TIFFIN Complaints

PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.

TL* THE CONTACT OWNS A 2016 TIFFIN ALLEGRO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE THROTTLE BODY WAS GETTING STUCK, THE ACCELERATOR PEDAL WAS SLOW TO RESPOND WHEN REVERSING OR WHILE IN DRIVE, AND THE CONTACT HAD TO MANEUVER THE PEDAL WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. ...UPDATED 03/13/17 *BF *CN

CUMMINS INC. ISSUED A FIELD ACTION, ATC1747 TO PREVENT PRESSURIZED ENGINE FUEL LEAKS. WE RECEIVED A LETTER FROM CUMMINS DATED JULY 28 2016 STRONGLY ENCOURAGING CUMMINS COMPLIMENTARY INSTALLATION OF FUEL SUPPLY LINE ISOLATORS ON #1 AND #6 FUEL INJECTORS. CUMMINS IS NOW SAYING THAT WE DIDN'T ACT ON THE OFFER QUICKLY ENOUGH AND THEY'VE RETRACTED THEIR OFFER TO INSTALL THE FUEL SUPPLY LINE ISOLATORS AT NO CHARGE. OUR RV ENGINE IS STILL UNDER CUMMINS FACTORY WARRANTY WITH ONLY 5,000 MILES, AND WE HAVE ALREADY HAD A SERIOUS PRESSURIZED FUEL SYSTEM LEAK AT THE FUEL INJECTORS, THAT WAS REPAIRED UNDER WARRANTY. WE WANT CUMMINS TO INSTALL THE FUEL SUPPLY LINE ISOLATORS TO PREVENT A FIRE IN OUR RV ENGINE, WHILE THE ENGINE IS UNDER WARRANTY.

TIFFIN RECALLED SOME 2008 ALLEGRO BAY MOTOR HOMES, BUT OURS WAS NOT ON THE LIST. WE HAD AN ISSUE WITH THE BRAKE CALIPERS FAILING IN JULY OF 2015. THIS WAS THE ISSUE OF THE RECALL. WE MADE A QUICK STOP TO AVOID A VEHICLE AND THEN THE BRAKES BEGAN TO DRAG. PULLED OVER, BRAKES WERE OVERHEATED SO WE BEGAN TO SEARCH FOR REPAIR FACILITY. WE WERE ABLE TO DRIVE SLOWLY TO THE GARAGE WHICH WAS ONLY ABOUT A HALF MILE. SPENT SOMEWHERE AROUND 6 HOURS IN REPAIR FACILITY. THEY REPLACED THE CALIPERS ON BOTH REAR BRAKES. THIS IS EXACTLY WHAT THE RECALL STATED WOULD HAPPEN. WE WERE NEVER NOTIFIED, AND STILL DON;T KNOW IF OUR VEHICLE SHOULD HAVE BEEN. THERE MAY BE OTHERS WITH THIS SAME ISSUE.

WE WERE TRAVELING IN THE SOUTH PASS OF BIG HORN NATIONAL PARK. THE GRADES WERE LONG AND STEEP. A PERSON PASSED US AND PULLED OVER AND STOPED US AND SAID WE WERE ON FIRE. THE COACH FILLED WITH SMOKE ND I GOT OUT AND FOUND THAT THE AREA ABOVE THE EXAUST PIPE HAD MELTED DOWN ON TO THE PIPE CATCHING ON FIRE AND BURNING UP EVERYTHING IN THE COMPARTMENT CAUSEING $3000.00 OF DAMAGE. ON MY OLDER MOTERHOME IT HAD HEAT SHEILDS ABOVE THE EXAUST TO PREVENT THIS. ALL THE OTHER BRANDS I HAVE LOOKED AT HAVE ALSO MADE PROVISIONS TO PREVENT THIS FROM HAPPENING. I HAVE ALSO LOOKED AT OTHER MOTORHOMS LIKE MINE AND SOME OF THEM ARE AT HIGER RISK THAN MINE. I HAVE TALKED TO TIFFIN BUT THEY SEEM TO BE "OH WELL" ABOUT THE ISSUE. I THINK ALL OF THIS MODEL AHOULD BE CHECKED AND MEASURES TAKEN. THE PEOPLE THAT HELPED ME OUT ON THAT MOUNTAIN SAID I WAS NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM BUT I DON'T KNOW WHAT KIND OF MOTORHOMES THEY WERE.

