2019 TOYOTA COROLLA Complaints

ON MARCH 2, 2019 I PURCHASED A BRAND NEW 2019 TOYOTA HATCHBACK FROM TOYOTA OF RICHARDSON. AFTER ONLY OWNING THE CAR FOR 3 WEEKS I RECEIVED A NOTICE FROM MY VEHICLE'S ALERT SYSTEM THAT THERE WAS A SAFETY RECALL ON IT. I WAS NEVER TOLD THIS BY THE AUTO DEALER OR BY TOYOTA. THE RECALL WAS DUE TO AN ERROR WITH THE MANUFACTURING OF THE VEHICLE. IN RESEARCHING THIS, I FOUND THAT IN DECEMBER OF 2018 THIS RECALL WAS PUBLICIZED ON THE WORLD WIDE WEB AND WITH NHTSA. THE TORQUE CONVERTERS IS DEFECTIVE AND COULD CAUSE A CRASH WHEN THE CAR HAS RAPID ACCELERATION. THE VEHICLE COULD SUDDENLY LOSE POWER WHILE DRIVING. MY DAUGHTER, WHO IS THE CO-OWNER OF THIS VEHICLE, IS THE PRIMARY DRIVER. SHE HAS 4 CHILDREN, IN WHICH ONE IS HANDICAPPED. SHE AND HER CHILDREN HAS BEEN AT RISK WHEN DRIVING AND/OR RIDING IN THIS VEHICLE SINCE THE PURCHASE DATE. SO, FOR 3 WEEKS MY FAMILY WAS AT RISK OF HAVING AN AUTO ACCIDENT DUE TO A MANUFACTURER'S DEFAULT IN WHICH A RECALL WAS ISSUED 3 MONTH PRIOR TO THE PURCHASE OF THIS VEHICLE! YET THE DEALER DID NOT TAKE THE TIME TO FIX THIS PROBLEM PRIOR TO OUR PURCHASE. THIS IS RIDICULOUS!!

THERE IS A KNOWN SAFETY RECALL AFFECTING THE TRANSMISSION OF THIS CAR SUCH THAT IT COULD LOSE MOTIVE POWER WITHOUT WARNING. IT WAS DISCOVERED ON 12/19/18. AFTER DRIVING THE CAR FOR WEEKS, I DISCOVERED THE RECALL ONLINE, AND ENDED UP IN A LOANER. I WAS TOLD BY THE TOYOTA CUSTOMER EXPERIENCE CENTER THAT THE CAR WAS A SAFETY HAZARD, AND I COULD NOT BE ALLOWED TO DRIVE THE VEHICLE. I HAVE BEEN IN A LOANER SINCE 1/11/19 AND CALLING REGULARLY, BUT I STILL DO NOT HAVE A DATE FOR THE END OF THIS. THEY HAVE CLEARLY NOT BEEN TIMELY IN GETTING OUT THE NEW TRANSMISSIONS FOR THE 2019 TOYOTA COROLLA HATCHBACKS DESPITE PREPARING AND RELEASING ON TIME AN ENTIRE LINE OF 2020 TOYOTA COROLLAS.

I RECEIVED A LETTER FROM TOYOTA STATING THAT THERE IS A PROBLEM WITH THE CVT AND THAT IT COULD FAIL. UNDER CERTAIN CONDITIONS IT COULD CAUSE THE VEHICLE TO LOSE POWER, ESPECIALLY AT HIGHER SPEEDS. I HAVE CONTACTED THEM AND THERE IS NO RESOLUTION AS YET. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE, I WAS TOLD IT WOULD BE ADDRESSED WHEN I TOOK THE CAR IN FOR THE 5000 MILE SERVICE BUT I WAS GIVEN ERRONEOUS INFORMATION. I DON'T THINK I SHOULD HAVE TO WAIT FOR SOMETHING TO HAPPEN IN ORDER TO RESOLVE THIS ISSUE. IF A REMEDY IS NOT AVAILABLE THEN I SHOULD BE AFFORDED A LONER UNTIL SUCH TIME WHEN TOYOTA COMES UP WITH A FIX.

