2023 TOYOTA COROLLA CROSS Complaints

the incident has occurred three times since i have had the vehicle, two were at low speed and one was at moderate speed, the brakes initially start to work but in the final stage of braking the brake pedal gets very hard and the brakes seem not to be working for about 1-2 seconds, my natural reaction has been to hit the pedal several times and finally it ends up working. i took the vehicle to the toyota service center and they told me that the brake pads are perfect, when evidently it is not a failure of the break pads, i am not a mechanic but it is evident that the breaks pads are not the problem. Luckyly I didn't have cars in front, 2 stops sign and 1 was a yield sign. Not lights or alerts in the car dashboard.

I slowed down to turn into my daughter's driveway and park in front of their boat (maybe 5 mph if that). Suddenly, the vehicle accelerated at a high rate of speed on its own. I hit the brakes with no response. I had to veer to the left of the driveway onto the grass to avoid hitting the boat and garage. The car continued to accelerate (approximately 60-70+ mph) as I tried pumping the break pedal several times with no response (went to floor board with no resistance). I had to maneuver a narrow area at a high rate of speed to avoid hitting the house to my right and trees to my left. As I came down the hill, I approached a large embankment of a knocked over tree, dirt and brush pile. I knew I had to do something or it would be a serious impact. I quickly swerved to my right. I didn't know there was a ditch to the right of this embankment, but thankfully it brought my vehicle to a stop as my front left tire became flat and stuck in the dirt This was very shocking and traumatizing. We verified there was nothing on the floor that would have caused the gas to be accelerated. My car is currently on 3 wheels where it stopped (1 wheel suspended in the air). I received medical care at the ER for back pain. A CT scan showed I had a T12 Vertebrae compression fracture. I was prescribed a back brace, pain medication and an anti-inflammatory. I have also been alternating with a heat pad and ice pack, plus using a cane to help me get around. I will be contacting Toyota as well for an investigation into the problem, but I am scared to drive this vehicle again if if they do check it over. A police report was started on 14 Jul with the Lafayette County Sheriff's Department, Oxford, MS, but it hasn't been completed. The report number is 24-003363. It wouldn't let me proceed selecting a report was filed and no report attached, so I chose no and provided report number.

Car would not restart after auto stop/start engaged and wipers on. I had to put car in park, turn off the engine then restart. Third time this has happened.

Car just shuts off while driving or at stop lights or stop signs. Car won’t start , takes 10-20 minutes to cut back on after putting car in park or stopping at stop sign or light.

My 2023 Corolla cross XLE, at least 5 times since ownership, has experienced a complete engine shut off at stop lights when driving in the rain with windshield wipers on. A message appears on the driver display saying that the engine shut off and the brake needs to be pressed hard and start button must be pushed to start the engine again. It seems to only occur in association with the engine stop/start capability that is engaged when the vehicle comes to a complete stop and the break pedal is pushed extra to engage the engine. This may sound like the normal start/stop function to save fuel, but it is not. Normally, the capability turns the engine back on upon release of the brake pedal. This issue is very different, in that the engine shut down is not normal, and requires in real time traffic, returning the vehicle to park and starting it up again before putting the gear in drive again. This is very dangerous in traffic and needs a recall fix as soon as possible.

The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The failure became persistent. The vehicle was taken to the dealer; however, the failure had not been diagnosed. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 100.

My brand new car will shut off when coming to a complete stop to save energy as designed. However, when I step on the gas to go, the car shuts completely off, forcing me to put my car in park and restart the engine. It will make a strange noise and all the dash lights will go on. I brought my car in and was told the problem was fixed. It was not. This is the 2nd time I have brought my car back for shutting off. It is very frighting for your car not to move when you are pressing on the gas pedal.

There is an issue with the head lights. There are shadows in the lenses or covers that create a distraction while you are driving. I was told that Toyota did it not to have lights go into on coming cars but they make it hard for the driver to see also because it makes it look like something is in the road. I feel that they should change this cause it's a not to good of a design and it could cause a accident. Thanks

I have run into issues with the auto start/stop or brake hold being on while the windshield wipers are on. I get a "steering fluid low" message that comes up on the dashboard and the car becomes inoperable. I have to turn the car off and turn it back on in order to drive it again. This has been going on since I purchased the car in March 2023. I have not gone to a dealer around this issue as I've heard from other Toyota Corolla Cross owners have run into the same issue and that there is no remedy for the issue. There is no warning that this will happen, it happens unexpectedly and typically I'm sitting at stop signs or red lights.

When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.