2023 TOYOTA COROLLA CROSS Complaints

It was raining and wipers were on. I was at a busy intersection at a red light. All of a sudden, the engine cut off and the dash read a message "Engine Stopped Steering Power Low" and then "Press brake firmly". Pressing the brake did nothing. The car would not start. When the light turned green, I had to just turn on my hazard lights to let the cars behind me know. It created a huge hazard for me and the oncoming traffic because my car could not move. After the immediate hazard had passed. I was able to put it in park, turn the car off (while at the red light) and turn it on again. It is a 2023 Corolla Cross with about 500 miles on it.

While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low". Then I got another message saying "press brake firmly to restart engine" which didn't work. I had to switch to park. Turn it off and then turn it back on in order to get moving again.

* What component or system failed or malfunctioned, and is it available for inspection upon request? Likely Start/Stop feature (the feature that turns off the engine when stopped to improve fuel efficiency, then automatically restarts when you need to go). * How was your safety or the safety of others put at risk? - Car unpowered while in traffic. * Has the problem been reproduced or confirmed by a dealer or independent service center? - No * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, warning indicators only came on as/after the car shut off. When coming to a stop, the engine will turn off (this is expected). However, occasionally when this happens, an error message displays on the screen and the engine does not turn back on. This leaves you at a stop light/sign with a powered off car requiring putting the car in park and restarting the engine. So far, each time this has happened it was raining and the windshield wipers were on.

My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off in the middle of the drive is a serious safety concern and yet nothing is done to address this? The error message that keeps popping up is "Engine stopped, Steering power Low" and "Engine Stopped Press Brake Firmly to Restart" and if you press the break firmly it does not restart. You have to physically put the car on park, and press the start button to restart the engine. It seems to be a common problem when the windshield wipers are on, however, 3 out of 4 times the engine has stopped, my wipers were not on.

The headlights of the 2023 Toyota Corolla cross have a major defect, in that the bulb element casts a big shadow in the head light spread causing a huge distraction while driving. I personally have swerved to avoid colliding with an object just to learn it is said shadow. When taken to the dealership for inspection, the invoice states "inspected and verified concern. Dark spot being seen is normal condition, it is the element of the bulb casting a shadow. No repair required." This is unacceptable. Off paper the manager also made the remark that other owners have made the same complaint. Again, this is completely unacceptable.

Car stalled and rolled back at intersection - nothing worked. Check engine light, low tire pressure light, low power steering flashed on screen and car was beeping. About a week prior to the windshield wipers came on and would not turn off.

I was stopped at a red light and the engine cut off as it usually does (the car has stop/start system that is automatically enabled each time you turn the car on). When the light turned green, I pressed the gas pedal. The car froze in place and began beeping. Several indicator lights flashed on the dashboard. The dashboard said, "Ignition OFF. Press brake firmly to engage." I pressed the brake firmly but nothing happened. I turned on my hazard lights and put the car in park, thinking that might help. I attempted to turn the car off by pushing the button, but it did not turn off. The car refused to do anything and was simply frozen in place for about 3 minutes. After approximately 3 minutes of me having to direct traffic to go around me in the rain in a busy intersection during rush hour, the car simply stopped beeping and removed the error message. When I got home, I googled the issue and discovered that this is common in 2022 and 2023 Corolla Crossovers when both the automatic stop/start system and the windshield wipers are both engaged simultaneously. Since it frequently rains where I live, I am now I am scared to drive the car with automatic stop/start on. Since the car automatically turns this feature on every time you turn the car on, this requires disabling this feature anytime I want to go anywhere.

I was making an Michigan Left turn/U-turn & Hit the breaks for a traffic Signal, All of a Sudden my Engine stopped & steering got locked (I mean complete Halt), Then I have to change the Gear to Parking & restart my Car followed by Shifting to Drive mode, Luckily Vehicle started Moving & steering was Free.

The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the “Engine Stopped Press Brake Firmly to Restart” message was displayed. The contact stated that she depressed the brake pedal firmly and pressed the START/STOP button however, the vehicle failed to restart. The contact stated that she turned off the vehicle, shifted to park(P), depressed the brake pedal to restart the vehicle. The dealer was notified of the failure however, the contact was sent to a voicemail. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

Twice while I was on a roadtrip this past weekend when I was stopped, I got an error that said "Steering Power Low." The first time I was in bumper to bumper traffic in the Bronx. My phone was plugged into the vehicle to use Android Car Play. It was drizzling off and on, so my wipers may have been on, but if so, they were on intermittent. To my recollection, I was not using other electronic components at that time. The second time I was at a stop light. It was a long light, but not unreasonably so. It was raining, so my headlights and windshield wipers were on. I was using Android Car play via bluetooth connection. Both times I had to put the car into neutral and restart it. The automatic start/stop feature was on both times because I have not figured out a way to permanently turn it off.