TL* THE CONTACT CALLED ON BEHALF OF HER NIECE WHO OWNS A 2019 TOYOTA COROLLA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TEN MINUTES. ONCE THE VEHICLE WAS RESTARTED, THE DRIVER SHIFTED INTO DRIVE, BUT THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO CLASSIC TOYOTA (LOCATED AT 1717 W SW LOOP 323, TYLER, TX 75701, (903) 579-0655), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,179.

PURCHASED VEHICLE NEW.IN FT MYERS FLORIDA ON THE DAY OF 28TH FEBUARY. THE VEHICLE DISPLAYS PROBLEM AT IDLE COASTING SPEEDS OF 5 TO 15 MILES PER HOUR IN PARKING LOTS OR STOP AND GO TRAFFIC. THE ROTARY COMPONENT IN TRANSMISSION KNOCKS AND CLICKS .ALSO THE CAR CLUNKS MIDLY AND WILL NOT EASE INTO DRIVING SPEED WITHOUT CLUNKING AND CLICKING. ALSO THE CAR DISPLAYS THE SYMPTOM OF BAD TIMING,WITH THE TIMING OF THE MOTOR BEING OFF,CAUSING THE MOTOR TO DRAG AS IF THE THROTTLE OF CAR IS SET TOO LOOSE OR AT TOO LOW OF SPECIFIED RPM.. AND THIS IS HERE WRITTIN.THE EXACT PROBLEM WITH THE DRIVE OF MY 2019 TOYOTA CORROLA HATCHBACK.

TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V901000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH HOLLYWOOD TOYOTA (4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 853-5999) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMATA RECALL - MY CAR BREAKS AND PCS FEATURE FAILED RESULTING IN HITTING THE CAR IN FRONT MAKING TOTAL LOSS OF MY CAR, TOYOTA COROLLA XLE 2019. I STILL HAVE PAIN IN MY NECK AND OCCASIONAL CHEST HURTS. I REPORTED THE HAILEY TOYOTA THAT BREAKS DID NOT WORK TWICE AND PCS DID NOT WORK. THE SERVICE MANAGER DROVE THE CAR WITH ME IN THE PASSENGER SEAT BUT PCS DID NOT STOP MY CAR ONCE AND NO WARNING LIGHT CAME. VIN # IS [XXX]. ACCIDENT HAPPENED ON BAILEY BRIDGE ROAD ON JAN 27, 2019 AROUND A LITTLE BIT AFTER NOON TIME. TOYOTA CASE NUMBERS ARE [XXX] AND [XXX]. EDR REPORT WAS RECORDED BY TOYOTA REP ON 2/8/19 AND SENT TO BOSCH CO IN MICHIGAN. POLICE RECORDED IN THE SUMMONS ISSUED TO ME THAT IT WAS BRAKES FAILURE. THIS IS TOO DANGEROUS TO BE ON THE ROADHOUSE THIS CAR AND ONE CAN LOSE A LIFE ONE OR MORE. PLEASE ADVISE TOTOTA HQ TO FIX THE DEFECTS SO THAT NO ONE LOSES LIFE AND ALSO COMPENSATE MY DAMAGES,ETC. THE VEHICLE WAS IN THE CITY AND MOVING. I WILL SEND SOME DOCUMENTS LATER. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE OWNER'S MANUAL SHOWS A LOCATION FOR LIFTING THE VEHICLE IN THE FRONT USING A FLOOR JACK (PAGE 427). THIS LOCATION IS NOT PRESENT ON MY VEHICLE AND THIS WAS CONFIRMED BY A TOYOTA DEALERSHIP. THIS COULD LEAD TO SOMEONE USING ANOTHER IMPROPER LOCATION TO LIFT THE VEHICLE WHICH COULD CAUSE AN INJURY TO A PERSON IF THE VEHICLE SLIPS OFF THE JACK OR DAMAGE TO THE VEHICLE. THE MISSING PART IS ALSO REFERENCED ON PAGE 475 AS A LOCATION TO TOW THE VEHICLE BY. AGAIN, SINCE THIS LOCATION IS MISSING, SOMEONE COULD TOW THE VEHICLE BY A SPOT NOT DESIGN TO BE TOWED BY. THIS COULD ALSO RESULT IN INJURY TO A PERSON OR DAMAGE TO THE VEHICLE.