TIFFIN Complaints

WHILE DRIVING RV WITH FREIGHTLINER CHASSIS ENCOUNTERED VIOLENT SIDE TO SIDE ROCKING WHEN FRONT RIGHT WHEEL HITS CERTAIN BRIDGE JOINTS, POTHOLES OR ROADWAY DIPS NEAR THE RIGHT SIDE OF ROAD,ACTS LIKE TIRE BLEW, STEERING WHEEL SHAKES. MUST STOP COMPLETELY TO STOP SIDE TO SIDE ROCKING.THIS IS ON 2013 TIFFIN ALLEGRO RED

[XXX]--I WAS TOWING A VEHICLE BEHIND A TIFFIN MOTOR HOME. A TOW BAR ATTACHES THE TOWED VEHICLE TO THE MOTOR HOME TOW HITCH. THE TOW BAR BEGAN TO SAG WHILE DRIVING ON A HIGHWAY. THE TOW HITCH IS WELDED TO A TIFFIN INSTALLED FRAME, THAT IS WELDED TO THE VEHICLE CHASSIS. THE TIFFIN INSTALLED FRAME CRACKED AND SEPARATED, CAUSING THE HITCH AND TOW BAR TO SAG. THE TOW HITCH IS ATTACHED TO THE FRAME WITH THREE BOLTS ON EACH SIDE. THE CRACKS HAD EXTENDED PAST THE REAR BOLTS AND CENTER BOLTS ON EACH SIDE. HAD THE CRACKS CONTINUED TO THE THIRD BOLT, THE TOW HITCH, TOW BAR, SAFETY CABLES, AND TOWED VEHICLE WOULD HAVE SEPARATED FROM THE VEHICLE. THE BOLTS USED TO ATTACH THE HITCH TO THE FRAME WERE APPROXIMATELY 1/4" SMALLER THAN THE DIAMETER OF BOLT HOLES. THERE IS EVIDENCE OF FRICTION, HEAT, AND DISTORTION OF THE WASHERS. THE HITCH HAS ONLY BEEN USED TO TOW A VEHICLE WEIGHING LESS THAN THE RATING OF THE TOW HITCH. THE HITCH HAS NEVER BEEN USED TO TOW A VEHICLE OR TRAILER WITH A TONGUE WEIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

COMPLETE FAILURE OF A CARLILE PARKING BRAKE SYSTEM. MOTOR HOME ROLLED DOWN MY DRIVEWAY. PARTS ARE NO LONGER AVAILABLE TO REPAIR. MOTOR HOME HAD TO BE CONVERTED TO A MANUAL PARKING SYSTEM AND THE ALLISON TRANSMISSION HAD TO BE MODIFIED (RETROFITTED) BY THE INSTALLATION OF A PARKING PAWL. FREIGHTLINER CORP. WAS VERY AWARE OF THIS PROBLEM, IMMEDIATELY SAYING THEY WOULD PAY FOR THEIR PARTS. I WAS RESPONSIBLE FOR LABOR AND ALL COSTS TO ALLISON. FAMILY MOTOR COACH HAD A FORUM WHERE THIS VERY ISSUE WAS DISCUSSED. STILL NO RECALL. I AM A WIDOW, TRAVELING ALONE. THIS IS A SAFETY HAZARD; WHAT IF THE COACH HAD ROLLED AND KILLED SOMEONE? WHO WOULD BE RESPONSIBLE? I SHOULD NOT HAVE TO PAY THE FULL COST OF THIS REPAIR WHEN THIS IS BLATANT NEGLECT AND NO FAULT OF MINE. UPDATED 06/15/2017*JS

WHERE THE METAL RING THAT THE SEAT BELT SLIDES THROUGH ATTACHES TO THE FRAME OF THE MOTOR HOME ABOVE THE PASSENGERS RIGHT SHOLDER AND THE DRIVERS LEFT SHOULDER THE MOUNT WAS ASSEMBLED WITH THE INCORRECT PARTS. THE STUD, SEAT BELT SLIDE, WASHER AND NYLON LOCKING NUT ARE INCOMPATIBLE AND THE NYLON LOCKING NUT WILL NOT SEAT ON THE THREADS OF THE STUD. THIS ALLOWED THE NUT TO LOOSEN FROM VIBRATION WHILE DRIVING ON THE INTERSTATE AFTER LESS THAN 4,OOO MILES AND THE BELT FELL FROM THE MOUNT. THE ISSUE IS THE OUTSIDE DIAMETER OF THE STUD MOUNTED TO THE WALL IS A LARGER OUTSIDE DIAMETER THAN THE INSIDE DIAMETER OF THE MOUNTING HOLE OF THE METAL SEAT SLIDER THAT GOES ONTO THE STUD. THIS MISMATCH OF DIAMETERS WILL NOT ALLOW THE WASHER AND NYLON LOCKING NUT TO SEAT PROPERLY. THE NYLON IN THE LOCKING NUT IS TWO THREADS AWAY FROM MAKING ANY CONTACT AT ALL WITH THE BOLT.

