2023 THOR MOTOR COACH QUANTUM Complaints

View complaints related to 2023 THOR MOTOR COACH QUANTUM. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2023 THOR MOTOR COACH QUANTUM. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 THOR MOTOR COACH QUANTUM
    - Mountain House , CA

    I bought this RV as a new 2023 Thor Quantum MB24 . After a recall performed by Mercedez of Pleasanton , California ( after the VIN no. was punched on their computer ) , it shows as a 2021 Model year . How would I know if I was sold a pre - owned Motor Vehicle or a new one ? It has 2000+ miles in accordance to RECVAN @ Fremont , California , was acquired driven from Elkhart , Indiana to California . There were few issues and problems that I found out later after I had the RV parked outside my resident in Mountain House , California : Dirty outside compartment , Inoperable Navigation system , left outside wheel hub cap held by a single screw , all 4 rear wheel air valves not working properly , dream dinette can not turn to bed due to improper fit , some outside compartment latches loose , shower curtain had tiny slits , missing toilet bolt cover . Most of this issues was taken care of as part of the warranty . My concern is why is it a 2021 year model and not 2023 as per VIN NUMBER ? I s it Pre- Owned ? I don't have any way of knowing , hopefully you can help me with this issue . Thanks Respectfully , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE