2022 TESLA MODEL Y Complaints

On August 21, 2022, the front hood ("frunk'") of this car inexplicably flew open, swinging around and severely damaging the windshield (and the hood, naturally). The car was not being driven, it was being transported from California to Florida atop a large vehicle transportation truck. On the third day of driving, after nearly 2000 miles of the trip on a highway in Louisiana, the hood inexplicably popped open while the car was riding on the top of the transport vehicle. The truck driver was made aware of the issue by a passing motorist, pulled over, and was able to pull the hood down and latch it. Tesla customer support has told me via a chat app that their systems indicate that the hood remained latched during the entire journey, and at no point was unlatched during the transportation period. Tesla also cancelled a scheduled inspection at its own service center, indicating the company has no interest in understanding why a presumably latched hood would suddenly fly open. I have had the vehicle evaluated by two repair shops, and the windshield damage is very obviously and perfectly consistent with a hood swinging around on its hinges and smashing the windshield. The hood, at the near corners which smashed into the windshield, also show scratches and damage/bent metal. I feel very fortunate to not have been driving this vehicle at the time it happened, as I would have completely lost visibility with the hood raised. The transport driver was in possession of a fob, which when pushed very deliberately in a specific manner, could unlatch the front hood. However, the driver did not do so. I believe the safety of Tesla's Model Y hood latch should be investigated, from a mechanical and software/electronic/radio systems activation perspective.

Travelling on open highway (no other cars around) - attempted to use our AutoPilot/Cruise Control on the new Tesla for the first time. We engaged the system and it maintained the speed limit for a minute or two and then for no reason applied the brakes rapidly reducing speed. Thankfully no cars were behind us - but the force was so strong it did cause back/neck strain. We thought maybe we had done something wrong - tried again two more times - always on open road - no other cars around - and always the same action. We have concluded we cannot use this feature at all - it does not feel ready or safe.

When in cruise control, at random times, the car will break violently and without warning. We have experienced this multiple times, as my husband drives the vehicle hundreds of miles between our homes in Portland Oregon and Santa Fe New Mexico, and has done so round trip, twice. The "phantom" breaking happens sometimes multiple times in a few mile stretch, and other times it doesn't happen at all for a hundred or so miles. It is shocking and dangerous when it happens. Although we are only able to log one time/occurrence in the form below, it has happened MULTIPLE times. More than 15. It only happens when the car is in autopilot/adaptive cruise control, and when the breaking occurs, it can be as much as 10 or more miles per hour that it instantly (and without warning) slows. This causes the driver to jolt forward like whiplash which creates an overreaction or over-correction, and is a very dangerous, increasing the likelihood of a collision from behind, and from the jarring and overcorrections on the wheel when taken by surprise. We love this car, but the issues we have had with phantom breaking are jarring, scary, unpredictable, and dangerous which make us regret the feature (and sometimes the car, given the cost of the vehicle). We have not had this inspected by the manufacturer or anyone else. No warning lights or indications are experienced prior to the sudden breaking, and both my husband and I have experienced it separately, and together in the vehicle, but it has not been replicated by a 3rd party.

While on a cross country road trip, our 2022 Tesla Model Y has repeatedly slammed on the brakes at highway speeds with nothing in front of us. Most times have been cresting hills, but one time it was on straight road with, fortunately, no other cars near us.

Autopilot's adaptive cruise control has caused numerous sudden slowdowns without any traffic in front. Fortunately there wasn't a vehicle close behind me but had there been it could have caused a collision. I took a 3100 mile road trip and it probably happened between 20 and 40 times. Sometimes it would only slow from 70 to 60, but on a few occasions it was as if the brakes had been applied hard and went from 70 to 40 in just a few seconds.

When I drive my Tesla Model Y in Autopilot, I have noticed Phantom braking atleast 5 times. That too when driving at 70mph it drastically reduces the speed like a sudden break. I have reported the issue to representatives but did not get any satisfactory reply.

The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 5 MPH and making a right turn onto the driveway of the home, the vehicle suddenly experienced unintended acceleration and drove forward into the garage door. The contact indicated that during the incident the accelerator pedal was not being pressed. No injuries were reported. The garage door and home were damaged. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 160. The contact stated that the vehicle was a total loss and not repairable.

While driving from Austin Texas to San Deigo Cal. Had on at least a dozen occasions sharp braking while vehicle was in cruise control. Most of these sharp braking incidents occurred in very light traffic, sometimes no traffic on the interstate hwy. our speed would drop as much as 20 mph in an instant.

What component or system failed or malfunctioned, and is it available for inspection upon request? experienced phantom braking, especially during dry weather with sun, where there are the mirage of water shimmering across the road. this happen too often when mirage are present. How was your safety or the safety of others put at risk? It get to the point I would rather disable its safety feature and drive manually. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. Note the driver is deaf, so they are also poor in visible warning compared to audio warning.

RE: Problems with cruise control and random braking I purchased the above model Y performance in June 2022 and we just took our first road trip the last two weeks of August 2022. We started in Sacrament, California and drove to Twin Falls, Idaho, Salt Lake City and return to Sacramento, CA. I started using the auto pilot steering and cruise control on the freeway (HWY 80 eastbound). At freeway speeds the car would suddenly and randomly apply the brakes, sometimes a very hard brake, which was scary and unsafe. I expected this normal feature to work properly on this road trip. As I traveled from Reno, Nevada to Twin Falls, Idaho, this random braking happened over 50 times. I tried several work arounds by disabling the auto steer, the emergency braking and all the automatic options, however, this random braking issue continued. There was no pattern and often it would occur with no other traffic on the road and perfectly clear road conditions. These so called safety features became a safety hazzard. I turned off the cruise control for long stretches because the random braking caused driver stress and fatigue. When I got tired of pressing the accelerator pedal, I would engage the cruise control and my manual work around was to have my foot hover over the accelerator pedal to override the braking manually. This was stressful since I never know when the hard braking would occur. This problem makes the car unsafe and very difficult to drive on a road trip over freeways. It also significantly impairs the value of this very expensive car since a standard feature (cruise control) does not function properly. It is scary to drive with random sudden hard braking. I bought this car for my wife and now she won’t drive it on a freeway due to this serious malfunction. I would like a response as to how you will remedy this problem