTSA on Model X pretensioner recall and found my Model Y may have the same issue. The seatbelt hold on the driver's seat is extended a lot compared to the passages seat.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Elkhart, TX

    The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 75 MPH with the "auto pilot" and the "cruise control" functions engaged, the vehicle made an emergency stop. The contact stated that the force of the emergency braking had thrown him forward into the seat belt. The contact stated no warning light was illuminated. The contact was able to disengage the auto pilot and cruise control and continued his trip. The contact stated that the emergency or "phantom braking" had become a recurring failure. The contact scheduled a remote service for the vehicle and an over-the-air software update had been performed. The vehicle had been repaired. The contact stated that the failure continued after the software update. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 TESLA MODEL Y
    - Greeneville, TN

    Easy Entry resulted in fractured/ broken toe of back seat passenger. Foot was resting in seat rail when driver exited vehicle which caused the seat to auto position to rear and crushed passenger toe. Driver jumped back into vehicle and engaged park to auto move seat to forward position

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Aurora, CO

    While utilizing the ADAS features including the adaptive cruise control, the vehicle unexpectedly applies its brakes while driving at highway speeds.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Andover, MA

    Vehicle began showing the below warning messages, followed by loss of power steering and abnormal braking behavior (brakes did not work properly). This is a recurrence of an issue that previously resulted in the vehicle being towed to Tesla, but whom were unable to diagnose the problem. -Automatic Emergency braking disabled -Lane Departure Avoidance features unavailable -Traction control disabled -Automatic vehicle hold disabled -Stability control disabled -Steering assist reduced -Front motor disabled -Power reduced

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Mingo, IA

    Sudden deceleration and braking while at interstate speeds and crossing over a bridge. I was using cruise control only, overcast day, dry pavement with moderate traffic. Cruise control strongly applied the brakes from interstate speeds while crossing over an overpass bridge. There was no danger or traffic ahead of me that should have triggered the emergency braking. This needs to be investigated, it will get someone killed.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Riverside, CA

    This is my second NHTSA report for this car, there was no reply to my first report. Since the manufacturer, without warning or owner consent, disabled radar systems for automated cruise control, the car is now exhibiting a new dangerous behavior when the camera detects the presence of emergency vehicle flashing lights and suddenly, and dangerously applies an emergency brake to slow the car, without taking into consideration the location of the emergency flashing lights relative to my car, or the presence of other cars around me that might be affected by the sudden, un-announced braking of my car. In many cases, the police/emergency lights are on the opposite side and direction of the freeway, 8+ lanes away from my car, and I am under no legal obligation to brake, nor would it be safe to do so. There is no warning by the car, only the sudden braking action and I have almost been hit from behind by other cars who were not expecting my car to brake while at freeway speed. This event has occurred at least 10 times in the past year regardless of time of day, weather or traffic conditions. I would like the previous complaint I filed about sudden, unexpected braking, as well as this new complaint reviewed by the NHTSA, as this is evidence of a critical, significant safety hazard by the car which the manufacturer has deliberately created.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL Y
    - Overland Park, KS

    We recently traveled about 300 miles on a roadtrip in this Tesla and while using the adaptive cruise control, the car would randomly slam on the brakes for no apparent reason. There was nothing in the road or any hazards at all. Also, it was not just a one time thing. It happened multiple times before I decided to not use the cruise control because it to dangerous.

    Source: NHTSA WEB SITE