2003 THOMAS ER Complaints

TL*- THE CONTACT STATED THAT HE DRIVES A 2003 THOMAS BUILT BUS FOR WALLENPAUPACK SCHOOLS IN PA. THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER 09/14/05 FOR THE STOP ASSEMBLY WITH CAMPAIGN# 05V347000. THE COMPANY HAS NOT RESOLVED THE RECALL REPLACEMENT, AND HE RECEIVED HIS 2ND NOTICE FROM THE MANUFACTURE 05/16/06, STATING THAT THE MANUFACTURE STILL HAS NO RECORD OF THIS RECALL BEING REPAIRED. THE MOST RECENT LETTER WAS RECEIVED 11/03/06 AND THERE HAS BEEN NO RESOLUTION AS OF YET. THE CONTACT STATED THAT HE HAS CALLED THE ROHRER BUS LINE ON SEVERAL OCCASIONS AND HAS BEEN TOLD BY STEVE PAT WITH # 717-957-4774 THAT HE WILL BE OUT TO TAKE CARE OF THE RECALL. THE CONTACT STATED THAT NEITHER MR. PAT NOR THE MANUFACTURE HAVE DONE THEIR PART TO FIXING THIS REPAIR. THE CONTACT WILL SUBMIT MODEL# WHEN HE RECEIVES HIS HARD COPY. THERE HAS BEEN NO FAILURE TO DATE. *NM