2024 TESLA MODEL Y Complaints

Driver side front window auto rolled back up after pressing the button to once to roll it down. This happened while driving while the right hand was on the steering wheel. The left hand got caught inbetween the window glass and the window frame as it auto rolled back up on its own. It caused bleeding and pain to the left hand.

On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time and I had my adaptive cruise set at approximately 72 mph. I was driving our 2024 Tesla Y. At approximately 10:21am the rear of car began to slide right as we entered gradual left curve, possibly because we hit water on road. I tried to slightly correct right and when I did that the steering wheel aggressively corrected back left which put us into a slide. Within a second we hit a tree on the passenger side. The impact was severe and on the passenger side door where my wife was sitting. At that time I theorize that my dog was ejected out of the back window and thrown across the freeway. We then rolled in the other direction (I dont know how many times) down a hill and settled upside down. I immediately smelled smoke and began to try get out of my seatbelt but I couldn’t. I carry a knife and I was able to cut myself out. I then tried to open door and could not so I began punching the glass and eventually got it moving and pushed on it and got it open. I slid myself out, turned around and saw car was on fire. I pulled my daughter out and then began extracting my wife. She was unconscious and had obvious orthopedic injuries. I am 100% confident that had I been driving my other vehicle (non Tesla) that this accident would have NOT occurred. The Tesla and its steering system caused this accident. On top of that, the batteries immediately caught fire, my seatbelt release button did not work, and the electric door button did not work. Had I not been carrying a knife and strong enough to punch door open this story would have ended up differently. The car completely burned. As far as I know, this was the first time this exact issue presented itself. However, when looking online its seems this issue is fairly common with Teslas in wet weather.

The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and they do not open the car. If the power dies in the car, there is no way for me or my passenger to escape the car. I reported this to Tesla and they are not able to immediately investigate it or provide me replacement vehicle.

Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to Oil pump gets hot and damage. This can also cause fire. Many people have been complaining about similar issue on Facebook group.

Tesla's full self-driving software continues to malfunction. On January 30th at 9:50 a.m. mountain standard Time I was parked at work and discovered my vehicle was left unlocked with a partial window unrolled. This was my first indicator of many faulty problems signaling the vehicle was not operating properly. The vehicle has a proximity sensor via Bluetooth that locks and unlocks the vehicle on the owners approach was not properly working. On January 31st I experience a catastrophic failure with the software of the vehicle as I was locked out of my vehicle after utilizing summons feature that stopped the vehicle in the middle of the intersection obstructing traffic. Police arrived on scene within 30 minutes and we were unable to put the car in any gear to either drive the vehicle or place it in neutral to roll it out of the way. I have detailed video of the incident which is a better accounting of the incident on both occasions, the 30th and 31st of January. This is roughly the third or fourth occasion of Tesla's system producing a catastrophic failure resulting in damage to the vehicle or property damage.

Vehicle experienced PCS (Power Conversion System/DC-DC converter) failure, rendering it completely undrivable—no 12V power, cannot charge or start. PCS is physically integrated inside high-voltage battery pack per service manuals. High-voltage battery warranty active (8yr/120k miles). Tesla service denies coverage citing "associated component" in vague emails—provided only general warranty table, no specific exclusion language despite repeated requests for exact quote/formal written denial. Escalated to managers: Offered "view-only" internal service bulletin on screen at meeting—no print/copy/photo allowed. Explicitly refused formal written denial letter.

On [XXX], while operating my 2024 Tesla Model Y in Full Self-Driving (Supervised) mode, the vehicle experienced an Uncommanded Steering Input leading to a collision. The vehicle was traveling at a very low speed of approximately 5 mph in a clear, simple environment. Despite this walking pace, the FSD software failed to identify a visible concrete curb and initiated a sudden, sharp turn directly into the obstacle without any prior warning or driver input. The fact that the system executed such a violent and erroneous maneuver at 5 mph indicates a fundamental failure in the Neural Network's object detection and path planning logic. If this logic failure had occurred at higher speeds or near pedestrians, the results could have been catastrophic. The local Tesla Service Center (Watertown, MA) refused to conduct a physical inspection or a log review of the steering torque. They issued a Repair Estimate of $1,217.26 while claiming 'no hardware fault codes' were present, thus ignoring the documented software malfunction. As a leaseholder of this vehicle with only 15,489 miles, I am reporting this as a significant safety defect that the manufacturer refuses to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Description (in my own words): We were driving southbound on [XXX] from New Hampshire back to Boston in our Tesla Model Y. Traffic became increasingly congested and slowed to a crawl. My wife was driving, and I was in the front passenger seat working on my laptop. As traffic built up, my wife became momentarily distracted and did not apply the brakes in time. I noticed, in my peripheral vision, the vehicle ahead of us—a truck—suddenly filling the windshield. At that point, I heard the forward collision warning alert, but it activated extremely late, essentially at the moment of impact. The vehicle did not automatically brake or stop, despite the low speed, close proximity, and clear visibility of the truck ahead. We collided with the truck in front of us. Damage was minimal (license plate damage and a small dimple on the front of the vehicle), but the safety concern is significant. Both of our Teslas are configured with forward collision warning set to “Early.” Under normal circumstances, this alert triggers frequently, sometimes conservatively. In this incident, however, the warning activated far later than expected, and there was no automatic braking intervention prior to impact. The front camera appeared clean and unobstructed. I am filing this complaint because this behavior undermines my confidence in the vehicle’s collision avoidance and automatic emergency braking systems. I am also filing a similar complaint for our Tesla Model 3. I am now anxious about whether the software will perform as expected in situations where driver attention lapses briefly—precisely the scenario these safety systems are designed to mitigate. I am requesting that NHTSA review this issue, as the system did not behave in a manner consistent with its intended safety function. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged in for more than a year, started smoking and wire melted while vehicle was parked. If this would have happened while my wife was on the highway on the way to work and smoke suddenly appeared, it would have cause her to be startled and degrade her ability on a busy highway. This would have most likely have created a traffic incident in Memphis on highway 240. I asked the dealer if there were any reports of defective part and I was told no. I brought the components in to show but the parts manager or service staff were not interested in the details or my concerns that smoke had been detected and that it melded the metal piece of USB-C charger to that TESLA part. I bought another replacement part from TESLA, but I am not utilizing the charging port for fear of smoke/fire. There were no warning lights or indication prior to the day of event where my wife observed burnt plastics and visible smoke. On November 26th called me in a panic that the car was smoking. She went out to our vehicle during her break and she smelt burnt plastic and observed smoke from the middle console. Shortly after she called me at my work, and after making sense of what she was telling me, I told her to unplug the USB-C but the parts manager melted of and the metal piece was stuck in the charging port. I left my work and after 30 minutes got to the vehicle, the burnt plastic was still evident but smoke no longer visible. I detached the panel with the part unplugged from power source, thank you YouTube for the DIY video. Pictures will be included with this report, but format doesn’t allow for video upload. Video will be provided upon request.

Autopilot was engaged and active at the time of the incident. The vehicle failed to detect a stationary piece of road debris (appearing to be a dropped vehicle part) located in the driving lane. The system did not provide any warning, slow the vehicle, or attempt an avoidance maneuver. The vehicle drove directly over the debris, resulting in damage to the lower exterior/body panel. Road and traffic conditions were normal. This raises concerns about Autopilot’s object detection and hazard response capabilities.