2024 TESLA MODEL Y Complaints

My 2024 Tesla Model Y hit a parked vehicle on the right side of the street during FSD self driving. The car suddently slanted to the right and hit the parked vehicle. During FSD drive, it did not give any warning before the accident. My dauther was injured on her face. Clearly the new version FSD v14.1 software is very defective. I am located in San Jose, CA.

My vehicle’s auto-high beam system does not properly recognize other traffic. It specifically fails to substantially dim the high beams when approaching oncoming vehicles or when behind other traffic on roadways. I have reported this to the manufacturer and attempted to have the dealership fix this on multiple occasions. The dealerships insist that the vehicle dims the required number of pixels in the headlights to not blind other drivers. However, this does not appear to be effective as other drivers that I have followed behind reported that they were being blinded by my highbeams while I was behind them. There is a notable difference between the highbeams and the low beams which the car fails to substantially adjust for when using this required feature to utilize the self driving/auto pilot feature.

While the car was in operation a message popped up with flashing red light and said drive unit issue car powering down. It went into neutral. Turns out the inverter and rear drive unit had to be replaced

Vehicle appears to be giving off toxic fumes causing medical symptoms like headaches for multiple drivers over last 2 months since vehicle was purchased used, fumes have a sweet smell but source of fumes was unable to be identified by Tesla service center. Fumes appears to be coming from front vents of vehicle. Suspecting there is a coolant leak but source of leak is unknown. Tesla had indicated that coolant reservoir was slightly below expected levels. Tesla replaced cabin air filters but that did not resolve the issue, cabin air filters had already been replaced prior to tesla replacing the filters. Tesla service centers indicated they do not have the equipment needed to test what chemicals are in the fumes and have no idea what they could be.

When there is sustained rain, horn fills with water becoming inoperable. Tesla confirmed this is the normal operation of the horn.

I would like to report a significant incident involving the auto-corrective steering in my vehicle. While driving on the highway, the steering wheel experienced a strong jolt, which I believe was caused by the auto-corrective steering system. This resulted in the vehicle spinning three times and ultimately coming to rest on the grassy center divider. Fortunately, no damage occurred at that time, and I initially attributed the incident to road conditions. I continued driving for approximately 30 minutes in rainy weather without further incident. However, a few hours later, during my return journey, the same forceful jolt to the steering wheel recurred about 20 minutes into the drive. On this occasion, the car spun 1.5 times and subsequently collided backward with the concrete center divider. It is fortunate that no other vehicles were involved, given the heavy traffic and rainy conditions at the time. During both of the incidents, I had both hands on the steering wheel and was not able to correct steering due to the strong force from the steering wheel jolt. I did have a Police Report filed, but have to get number when I return home.

The driver’s seat material is deteriorating prematurely on the left bolster area. The damage affects the structural support of the seat edge, which causes the driver to shift position unexpectedly during turns, braking, and lane changes. This instability can delay reaction time and reduces secure seating posture. The deterioration is progressive, and if it continues, the driver may not remain firmly supported, which creates a safety risk under normal driving conditions. This also suggests a potential materials or manufacturing defect for this model year.

I am writing to report critical safety issues I’ve experienced while using Tesla’s Full Self-Driving (FSD) software version 14.1.3. The recent update has introduced several dangerous behaviors that were not present in previous versions. One issue occurs frequently on neighborhood roads: the vehicle performs sudden emergency braking for no valid reason. For example, during one drive, it abruptly stopped because a few leaves blew across the road. There were no pedestrians, vehicles, or real obstacles present. These false-positive braking events are alarming and could easily cause a rear-end collision. An even more concerning issue arises during highway driving. The car now repeatedly swerves partially into adjacent lanes—without signaling—and then abruptly returns to its original lane. This happens constantly, even in light traffic, and it did not occur in previous versions of the software. This erratic behavior is incredibly dangerous and could easily cause sideswipe accidents or create confusion for surrounding drivers. It is clear that version 14.1.3 is a regression from earlier versions. The system’s decisions are more erratic, less confident, and frequently unsafe. I no longer trust the FSD to operate reliably in environments where it previously performed well. I urge your agency to investigate this software update as it presents a real and growing hazard on public roads.

While driving ~40 mph with no Autopilot or cruise control active, my 2024 Model Y suddenly braked itself from 40 ? 0 mph for no reason. The road ahead was clear. I did not touch the brake. My 3-year-old was in the car. We were nearly rear-ended and could have been seriously injured. When I went to Tesla Service, the manager insisted I must pay a $270 diagnostic fee unless they “find a problem,” while also saying the incident was likely caused by “shadows.” This makes me believe they will simply say “no issue found” and charge me despite this being a severe safety malfunction. When I reached out to Tesla Customer Support, they stated it was a known issue. This poses a serious risk of rear-end collisions, injuries, or fatality, and Tesla is not addressing it.

On November 8, my 2024 Model Y suddenly came to a complete stop from about 40 mph while I was driving with no cruise control or Autopilot active. This was extremely dangerous — my [XXX] was in the car, and we were lucky no one was behind us. It put myself, my child, and others in the absolute risk of collision and injury. When I contacted the service center they said it sometimes happened due to "shadows" or "sun". They refused to run a diagnostic on the car for free and wanted me to pay for it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)