2021 TESLA MODEL Y Complaints
View complaints related to 2021 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2021 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL Y- Eden Prairie , MN
When driving on divided interstate highways using adaptive cruise control the car would suddenly without warning brake heavily. This is happening up to five times a day on long trips. Weather was clear, no other cars in front and no obstacles on the road. The only recourse was to slam the accelerator to the floor and hope no one was tailgating. This has also been happening on two lane roads when a truck or other large vehicle approaches. This was so dangerous we can no longer use the feature on two lane highways.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Lynchburg, VA
I just want to add my name to list to complain about phantom braking. You can't trust the adaptive cruise control to maintain correct speed as it will at random times brake hard when there is nothing in front of you. Maybe 20% of the times I use it.Sometimes it looks like a shadow on the road will cause it, maybe at night and when the weather is bad. It brakes hard too and you have to be ready to compensate. I think it is from using just cameras and no radar in my newer model
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Sonoma, CA
On numerous occasions while using cruise control the the Model Y brakes would be suddenly applied in the following situations. While in the inside lane of a curve in the road when several approached from the other direction the brakes would be suddenly applied when the front of the Model Y was pointing at one of the middle vehicles in the line of approaching vehicles. This sudden braking does not happing when traveling down straight sections of roadway or when traveling in the outside lane of a curve.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- MANSON, WA
I have consistently experienced “phantom braking” when using cruise control. (I do not use full driver assist). I drive frequently on two lane highways and the braking occurs seemingly randomly, sometimes even when no other vehicles are close enough for concern, but usually when a large truck is approaching on the opposite side. I don’t recall having the problem while driving on divided highways. Each time this has occurred I am startled by the warning beep and am in fear of a rear-end collision, so I have stopped using cruise control except on multi-lane, divided highways. I read about “phantom braking” in the Washington Post and was surprised that there were not more similar complaints.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Lake Oswego, OR
I was driving north on I-5 in southern Washington on a sunny Sunday morning with low traffic in October 2020. I had only had the car for a few days and was using the autopilot and cruise control for the first time. As I approached an overpass that was casting a shadow across the highway, the car suddenly braked hard. Fortunately there were no vehicles immediately behind me. If there had been, I likely would have been rear-ended. About 15 minutes later, while driving in the middle of the three northbound lanes, a motorcycle passed me on the left and then cut across my lane to get to an exit. Again, the car braked suddenly. When I next stopped to charge the vehicle, I went online and read on various Tesla user chatrooms that this was a widely experienced problem. I immediately stopped using the autopilot and cruise control. I have not used them at all in the past 15 months.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL Y- MILL CREEK, WA
Experienced "Phantom Braking" several times when cruise control is activated on a highway.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Santa Fe, NM
Chronic problems with phantom breaking. We’re deathly afraid of getting rear-ended on the interstate. It’s a scary situation - we’re terrified.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Mars, PA
Traveling at 70mph on a highway with no cars in front using Autopilot with steering assist. The car suddenly braked hard and came to almost 35mph before quickly regaining speed. Had a car behind me that could have rear ended me on the highway. This was one of many times has happened but this was the most severe.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Decatur, AL
On multiple occasions when auto pilot engaged, car will suddenly brake with extreme force. I have not been rear ended because of it, but it could very well happen. On Jan 30, as an example, travelling on divided 4 lane highway, no one in front of back, autopilot engaged, for no reason, it tried to come to a sudden complete stop while going 70mph. There was nothing in the road whatsoever. MULTIPLE other instances of this. On 2 lane roads, this happens even more frequently, I would estimate once every mile, though not always as severe.
Source: NHTSA WEB SITE -
2021 TESLA MODEL Y- Portland, OR
Sudden, unexpected breaking multiple times while using autopilot cruise control.
Source: NHTSA WEB SITE