2013 TOYOTA COROLLA Complaints

TAKATA RECALL: ON 2-28-18 AFTER I RECEIVED A LETTER FROM TOYOTA MOTOR SALES, 6565 HEADQUARTERS DRIVE, PLANO, TX 75024 I CONTACTED MY USUAL SERVICE CENTER WHICH IS STERLING MCCALL TOYOTA (HOUSTON, TX) & TOLD THEM MY VEHICLE NEEDED AIRBAG REPLACEMENT ACCORDING TO THE LETTER. I WAS TOLD I WOULD BE CONTACTED WHEN AIRBAGS WOULD BE AVAILABLE, BUT NOW IT IS JULY 13 & I STILL HAVEN'T HEARD FROM THEM. I ONLY CALLED THAT ONE TIME IN FEBRUARY BECAUSE I FORGOT ABOUT IT UNTIL NOW; HOWEVER, I GAVE THEM A REASONABLE AMOUNT OF TIME TO CONTACT ME & THEY HAVEN'T.

TL* TAKATA RECALL. THE CONTACT OWNED A 2013 TOYOTA COROLLA. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT SUSTAINED A WHIPLASH, BACK PAINS, AND HEADACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO A RELATIVE'S PROPERTY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

TAKATA RECALL HAS ANNOUNCED THAT MY VEHICLE AIR BAG PASSENGER SIDE FRONTAL HAS BEEN RECALLED BUT I HAVE NOT BEEN NOTIFIED BY ANYONE.

TL* HE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE THE DRIVER WAS DRIVING 35 MPH, THE VEHICLE WAS STRUCK ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT TOWED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH TOYOTA OF HOLLYWOOD, FL AND HAVE LEFT MESSAGES FOR SERVICE ADVISORS WHO DO NOT RETURN CALLS. I RECEIVED THE RECALL NOTICE TWO MONTHS AGO AND HAVE BEEN TOLD THE ONLY WAY TO GET AN APPOINTMENT IS WITH A SERVICE ADVISOR. DO I HAVE TO TAKE TIME OUT OF MY BUSY SCHEDULE TO DRIVE TO THE DEALER TO MAKE AN APPOINTMENT?

THE REAR SEAT WAS ALWAYS TOUGH TO GET IT TO STAY LOCKED IN PLACE AFTER FOLDING THE SEAT DOWN. AT 70,000 MILES, ONE HALF OF THE 60/40 SEAT WOULD NOT STAY LOCKED IN POSITION, AFTER BEING FOLDED DOWN. ACCORDING TO THE DEALER, THE WHOLE SEAT LOCKING MECHANISM NEEDS TO BE REPLACED AT A COST OF $300. FURTHERMORE, THE PART IS ON A 'NATIONAL BACKORDER', AND I HAVE NO IDEA WHEN THIS PART WILL BE AVAILABLE FOR INSTALLATION. I FEEL THAT THIS IS A PART THAT SHOULD LAST WELL BEYOND THE USEFUL LIFE OF THE VEHICLE, AND IS A VERY ODD PART TO FAIL. THIS PART HAS BEEN TROUBLE FOR SOME TIME, AND FAILED WHEN THE VEHICLE WAS STATIONARY, BUT MEANS I CAN'T HAVE ANYONE IN THE AFFECTED PART OF THE REAR OF THE VEHICLE, UNTIL THIS PART IS REPLACED.

TAKATA RECALL. STONE MOUNTAIN TOYOTA HAS BEEN EXTREMELY UNRESPONSIVE IN MY EFFORTS TO GET THE TAKATA RECALL ON MY VEHICLE ACCOMPLISHED. MY VEHICLE WAS PURCHASED AT THIS DEALERSHIP AND THEY SEEM TO TRY TO DELAY OR IMPEDE THE PROCESS OF REPLACING THE AFFECTED PART. THEY CLAIM, FROM THE BEGINNING, THAT I MUST LEAVE MY VEHICLE WITH THEM OVERNIGHT TO GET THE WORK DONE. I KNOW THAT THE ACTUAL REPAIR TIME IS 10 MINUTES AND THAT THE DEALER HAS UP TO 1 1/2 HOURS TO DO THE WORK, ALSO, THE FACT THAT I MADE AN APPOINTMENT FOR THE WORK TO BE DONE SO THAT THEY CAN SCHEDULE THE NECESSARY PERSONNEL TO COMPLETE THE WORK SHOULD BE ADEQUATE FOR THEM TO DO THE WORK NEEDED. MY APPOINTMENT WAS MARCH 26, 2018 AT 3:00 PM AND WHEN I ARRIVED THEY INFORMED ME THAT THE CAR HAD TO BE LEFT AT THE DEALERSHIP OVERNIGHT. THIS IS UNACCEPTABLE SINCE I NEED THE VEHICLE TO GO TO WORK. THEY MAKE NO EFFORT TO COMPLETE THE REPAIRS IN A REASONABLE TIME FRAME. THE ADDRESS FOR STONE MOUNTAIN TOYOTA IS 4400 US HIGHWAY 78, LILBURN, GA 30047 AND THEIR PHONE NUMBER IS 770-736-0030.

DIFFICULT TO STEER AT HIGHWAY SPEEDS. THE VEHICLE PULLS TO THE LEFT AND IT'S TERRIFYING TRYING TO DRIVE EVEN SHORT DISTANCES ON THE HIGHWAY OR SURFACE STREETS WITH AN ELEVATED MPH VALUE. IF I DO NOT ACTIVELY KEEP MY STEERING WHEEL TURNING TOWARDS THE RIGHT, I WILL SURELY CRASH INTO A VEHICLE IN THE NEXT LANE. EXTREMELY UNSAFE!

"TAKATA RECALL" ABS DOES NOT WORK AND WAS DIAGNOSED BY TOYOTA. TOYOTA WANTS $4500.00 TO FIX IT. CAR HAS 53,000 MILES ON IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS