2024 TOYOTA COROLLA Complaints

The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, the electronic braking system malfunctioned, and a message to contact the dealer was displayed. While at an intersection, the Pre-Collision System engaged, and the brakes seized with an oncoming vehicle approaching. While entering the parking lot, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Town & Country Toyota (9101 South Blvd., Charlotte, NC 28273) but the vehicle was not diagnosed or repaired. The manufacturer was contacted about a possible buy-back. The failure mileage was approximately 7,000.

Night driving in this vehicle is impaired because of the dark spots and shaded areas coming from the headlights. It creates a distraction for the driver and is safety concern. I find it very difficult to drive at night. I have contacted Toyota directly and had vehicle inspected. Their response is that it is part of the design and is not repairable.

While driving down long hills, car jumps out of adaptive cruise control. Car just goes into coasting mode and never picks up again. Speed drops and car doesn't return to cruise. If you step on accelerator cruise doses return. This occurred many times descending Blue Mountain on route 309. Could be a problem if cars trail to close behind. Car also jumps out of cruise control when going over rough bumps.

After dark, the vehicle was started and the dashboard touchscreen that displays backup camera and other information was moderately bright. The display setting was set to 'Automatic', expecting the screen to dim when ambient light is low. On shifting into forward gear, the screen actually brightens. In the dark. With the inside light too bright, it is difficult to see objects outside of the vehicle. I scraped a mailbox, which I couldn't see as I pulled to the side of the road to turn the display off. Vehicle cosmetic damage, no police report. Cost of repairs at this time is unknown - scratched paint & creased metal along passenger front fender, 2 doors and rear panel. I do not know if this issue has been reproduced; this occurred on a rental with less than 3500 miles on the odometer. It has been reported to the insurance company and will be reported to the rental agency during business hours. There would be no warning as the condition is obvious as one pulls out of a lighted area, which is what happened.

The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.

The contact owns a 2024 Toyota Corolla Cross Hybrid. The contact stated while driving 59 MPH in significantly hot weather condition, the contact heard an abnormal explosion. The contact stated that she pulled to the side of the road and noticed that the sunroof had exploded. The shade guard was closed at the time of the failure. The contact had not sustained any injuries. The contact stated the vehicle was taken to the dealer where the sunroof was replaced. The vehicle was repaired. The manufacturer was notified of the failure and covered the repair. The failure mileage was 400.

This concerns the media screen and has affected several models from 2023, incl my car. I use the screen for my GPS, for getting around and making timely turns and signals when in unfamiliar areas. The problem is that, starting a month after I acquired the car, this screen has pop-up ads that completely cover the screen that try to sell a service I do not want, called "drive-connect". (This is NOT part of the "free trial" services that are not invasive; there is a $15 charge for "drive-connect".) So I can find myself on a multi-lane highway needing advance warning for timely lane-changes etc, when suddenly my map is fully covered up. I then need to press a tiny button twice in order for it to clear, all at 65 mi/hour - for one example. The dealership is unable to remove it and employees have apparently been instructed to hush. Here is the link for more complaints about this issue, incl people wanting to sell their car and "never use Toyota again" because of it: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.

The absence of towing eyelets on the Toyota Corolla Cross, despite suggestions in the Owner's Manual to utilize them in emergencies, may pose a safety risk to drivers and the vehicle itself. Additionally, the presence of plastic covers on the bumpers falsely suggests the existence of towing eyelets, potentially misleading consumers. Please see attached PDF

Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)