2020 TESLA MODEL Y Complaints
View complaints related to 2020 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2020 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2020 TESLA MODEL Y- COLD SPRING HARBOR, NY
I own a 2020 Tesla Y with Hardware version 3 and after a few weeks of a free trial, purchased Tesla's Full Self-Driving Software (FSD) version 12.3.6. Since then, the FSD software was updated to version 12.5.4 and then 12.5.4.1. FSD version 12.3.6 had some safety issues. But version 12.5.4 and 12.5.4.1 has had more issues that have resulted in nearly having accidents that I have had to suddenly avoid. FSD version 12.3.6 issues: 1. Wandering outside of center yellow dividing stripes when on a curvy two-lane roadway 2. Failing to yield to oncoming traffic when making a left turn and oncoming traffic was not clearly in view due to a curvy two-lane road 3. Attempting to make a left turn into a busy intersection when the turn signal was still red FSD version 12.5.4 and 12.5.4.1 additional issues: 1. Attempting to enter a two-lane roadway from a stop sign, when the perpendicular traffic was active and they had no stop sign, requiring me to slam on the brakes. 2. Sudden and erratic braking on a two-lane roadway, including directly under a signal, when no objects, people or other vehicles were in front of me, which nearly resulted in the vehicle behind me hitting me in the rear 3. Software sending a tone and screen alert to grab the steering wheel immediately, due to a "System Failure." 4. Software sending a tone and screen alert that to grab the steering wheel immediately, due to "one or more cameras blocked," when no cameras were blocked.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Pasadena, CA
The car locked my toddler inside his car seat because the 12v battery died died as soon as we put him in his seat and closed hid door. There was absolutely no warning before that battery had died, indicating that it was low. Because of the way a Model Y is designed, there is no mechanical way to open the door when the 12V battery dies. The toddler is incapable of manually unlocking the door from inside when the electrical button doesn’t work. This is a huge safety issue and can result in death of children if not resolved by Tesla
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Concord, CA
I am reporting a recurring Safety Restraint System Fault error in my 2020 Tesla Model Y. The issue manifests as an alert on the vehicle's dashboard, warning of a problem with the safety restraint system. This error began appearing at approximately 75000 miles. What component or system failed or malfunctioned, and is it available for inspection upon request? The Safety Restraint System in my Tesla Model Y is giving errors. Yes, the component is still installed in the vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? This malfunction affects critical safety features, including the airbag system and seatbelt functionality, potentially preventing proper deployment of airbags in an accident. Additionally, when the fault occurs, it disables key driving safety features like Autopilot and cruise control, which increases the risk of accidents, particularly in scenarios where these features are expected to function. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been reproduced and confirmed by Tesla. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Inspection by tesla is scheduled Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the "Front Passenger Safety Restraint System Fault" warning appeared on the vehicle's display prior.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Richmond, CA
While driving on the freeway was unable to steer. It has happens multiple times. Once on the freeway while I was trying to exit, I suddenly couldn’t steer. Another time, I was merging when again I could not move the steering wheel. The third time was when I was in the middle of making a left turn. All these situations were incredibly dangerous.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Nashville, TN
The contact owns a 2020 Tesla Model. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact stated that the dealer diagnosed the vehicle with a System Software Update Issue. The contact was informed that the dealer was not responsible to cover the cost of the repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate mileage was 77,334. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2020 TESLA MODEL Y- Virginia Beach, VA
I have Tesla’s FSD software that consistently tries to enter closed highway ramps where the flags, lights and barriers are clearly marked as “do not enter”. I have reported this to Tesla a dozen times with no improvement or response. I’m sure there will be retaliation for this but I am sick and tired of swerving to avoid a fatal collision. Too many other safety issues with FSD to document.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- New York, NY
The contact owned a 2020 Tesla Model Y. The contact stated that while driving at 60 MPH in rainy weather, the vehicle inadvertently spun in circles, and he lost control of the vehicle. The contact took his foot off the accelerator pedal. No warning light was illuminated. The vehicle crashed into an embankment and then spun twice before inadvertently driving into the forest and coming to a complete stop. The air bags did not deploy. A police report was filed. The contact and his father, who was a passenger, were uninjured. There was no medical attention received. The vehicle was first towed to the tow yard, and then the insurance company had it towed to the salvage yard, where it was deemed totaled. The manufacturer was made aware of the failure and advised the contact to contact the local dealer for the computer data. The failure mileage was approximately 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 TESLA MODEL Y- Sutter Creek, CA
Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside. Tesla service technician found bolt had backed out and jammed on rear subframe. This caused vehicle to pull to the right and presented a potential safety issue. The bolt secures a link between the wheel assembly and subframe. Tesla service center claims that I must have had an accident or hit a pothole etc. The vehicle has not been involved in any accident or hard bumps. I suspect this is an assembly issue . A properly installed bolt would not come loose.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Chapel Hill, NC
Tesla has automatic windshield wipers that are supposed to engage at various wiper speeds when rain is detected. The system does not activate soon enough or at an appropriate speed. Example: In rain situations on a highway when passing a large truck, the amount of spray on the windshield will completely occlude visibility at critical moments. Also if driving through a neighborhood in a drizzle, when kids are walking to school, the wipers do not adjust properly occluding visibility at critical moment’s. Potential solution : In both cases above the Tesla cameras detect the truck and the pedestrians, this data should be used to increase wiper activation and frequency. Tesla also collects user input data from drivers and perhaps collecting data when drivers activate their wipers compared to what the cameras are seeing will help adjust the wiper activation algorithm.
Source: NHTSA WEB SITE -
2020 TESLA MODEL Y- Coral Gables, FL
The contact owns a 2020 Tesla Model Y. The contact stated that while her daughter was driving at an undisclosed low speed, the vehicle suddenly shut off and failed restart. The vehicle was towed to Tesla service center, where it was diagnosed that the front and rear electric motors were inoperable due to a faulty main wiring harness that became unsecured and damaged. The motors and the wiring harness were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE