2024 TESLA MODEL Y Complaints

While driving, my vehicle released a loud pop and metal noise. After pulling over large bolts fell from the front of my car caused by a suspension issue. Tesla service later confirmed that the problem was due to improper torque in the suspension components, specifically the front lower links. This resulted in hardware failure, including bolts loosening or coming out of the suspension assembly. This is a serious safety concern, as it could have led to loss of control while driving. The vehicle required replacement of suspension components and hardware under warranty. This defect appears to be related to improper assembly or servicing rather than normal wear and tear. Tesla is now refusing to give me a detailed report of the manufactured defect cause.

INCIDENT: On April 17, 2026 at ~8:30 AM, my 2024 Tesla Model Y was operating on FSD (Supervised) approaching Wunderlich County Park parking lot entrance, Woodside, CA. Clear daylight, 11-12 MPH, turning into the parking lot. WHAT HAPPENED: A stationary metal W-beam guardrail (~2-3m long, ~1m tall) was directly in the forward path, clearly visible. FSD failed to detect the obstacle, then silently disengaged 2 seconds before impact. TIMELINE FROM IN-VEHICLE REPLAY: - 08:30:23: Vehicle fully aligned with guardrail, direct collision course - 08:30:24: FSD actively engaged (Self-Driving indicator displayed), 12 MPH, guardrail clearly visible - 08:30:25: FSD disengaged - 08:30:27: Impact TWO FAILURES: 1) DETECTION: For ~2 sec (08:30:23-08:30:25), FSD in active control with clearly visible stationary standardized guardrail directly in path. System failed to detect, decelerate, or alter course. 2) SILENT DISENGAGEMENT: FSD disengaged at 08:30:25 with no audible alert, no haptic feedback, no visual alert in driver's forward field of view, no "Take Over" prompt. Only indication was center display change, outside driver's forward line of sight required by Tesla's Owner's Manual to keep eyes on the road. DRIVER STATE: I was monitoring road per Owner's Manual. I received no warning of FSD handoff. I had no awareness FSD disengaged. I took no manual action (no brake, no steer) because I was not notified. I discovered disengagement only upon reviewing in-vehicle dashcam replay the following day. The 2-sec interval was insufficient reaction time even for an informed driver (below AAA/NHTSA 1.5-sec baseline). Research on automated handoff indicates 3-7 sec needed even when notified. I was not notified at all. CRASH: Yes, vehicle collided with the guardrail. INJURIES: None. THIRD-PARTY DAMAGE: None. FIRE: None. CONSISTENCY WITH NHTSA PROCEEDINGS: Pattern matches concerns in Investigation PE21-020, Engineering Analysis EA22-002, Recall 23V-83

[XXX] [XXX] leaving [XXX] through residential gate using Tesla FSD, a car had passed through and the gate was closing. I expected the car to stop, it proceeded at a speed of 10 mph. The barrier struct the rear passenger side of the car. Significant damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On December 2, 2025, my Tesla was charging in the garage of my residence in [XXX] , when a fire appears to have originated in or around the vehicle area. Before the fire, I smelled smoke/burning and also heard popping sounds. The fire spread rapidly and resulted in the destruction of my home, creating an immediate and severe risk to the safety of all occupants and anyone nearby. This incident exposed those present to danger from flames, smoke inhalation, toxic fumes, and structural collapse, and it caused emergency evacuation and displacement. The fire department identified the garage or vehicle area as the origin. The exact component or system that failed is unknown at this time, but the circumstances indicate a possible failure involving the vehicle, charging system, battery system, or related electrical components. I am not aware of any prior battery, charging, or electrical warning messages before the incident. Emergency responders and insurance representatives were involved after the fire. I previously attempted to notify Tesla of this incident, but I did not receive a response. Because this event involved a catastrophic fire and total residential loss, I believe it should be reviewed as a serious vehicle safety matter and that all relevant vehicle data, charging data, components, and related evidence should be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

These rims outter lip have a poor design and when hitting a pot all the outer lips add additional pressure and the rim causes the tire burst This is the 2nd time this has happened to me. In 2 the years I had the car. The first time it happened was in NY state

NHTSA COMPLAINT NARRATIVE — SAFERCAR.GOV Vehicle: 2024 Tesla Model Y Component/System: Full Self-Driving (Supervised) Software, Version 14.2.2.5 On March 14, 2026, at approximately 5:22 PM, a 2024 Tesla Model Y was traveling on U.S. Route 3 in Franconia, New Hampshire, at approximately 45 mph within the posted speed limit. The vehicle was operating with Full Self-Driving (Supervised) software version 14.2.2.5 actively engaged. Three occupants were present in the vehicle, including two minor passengers. All occupants were properly restrained with seat belts. Component/System That Failed: The Full Self-Driving (Supervised) system, version 14.2.2.5, failed to safely detect and respond to a snow-covered road surface. The system lost control of the vehicle upon encountering a snow patch on the roadway, causing the vehicle to strike a tree. The FSD system is the primary failed component. The vehicle has been towed and is available for inspection upon request. How Safety Was Put at Risk: The FSD system was in active control of the vehicle's steering, braking, and acceleration at the time of the failure. The system provided no auditory alert, no visual warning, and no driver takeover request prior to the loss of control event. The failure occurred without any warning whatsoever, leaving insufficient time for the driver to intervene and prevent the collision, despite the driver actively supervising the system in full compliance with Tesla's own supervision requirements. Three occupants were placed in immediate risk of serious injury or death. The vehicle struck a tree and was totaled. Emergency services responded and evaluated all occupants on scene. An official police report was filed. Prior Warning Lamps, Messages, or Symptoms: None. The FSD system issued zero warnings — no auditory alerts, no visual prompts, no haptic feedback, and no takeover requests — at any point prior to or during the loss of control event. The system was operating normally by all displayed indicato

The contact owns a 2024 Tesla Model Y. The contact stated that while driving at 22 MPH in full self-driving mode, the vehicle inadvertently crashed into the rear driver's side of a parked vehicle on the shoulder lane. No warning light was illuminated. The other vehicle was unoccupied. The contact's front passenger side sustained damage. The contact stated that the automatic emergency braking system activated moments before the crash, but it was too late to prevent the collision. The air bags did not deploy. The contact suffered from cervical strain and rib contusion and received medical attention for the injuries. A police report was filed. The vehicle was towed to a body shop and was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

Vehicle: 2023 Tesla Model Y VIN: [XXX] Mileage: Approximately 40,531 miles Software Version: 2025.45.9 FSD (Supervised) Version: v14.2.2.4 While driving on [XXX] near the [XXX] entrance in Mission Viejo, California, the vehicle was operating under Full Self-Driving (Supervised) mode. As the freeway lane ended/merged, the vehicle unexpectedly performed a sudden full stop at freeway speed. There was no visible obstruction in front of the vehicle. Multiple vehicles behind me had to brake abruptly to avoid a rear-end collision. The system did not provide any audible or visual warning before the sudden braking. This has created a serious safety risk due to the high-speed freeway environment. This issue appears to be related to lane-ending or merge interpretation by the FSD system. I am concerned that this behavior could result in a rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System: Braking System (Caliper Bolt) and Suspension (Control Arm/Linkage Bolt). Description of Incident: While traveling on a tollway at 70 mph, I heard a faint noise followed by a severe metallic scratching sound coming from the front driver-side wheel. Upon inspection at a tire service center, it was discovered that a brake caliper bolt had fallen out, causing the caliper to displace and score the inner rim of the wheel. The vehicle was towed to a Tesla Service Center, where the caliper and wheel were replaced under warranty. Tesla could not identify a root cause but stated they performed a quality check on all remaining wheels. Subsequently, a second failure occurred on the front passenger-side wheel. A different bolt—this time related to the suspension—loosened or fell out. The vehicle produced a severe grinding noise and felt unstable, as if the wheel was about to dislodge. Safety Risk: Both incidents posed an immediate risk of catastrophic mechanical failure at high speeds. A detached brake caliper can lead to total loss of braking or wheel lock-up, while a suspension bolt failure can cause a complete loss of steering control. Either scenario could have resulted in a high-speed collision, endangering my life and the lives of my two children. Confirmation/Inspection: • Confirmed by Dealer: Yes, Tesla Service Center performed repairs on both occasions. • Available for Inspection: The vehicle has been repaired, but service records and photos of the damage/missing bolts are available. • Other Inspections: Initial driver-side failure was visually confirmed by Discount Tire. Warning Signs: There were no dashboard warning lamps or messages. The only symptoms were a brief "pop" or "click" followed immediately by loud metal-on-metal grinding and vibration.

When Adaptive cruise control is on random phantom braking occurs. It can be very severe and drops speeds of 20-30 miles within seconds. Occurs on highways and is random and occurs daily. ( multiple times in a day) Has been serviced 4 times and Tesla cleans the cameras and adjusts them. It has progressively gotten worse and Tesla said don't bring it in because they cannot fix it. They describe it as a software update.