2021 TESLA MODEL Y Complaints
View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2021 TESLA MODEL Y- HOUSTON, TX
Since the v11 upgrade, my backup camera has dropped frames and lags while backing up to the point that I have almost hit bollards while backing up. If a child walked behind the car, I would not know it.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Bridgewater, NJ
The Tesla has been doing phanton breaking. For example on the highway using dynamic cruise control or autopilot. When a truck is merging to the right lane it will apply quite the break force. Almost got rear ended cause of this on the highway. Observed this a few times on drive from Ga to NJ. I also noticed going up and down hills with dynamic cruise control it will sometimes trigger the front collision warning or phanton break. This seems to be sporadic and doesn’t like one lane back roads. Last and it least I also noticed that using auto pilot the car forces you to use auto high beans. On the highway at night it will go off and on a lot to the point drivers on opposite side of the road would flash their lights to let me know about the high beans. The model teslas doesn’t use radar or laser sensors like previous year. It does seem to have a lot of impact cause I did not see these issues with my Lexus RX350 With dynamic cruise control, lane keep assist, auto high beans, and front collision warning.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Miltona, MN
When using auto pilot our car will suddenly slam on the brakes usually for no reason. Sometimes it will if there is a large vehicle in the oncoming lane. Other times it will do this if we are the only car on the road. It will also do this even more frequently at night. It does this even if emergency braking is turned off. It causes us to panic and search around for a problem. At minimum they need a way to turn this "feature" off and offer normal cruise. This system is not ready for road use. This happens multiple times every time we use the car.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- SAN ANGELO, TX
Phantom braking!! It's happening almost everytime I engage autopilot and it's unfortunate because this system would be amazing if it wasn't do this issue. Anytime I'm in a 2 way highway and I have a semi or a large vehicle coming my way on the opposite lane it decides to slow down from the speed limit around 75mph in Texas all the way down to 35mph, which makes for a dangerous condition and puts me at risk of getting rear ended. I have reached out to Tesla Service and they said they can't do nothing about it. I have videos of these incidents but it seems like I can't upload on these Forms. Please reach out to me so I can send you these videos of the phantom braking.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Napavine, WA
While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!
Source: NHTSA WEB SITE -
-
2021 TESLA MODEL Y- Victoria, TX
Multiple times we have been on empty open roads traveling at 60-70 mph only to have the vehicle slam on the brakes and slow down to approximately 30-50 mph. There are no obstructions on the road or oncoming vehicles when this happens. This has been reported multiple times to Tesla and I have been told their are no issues and the the car “must have seen something on the highway”. This is totally untrue. The vehicle will also slam on the breaks in 2 lane highways if a large truck or semi is traveling in the opposite direction.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- YORBA LINDA, CA
Car randomly breaks while in autopilot mode. Very dangerous since someone can crash into me from behind. There is nothing on the road in the way and no emergency vehicles nearby and no stoplights or stop signs when this happens. The car does not always notify of blind spots when backing the car up.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Peoria , AZ
Phantom braking on Autopilot, multiple times Car just brakes out of the blue and it’s not safe
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Lebanon, NJ
Each time I'm on a two lane rural road (one lane on each direction with the double yellow line between the lanes) the phantom breaking is unbearable (MYLR vision only). 90% of the time if there is a large truck going on the other side, Autopilot will slam on the breaks and beep like crazy thinking that the truck is going to hit me head on. I don’t think it is the forward collision warning as this never happens when I don't use autopilot.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Peoria , AZ
While using adaptive cruise control the vehicle will suddenly brake. I thought it would get better after it’s system learned but still happens when a large vehicle or even a pedestrian is in an adjacent lane. Car has 3940 miles on it now. Last highway trip of 100 miles it happened five times. I don’t know how badly it brakes now because I keep my foot on the gas pedal while in adaptive cruise control so I can react quickly to it. We previously owned a 2018 Tesla 3 with radar enhanced “auto pilot” and did not experience this problem.
Source: NHTSA WEB SITE