2025 THOR MOTOR COACH PALLADIUM Complaints

NOTE: This is an RV built by Thor Motorhomes on a Ford Transit chassis. I believe the issue is caused by Thor. There is a sticker on the window of the side sliding door that gives instructions for unlocking the door (from the inside) in case of an emergency. The sticker states: "WARNING IN AN EMERGENCY, PULL THE LATCH TWICE TO UNLOCK THE DOOR". The instructions do not work. The sticker should only have been used on RV's on a Ram Promaster chassis as that is a standard function of that van. The Ford Transit does not have that feature. An employee at Thor acknowledged to me that the sticker was placed in error. I know that it was placed on at least one other (and possible many other) Ford based RVs. There has been nothing sent out to owners to warn them of this issue. In the event of a fire or accident this could delay or prevent a passenger from being able to exit the vehicle. The door can be unlocked manually so there is nothing that needs repair - people just need to be warned that the posted instructions are wrong.