COACHSTEP MODEL 181174 30"SINGLE RETRACTIBLE STEP, BOLT IN MECHANISM SHEARED OFF RENDERING THE STEP UNUSABLE NOTE: I WAS ON STEP WHEN IT BROKE AND WAS NOT INJURED RV WAS PARKED WHEN IT OCCURED.

NHTSA CAMPAIGN NUMBER: 07E033000 CUMMINGS ENGINE SERIAL NUMBER 46565687 ON 6/02/2015 THE WRIST PIN FAILED ON THIS ENGINE THAT FALL IN THE SERIAL NUMBER RANGE 46543077 TO 46603939. THE WRIST PIN FAILED WHILE DRIVING ON LA 1 ABOUT TO TURN ONTO I49 CAUSING CATASTROPHIC ENGINE FAILURE. THE ENGINE HAD TO BE REPLACED. CONTACTED TIFFIN ABOUT IT AND LOCAL CUMMINS DEALER AT TIME OF FAILURE. TIFFIN WAS UNAWARE OF RECALL AND LOCAL CUMMINS DEALER WOULD NOT WORK ON THE MOTOR HOME. HAD A LOCAL ENGINE COMPANY DO THE REPLACEMENT OF ENGINE AND THEY WERE NEVER MADE AWARE OF THE RECALL. LAST NIGHT WHILE RESEARCHING THE INTERNET, I STUMBLED UPON THE NHTSA CAMPAIGN NUMBER. CALLED TIFFIN TO CONFIRM ENGINE SERIAL NUMBER WAS 46565687 AND MADE THEM AWARE OF THE NHTSA CAMPAIGN NUMBER. ALSO CONFIRMED WITH CONSOLIDATED TRUCK & SERVICE AGAIN TO CONFIRM THEY HAD NOT HEARD OF NHTSA CAMPAIGN WHICH WAS "NO". THEN PROCEEDED TO CALL CUMMINGS 1-800-343-7357 AND WAS TOLD TO TAKE IT TO THE "LOCAL" DEALER. SINCE THAT IS WHERE THE MOTOR HOME ORIGINALLY, THEY REFUSED TO WORK ON IT, WORK HAD BEEN COMPLETED ELSEWHERE THEN WHO INSIDE CUMMINGS DID I TALK TOO? AT THAT POINT HE TOLD ME HE COULDN'T HELP ME AND WOULD NOT TRANSFER ME HIS BOSS. AT THIS POINT I WOULD LIKE A CONTACT AT CUMMINS WHO UNDERSTANDS THE PROBLEM AND WILLING TO WORK ON COVERING THE COST OF REPLACING THE ENGINE THAT OBVIOUSLY FAILED DUE TO A KNOWN PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 TIFFIN ALLEGRO RED 34QFA (NA). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V880000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2013 TIFFIN ALLEGRO. WHILE WALKING DOWN THE STEPS OF THE VEHICLE, THE STEP BOLTS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEP BOLTS WERE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V880000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 05/26/16*LJ *TR

I READ RECENTLY IN A TIFFIN MAGAZINE (VOLUME 13, #1) ABOUT A CARLISLE HYDRAULIC PARK BRAKE FAILURE. I AM THE ORIGINAL OWNER. ALTHOUGH I HAVE NOT EXPERIENCED A FAILURE YET, I AM ANTICIPATING SUCH FAILURE.