2021 TESLA MODEL Y Complaints
View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL Y- Hermosa Beach, CA
While using the autopilot (not full self driving feature) on the highway, I have experienced multiple inatances sudden braking for no reason. No vehicle has been in front of me in these instances and it has occurred most often on undivided highways and highways where there is a hill. This has made engaging the autopilot dangerous as there are cars behind me and I could have been rear-ended on multiple occasions. Additionally, while driving manually on city streets where there are stop signs, there have been multiple instances where the vehicle has given me a forward collision warning because I am slowing down to a vehicle that is ahead of me at the stop sign. This has most often happened on uphill and downhill instances where there are stop signs.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Warrenton, VA
Tesla Phantom breaking issues on my Model Y. Clear roads and then sudden deceleration in perfect weather conditions with no nearby cars
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Lafayette, CA
My Model Y Tesla, while driving on the freeway using full self driving, would abruptly slow down from 70mph to 40 mph in matter of seconds without warning and luckily there was nobody around me. I did a bug report on it many times but Tesla discounted that. Also my front windshield wipers would come on for no reason even on a sunny day. Sometime on a raining day when going into a tunnel the windshield wipers would stop and would not come back on when I get out of the tunnel and that is really scarily as I was unable to see during heavy rain. I had to manually turn it on and that took a few seconds and in the meantime I could not see anything due to heavy rain. I brought this to Tesla and they told me that the windshield wiper control and the headlight use the same sensor and there is nothing I can do except to place the windshield wiper on manual mode. The rain detection wipers are on many different model cars without issues. I am not sure why Tesla could not add an additional sensor just for the windshield wipers.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- BOZEMAN, MT
While the car is in “autopilot” (we did not pay for full self driving package), the car will apply braking often while at posted speeds on interstates and highways in Montana, Idaho, Nevada, California, and Utah. Our observations notice it happens when the road color transitions between older and newer road surfaces and in curved sections of roadway (especially curves to the left). We are looking for a replacement electric vehicle now due to this problem.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Port St Lucie, FL
Driving on I95 in Florida. Cruise control engaged at approximately 70 mph. Problem: sudden braking without my stepping on brake pedal. Car started slowing down immediately and veering to the left almost out of lane of traffic. I immediately pressed accelerator and avoided any collision. This happened 3 times to me, always on I95 where I do most driving, always with cruise control engaged.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL Y- Riverside, CA
The car suddenly stops as if the traffic ahead is stopped. I noticed it happens when the auto pilot is on. I gave up using the autopilot because I have experienced the sudden break and I have missed having an accident. It kind of feel like the sensors from the sides get the idea that if the side lane is going slow the car has to break suddenly.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Los Angeles, CA
My Tesla Model Y has phantom braking issue. When on autopilot (not full self-driving) traveling io the freeway, it just suddenly slows down to 45MPH for no obvious reason. This problem happens every time on the southbound direction of Interstate 5 when the car passes under the overpass bridge at Valley View Blvd in Santa Fe Springs, CA. The slow down also happens without fail in the same general area on the northbound direction of the same freeway. This incident last happened on May 27, 2022 but has happened numerous other times. It has also happened randomly on other freeways.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Reno, NV
On multiple occasions, I have experienced the "phantom breaking" problem when using either adaptive cruise control or the limited self driving feature on my Tesla. I've experienced the problem when driving in traffic (me in another lane, passing a larger vehicle) when the breaking system will activate and all kinds of warning sounds given by the vehicle. I've also experienced the problem when driving alone on the highway (no traffic in either direction), usually in daylight conditions, when the breaking system activates and alarms go off. Additionally, I've experienced the problem when cruise control is activated and a vehicle turns in front of me (either in the same direction or sometimes when turning on a cross street), it's just strange for this to happen when the vehicle is about 1/4th of a mile (or more) in front of me and the turning action of the other vehicle will be complete without causing any concern for my vehicle. This has happened 30-50 times since I purchased the vehicle in late September 2021, so I don't have specific dates for each of these occurrences but it happens so frequently that I pretty much don't use the cruise control or self driving function anymore.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- King William, VA
The contact owns a 2021 Tesla Model Y. The contact stated while driving 60 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking. The contact stated that the speed was then reduced to approximately 35-40 MPH inadvertently, and then resumed the set speed. There were no warning lights illuminated. The contact stated that there were no other vehicles or objects nearby to cause the failure. The contact stated that the failure had been reoccurring while driving in self-driving and adaptive cruise control modes. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL Y- Staten Island, NY
Car was on autopilot full self driving. Truck hit car and vehicle was severely side scrapped. Over 35k in damages. Autopilot did not stop or drive to the side to avoid collision. Autopilot failed Videos can be provided.
Source: NHTSA WEB SITE