TL* THE CONTACT OWNS A 2003 TIFFIN PHAETON. WHILE DRIVING THE MOTOR HOME AND TOWING A VEHICLE BY THE FLAT TOW, A POTHOLE WAS ENCOUNTERED. THE VEHICLE BEING TOWED SWAYED AND THE MOTOR HOME WAS UNABLE TO BE STEERED. THE FAILURE WAS PERSISTENT. THE MOTOR HOME WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

THE HEADBOARD ON THIS MOTORHOME IS AN APPROXIMATELY 40 POUND MIRROR AND WOODEN FRAME SUPPORTED ON THE PANELING WALL BEHIND AND ABOVE YOUR HEAD WHILE SLEEPING. THIS MIRROR AND FRAME DETACHED FROM THE WALL SEPARATING AND STRIKING THE PILLOWS THAT WE HAD JUST VACATED THAT MORNING. THE WEIGHT WOULD HAVE CAUSED SEVERE INJURY OR POSSIBILITY A FATALITY HAD WE STILL BEEN IN BED. I CONTACTED THE MANUFACTURER (PHONE AND EMAIL WITH PICTURES) BUT ONLY RECEIVED A CAVALIER ATTITUDE ABOUT THIS ISSUE STATING IT WAS OUT OF WARRANTY AND SUGGESTING I RE-GLUE OR SCREW THE MIRROR BACK TO THE PANELING IT WAS ATTACHED TO. WHEN I ASKED HOW AND WHERE THE STUDS WERE TO USE IN ATTACHING SUCH A WEIGHT TO THE WALL THEY COULDN'T TELL ME EXACTLY WHERE THE STUDS WERE. THEY ONLY SAID THAT THERE IS AN ALUMINUM CROSS MEMBER SOMEWHERE. THEY SAID THE ORIGINAL ATTACHMENT WAS DONE WITH A GLUE LIKE LIQUID NAILS AND PIN NAILS THROUGH THE FRAME INTO THE PANELING ON THE WALL. THEY SUGGESTED I DO THE SAME OR ADD SCREWS. I TOLD THEM I FELT THIS POSES A RISK TO MY WIFE AND I. THEY SAID THEY UNDERSTOOD, SO JUST TAKE IT DOWN AND REPLACE IT WITH A PICTURE. WHEN I ASKED HOW TO REPORT THIS SAFETY ISSUE SO OTHERS AREN'T AT RISK HE SAID THEY DON'T HAVE A MEANS TO DO THAT! HE ALSO STATED AFTER DRIVING DOWN THE ROUGH ROADS THAT IT'S NOT UNUSUAL FOR THINGS TO FALL OFF THE WALLS!! IT SEEMS STRANGE TO ME THAT IT IS ACCEPTABLE WHILE OPERATING A VEHICLE THIS SIZE FOR THINGS TO JUST FALL OFF THE WALLS! THIS VEHICLE IS ON A FREIGHTLINER HEAVY TRUCK CHASSIS! I BELIEVE THIS POSES TWO CRITICAL SAFETY RISKS, 1) POSSIBILITY OF BEING STRUCK BY THE MIRROR OR FRAME WHILE IN BED. 2) THE SUDDEN DETACHMENT AND ASSOCIATED NOISE IS A TREMENDOUS DISTRACTION FOR AN OPERATOR OF A 32,000 POUND VEHICLE THAT REQUIRES A SPECIAL LICENSE TO OPERATE.

DRIVING WEST ON INTERSTATE 80 IN PENNSYLVANIA RAN OVER A SEVERE POTHOLE THEN WHEN PULLING INTO A PARKING AREA NOTICED A LOUD AIR LEAK FROM THE REAR WHICH RENDERED THE VEHICLE UNDRIVABLE. READ THAT OTHERS HAD THIS ISSUE ON THE SAME VEHICLE AND AM CONCERNED THAT THIS IS AN ISSUE IF THE AIR PRESSURE DROPS BELOW 65PSI THE VEHICLE WILL COME TO A SUDDEN STOP ENDANGERING OCCUPANTS AND PEOPLE/PROPERTY SURROUNDING THE INCIDENT. THE FOLLOWING IS FROM AN INTERNET FORUM ALERTING OTHER TO THE HAZARD "AFTER CALLING FREIGHTLINER DIRECTLY THEY ADMITTED THEY SPEC'ED THE WRONG AIRBAGS ON THE REAR! SO HOPEFULLY YOUR DEALER REPLACE BOTH SIDES WITH A NEW PART LOC# W0711F021 I THINK IS THE RIGHT NUMBER I HAVE THE TAG BUT IT HAS ABOUT 5 DIFFERENT #'S ON IT! " TIFFIN MOTOR HOME SERIAL NUMBER: 40AH0099652159291 PLEASE HELP, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 TIFFIN ALLEGRO BAY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V327000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED DECREASED AFTER THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR AND WAS ABLE TO PULL OVER. THE MOTOR HOME WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE AND THE BRAKE CALIPERS FAILED AND NEEDED TO BE REPLACED. THE MOTOR HOME WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2008 TIFFIN ALLEGRO BAY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FLUID LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE ASSEMBLY NEEDED TO BE REPLACED WITH A MANUAL FOOT PEDAL. ALSO, THE TECHNICIAN STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2010 TIFFIN PHAETON. WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE EXHAUST FLEX PIPE FRACTURED AND THAT SOME WIRING AND THE BATTERY COMPARTMENT ENCLOSURE HAD MELTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE EXHAUST FLEX PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,737. THE VIN WAS UNAVAILABLE.